Glamour Nails

+1 443-776-3165

7000 Arundel Mills Cir #401, Hanover, MD 21076 United States of America

Open Today: -

Glamour Nails Info

7000 Arundel Mills Cir #401, Hanover, MD 21076 United States of America
+1 443-776-3165
[email protected]

Amenities

Accessibility

Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom

Amenities

Restroom

Best PlaceJuice Reviews

Price gouging and safety hazard! Worst service I have ever had in over 20 yrs of getting my nails done. The acrylic began lifting after 2 days and my nail ripped. If you care anything about your digits, do not patronize this business! BBB should be contacted on these folks

Took my 4 year old daughter there for a polish change. I decided to splurge and paid extra to have the gel put on. They charged 35 to apply polish on my 4 year old's hands and feet. The first nail started coming off that evening. By the next day, two had peeled off completely. Not chipped, but peeled off. Less than a week later, all of the polish on her nails, both on her hands and feel have peeled cleanly off. I am extremely disappointed after paying $35 dollars for my daughter's nails to last less than a week.

MAKE THEM TELL YOU THE PRICE UPFRONT!!! I was happy with the service provided, however all hell broke out when it was time to pay. By my calculation and according to the menu, my bill should have been $96. When I got to the register I was charged $123. When asked why she explained that she added for the length of my nails. I couldn’t get her to make it make sense and told her they were falsely adverting the service as there was nothing that indicated any additional charge. Wish I could add a photo of the menu. They couldn’t make it make sense.

Great Service and late hours since it's at the mall. Prices are slightly higher than stand alone Asian nail spas but I was very satisfied with my service!

I loved my first visit but this was my second visit. I was serviced by Lee and she did a little less than ok job. My nails are uneven, there's polish on my skin and she seemed careless and uninterested in doing a good job. She quoted me a 35.00 charge but the last visit 3 months ago i paid 30.00 for the same service. I would have given 2 stars but i noticed that they sanitize their implements and use safety practices. I am a senior cosmetologist in MD and GA so i look for those things to be done. I will visit again but I will not ask for lee and I'll make a new review.

From out of town with some natives & Randomly walked in with my partner & 2sisters and was immediately taken care of. Staff was friendly & efficient.. we got 4gel pedi's, a gel mani & 2 full sets (1 with a design). They were fast & efficient but not rushing us. Pretty sure we'll be back. Was nice to be able to walk into a nail place on a whim & be seen without feeling nervous. Nice experience! *UPDATE* the polish didn't last on all of our nails

Interesting application on my nails but incredibly empty. It was a friday night close to closing. I did gel but the guy polished before doing calluses and scrubs. So it was interesting we shall see how long it stays on.

My husband and I frequent this shop about every 2-3 weeks and spend 200+ each time. On 4/6/21 we went in for two deluxe pedicures with gel and I got a fill in with gel. Our total came to $224 plus $30 in tips. The very next day 4/7/21 the gel polish began to peel off of two of my nails. I went to the shop and asked to have my nails fixed. I was told that if they fix them they will have to charge me. I was obviously shocked. I asked for my money back they told me no refunds. I asked for a manager and they told me that there wasn't one. I asked for the owners information and they told me they did not know. I stood just shocked for about 2 mins. Then one of the ladies told me to sit down and when she was done she would talk to me. I did. Her idea of helping was simply repeating that they could fix it and charge me. Or I could come back in today 4/8/21 to see if another tech would be willing to do it. I have never been somewhere where I felt ignored, taken advantage of and like my money and business wasn't valued. This was one of the worst services I have had, one of the worst customer service experiences I have had and one of the worst values ever. I will NEVER spend another dime there. AVOID THIS PLACE!

Quick Facts About Glamour Nails

Glamour Nails Place is a nail salon that has received mixed reviews from customers. While some customers have had positive experiences with the salon, there are several weaknesses that have been highlighted in the comments.

One of the main concerns raised by customers is the issue of price gouging. Multiple comments mention that the prices charged by Glamour Nails Place were higher than expected or advertised. This lack of transparency in pricing can create a negative impression and lead to customers feeling cheated or taken advantage of. Additionally, one customer mentions that the salon charged extra for the length of her nails without providing any prior indication of this additional charge. This shows a lack of clear communication and can result in customers feeling deceived.

Another weakness of Glamour Nails Place is the quality of their service. Several comments mention issues with the durability of the nail treatments, such as acrylic lifting after only a couple of days or polish peeling off within a week. This indicates a lack of attention to detail and a failure to provide long-lasting results. Customers expect their nails to look good and last for a reasonable amount of time after paying for a professional service, so these issues reflect poorly on the salon.

Some customers have also mentioned concerns about safety and hygiene practices at Glamour Nails Place. While one comment mentions that they sanitize their implements and use safety practices, another customer mentions that their nails were done unevenly and that there was polish on their skin. This suggests a lack of consistency in the application process and a failure to adhere to proper hygiene standards. As a nail salon, it is crucial for Glamour Nails Place to prioritize cleanliness and customer safety.

In terms of strengths, one positive aspect highlighted by a customer is the convenient location and late hours of operation. Being located in a mall and having extended hours can attract customers who are looking for flexibility and accessibility. Additionally, another customer mentions that they were satisfied with the service provided and overall experience. This indicates that Glamour Nails Place has the potential to provide good service when everything goes smoothly.

To improve their weaknesses, Glamour Nails Place should focus on addressing the concerns raised by customers. It is important for them to ensure transparent and consistent pricing, clearly communicating any additional charges to customers before providing the service. They should also invest in training their technicians to improve the quality of their work, ensuring that customers receive a professional and long-lasting nail treatment. Additionally, they need to prioritize cleanliness and adhere to proper hygiene practices to assure customers of their safety.

Overall, while Glamour Nails Place has some strengths such as convenient location and customer satisfaction, they need to address the weaknesses highlighted by customers in order to improve their reputation and provide a better experience. It is crucial for them to prioritize transparency, quality, and safety in order to attract and retain customers.