Glamour Nails Info
- 316 Horsham Rd, Horsham, PA 19044 United States of America
- +1 215-441-0996
- [email protected]
- +1 215-441-0996
- +1 215-441-0996
Best PlaceJuice Reviews
I’ve been going to Glamour Nails for the past two years and it is my favorite salon I’ve ever been to. They are so friendly and patient and do the best job for a great price. I recommend them to everyone I know and no one has ever been disappointed!
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Quick Facts About Glamour Nails
Glamour Nails is a nail salon that has received a mix of positive and negative comments. In order to analyze their strengths and weaknesses, let's break down the comments and address each point.
Starting with the positive comments, the first review highlights the strengths of the salon. The customer has been going to Glamour Nails for two years and considers it their favorite salon. They appreciate the friendly and patient staff, emphasizing a positive customer service experience. Additionally, they mention that the salon provides a good quality service at a great price, recommending it to others.
The second comment praises Glamour Nails for its knowledge of nail techniques, specifically mentioning a tapered square shape. The customer also expresses satisfaction with the longevity of their nails, stating that they were overdue for a refill but none of the nails had come off. Furthermore, they appreciate the reasonable prices offered by the salon, highlighting the affordability of a French refill, which costs only $35. The customer also compliments the salon for not charging extra for additional services.
Moving on to the negative comments, the third review raises concerns about the quality of service at Glamour Nails. The customer indicates that they felt rushed during their pedicure and experienced cuts during their gel manicure. They also mention that another customer received a more thorough pedicure, despite both customers starting at the same time. Additionally, the customer expresses disappointment about being charged $5 more for their pedicure, even though they believed the other customer's service was longer and more thorough. They criticize the absence of price lists, considering it a red flag. The customer concludes by stating that they did not find the prices to be reasonable, contradicting some of the positive comments.
The fourth comment claims that the prices at Glamour Nails are inconsistent. The customer states that they received the exact same service as their friend but were charged $10 more. This inconsistency in pricing raises concerns regarding transparency and fairness.
The fifth review is overwhelmingly positive, emphasizing the friendly and welcoming staff, as well as the beautiful nails created by them. The customer speaks highly of their experience, stating that they have been coming to the salon with their mom for over a year and have always been satisfied with the service. This review highlights the salon's ability to build long-term customer relationships.
Unfortunately, the last comment is highly critical and expresses extreme dissatisfaction with the service received. The customer claims that their nails were unevenly shaped and cuticles were bleeding after the experience, resulting in a negative impression of the salon. This negative review raises significant concerns about the quality and expertise of the technicians.
Taking all these comments into consideration, it is possible to identify some overall strengths and weaknesses of Glamour Nails.
Strengths:
1. Friendly and welcoming staff.
2. Reasonable prices, according to some customers.
3. Long-lasting manicures and knowledge of nail techniques.
Weaknesses:
1. Inconsistent pricing, leading to confusion and potential dissatisfaction.
2. Lack of transparency with price lists.
3. Inconsistency in the quality of service, especially in terms of attention to detail and customer satisfaction.
4. Some customers have experienced rushed services, bleeding cuticles, and uneven nails, which raises concerns about the expertise and skill of the technicians.
In conclusion, while Glamour Nails has received positive comments regarding their customer service and competitive pricing, there are also concerns raised about the quality of service, pricing inconsistencies, and lack of transparency. These weaknesses need to be addressed in order for the salon to improve and provide a consistently positive experience for their customers.
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Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 10:00 AM - 07:30 PM |
| Wednesday | 10:00 AM - 07:30 PM |
| Thursday | 10:00 AM - 07:30 PM |
| Friday | 10:00 AM - 07:30 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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