Glamour Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Restroom
Planning
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Appointments recommended
Best PlaceJuice Reviews
This was my first time visiting this salon. The ambience is nice and the decor was modern and chic! Thanks Queenie for doing my nails!???? She was very meticulous and professional! I'm very pleased with what she has done. This will definitely be my go-to nail salon from now on!????
Very disappointed never experienced very bad gel manicure like this time which didn’t last me one week and had to go again after three days to fix these 4 nails that were peeled the same night literally!!!!!
I’ve been going to Glamour Nails for years. They are friendly, clean and always accommodating.
If you’re not happy with something they fix it right away. I love the staff, the decor & the service.
This salon is just different than all other ones on staten island. Everyone works to make sure you’re comfortable and happy. They are all so pleasant and my nails came out so good. Definitely my go-to nail salon now!
Best powder manicure on the island. Especially if you want a design. Super talented ladies. Definitely recommend.
Absolutely love my manicure! I got what I asked for- simplicity. Everyone was pleasant, made me feel comfortable, staff very nice and Shirley did a beautiful job on my nails. Looking forward to my next appointment
My favorite nail salon, I've been going for years!! My favorite technician for powder is Nikki, if you want nail art make an appointment with Kana and Maggie is my go-to for Pedis ????
So I don’t know how I feel about this place. I will not
Mention the tech who did my nails ,but she did it super quick and while they came out okay , the gel looks uneven (thicker on some ends of my nails and thinner on other ends ). I didn’t complain. But then I went on to watch her finish my service , mop the floor of the salon (while picking things off the floor) all with the SAME pair of gloves . She went on to the next client with the SAME pair of gloves. Not sure if this is happening with the other techs. So no thanks .. will not be coming here again.
Quick Facts About Glamour Nails
Glamour Nails has received a mix of positive and negative comments, highlighting both strengths and weaknesses. To provide a comprehensive analysis, we will assess the salon based on the following categories: ambience and decor, professionalism and skill of technicians, customer service and satisfaction, service offerings, and hygiene and cleanliness.
1. Ambience and Decor:
The salon is praised for its nice ambience and modern, chic decor. This creates a positive and comfortable environment for customers, enhancing their overall experience.
Strength: The stylish and visually appealing design of the salon contributes to a pleasant atmosphere, making customers feel relaxed and at ease during their visit.
2. Professionalism and Skill of Technicians:
Customer feedback indicates a mix of experiences regarding the professionalism and skill of the technicians. While some customers were satisfied with the meticulous and professional service they received, others expressed disappointment with the quality of the gel manicure.
Strength: The positive comments suggest that the salon has skilled and meticulous technicians who are capable of delivering high-quality nail services.
Weakness: The negative comment highlights poor quality gel manicures that did not last long and required additional visits for fixing. This indicates inconsistencies in the skill level of the technicians.
3. Customer Service and Satisfaction:
Positive comments indicate that Glamour Nails offers friendly and accommodating customer service. Customers appreciate the staff's willingness to address and rectify any concerns or issues promptly.
Strength: The salon's commitment to addressing customer concerns and providing excellent customer service contributes positively to the overall customer satisfaction.
4. Service Offerings:
Customers have mentioned specific technicians who excel in providing certain services, such as powder manicures, nail art, and pedicures. This suggests a diverse range of specialized services offered by the salon.
Strength: The salon offers a variety of services, allowing customers to choose based on their preferences and nail care needs. Additionally, the salon's ability to assign specific technicians based on expertise adds value to the service offerings.
5. Hygiene and Cleanliness:
One negative comment pointed out concerns regarding hygiene practices in the salon. The customer observed a technician using the same pair of gloves for multiple tasks, including cleaning and providing services to different clients.
Weakness: The comment raises questions about the salon's hygiene practices, emphasizing the need for proper hygiene protocols, such as glove changes between tasks and clients, to ensure the health and safety of customers.
In conclusion, Glamour Nails has several strengths, including a nice ambiance, accommodating customer service, skilled technicians for specialized services, and the ability to rectify customer concerns promptly. However, weaknesses exist in the form of inconsistent quality in gel manicures and potential hygiene concerns. To improve the salon's overall performance, measures should be taken to ensure consistent and high-quality service delivery, prioritize hygiene practices, and address customer feedback effectively.
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