Francini Unisex Beauty Salon Info
Amenities
Health & safety
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Mask required
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Temperature check required
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Staff wear masks
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Staff get temperature checks
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Staff required to disinfect surfaces between visits
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Restroom
Planning
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Appointment required
Payments
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Cash-only
Best PlaceJuice Reviews
I’ve been trusting my hair care to the ladies here for over 17 years and I love them! They have always known how to cut and style my hair. Thankful to the whole team!
None star. That place is a terrible place to dye my hair, my hair was virgin, I was not mistreated, I have it to my hip and they damaged it, now my hair breaks, I have many hairpins and I burned it with the bleach to finish the Color that I asked (a blonde ash) gave me a yellow orange, to more of that when she did the discoloration, her left me pure vertical lines my hair looked like a flan, brown in the root (my natural color) line totally visible pure yellow. I do not recommend them at all in dyeing, they have no idea how a bleach is placed a hair.
I’m from NY and have been searching for a good Dominican salon here in CT. I’ve been here 4 times and every time the service is great. Needless to say I’ve found my salon!
I made an appointment the day before for Sunday @9am. And arrival early before the salon was open and waited for the doors to open. I told the stylist I made an appointment the day before. However, The stylist favor another customer and fast track that customer to her chair even tho I had scheduled an appointment the day before.
Once my hair washed and roll set dry, I took my rollers out myself... I had to wait to have my hair blow out and flat iron after that. In the meantime, the other staff member on site was on the phone and ignored that I was waiting. I finally left at 10:30 without getting my hair service completed. The lack of customer service and care totally lacking.
Also the staff member complained I took her parking space while shampooing my hair. I will never go there again.
Very low level skills. But, pleasant. Clear communication is unheard of. They stick to quick rough wash, rough comb out if you don't speak up, roller set, hot as hell drying, blow dry and flat iron. If your desperate, then go and allow your hair to be abused. If not desperate, then I implore you to take pride in learning to love and care for your own hair OR ELSE YOU WON'T HAVE ANY LEFT WHEN THEY ARE DONE WITH YOU.
I have been going there since I was a little girl and you would think that they would appreciate your service but they are rude and very unprofessional. They will not greet you at the door and will ignore you when you walk in. Please do not waste your money or time.
He estado yendo allí desde que era una niña y pensaría que apreciarían su servicio, pero son groseros y muy poco profesionales. Ellos no lo recibirán en la puerta y lo ignorarán cuando entre. Por favor, no pierda su dinero ni su tiempo.
My mom Mimi took me here years ago (may she rest in peace). I absolutely love this place. My stylist is Raquel and my shampoo girl is Hilda. Hilda washes your hair like nobody's business and Raquel styles your hair to perfection. She is also good at waxing lip and brows. Excellent service and all the stylists are very nice, but my faves are Raquel and Hilda. See pic below. I had my hair done and went on the Ferry, wind blown and do was still gorgeous. Check them out! Un beso ladies de cacheton! Reglita
i wish i could give no stars to be honest. Went there to get my hair done for my senior pictures with a head full of hair and walked out with barely anything. They dont know how to do hair at all. The lady was too busy talking then to realize hot high the blow dryer was and burnt my hair to the roots. I had to cut all my hair off and if i could put pictures on here i would. People like that disgust me if you dont know what your doing dont open a salon, i loved my hair and now its all gone. It was my first time going and it sure will be my last
Quick Facts About Francini Unisex Beauty Salon
Francini Unisex Beauty Salon has received both positive and negative feedback from customers. In order to assess their strengths and weaknesses, we will analyze the comments provided.
Starting with the strengths, a recurring theme in the comments is the long-standing trust and loyalty customers have towards the salon. One customer mentions having been a patron for over 17 years, highlighting the salon's ability to build lasting relationships with clients. Another customer states that they have finally found their salon after searching for a good Dominican salon in the area. This suggests that Francini Unisex Beauty Salon has established a reputation for providing quality service.
Additionally, multiple comments mention specific staff members who are highly skilled and provide excellent service. The stylist named Raquel and the shampoo girl Hilda are specifically praised for their abilities. This indicates that the salon has knowledgeable and talented staff who are able to deliver satisfying results.
On the other hand, there are several weaknesses highlighted in the comments. The most prominent issue appears to be related to the salon's hair dyeing services. One customer had a negative experience with hair dye, claiming that the salon damaged their hair and did not achieve the desired color. Another comment mentions a lack of knowledge in properly applying bleach. This indicates a weakness in the salon's expertise in hair dyeing and color treatments.
In terms of customer service, there were a few negative experiences described. One customer reported feeling ignored and neglected while waiting for their hair to be styled. Another comment mentions unprofessional behavior, such as staff members complaining about parking and failing to greet customers. These accounts suggest that the salon may have deficiencies in customer service and professionalism.
Furthermore, one comment highlights a lack of clear communication and skill level. The customer mentions that the salon offers quick, rough treatments without taking the time or care to properly handle the hair. This implies a weakness in the salon's ability to provide personalized and attentive service.
Lastly, one comment describes a traumatic experience where the customer's hair was severely damaged and had to be cut off. This indicates a significant failing in terms of hair care and expertise, leading to irreversible damage to the customer's hair.
In conclusion, Francini Unisex Beauty Salon has both strengths and weaknesses. On one hand, they have loyal customers who trust and appreciate their services. They also have skilled staff members who are capable of providing excellent service. However, there are areas where the salon falls short, such as hair dyeing expertise, customer service, and communication. The damaging experiences described in some comments highlight a potential weakness in the salon's hair care abilities. It is important for the salon to address these issues in order to improve and maintain customer satisfaction.
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