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Francini Unisex Beauty Salon

+1 203-367-6551
39 Silliman Pl, Bridgeport, CT 06608 United States of America
Open Today: -

Francini Unisex Beauty Salon Info

Best PlaceJuice Reviews

I’ve been trusting my hair care to the ladies here for over 17 years and I love them! They have always known how to cut and style my hair. Thankful to the whole team!
OPEN Reviews ()

Amenities

Health & safety
  • Mask required
  • Temperature check required
  • Staff wear masks
  • Staff get temperature checks
  • Staff required to disinfect surfaces between visits
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Amenities
  • Restroom
Planning
  • Appointment required
Payments
  • Cash-only

Quick Facts About Francini Unisex Beauty Salon

Francini Unisex Beauty Salon has received both positive and negative feedback from customers. In order to assess their strengths and weaknesses, we will analyze the comments provided.
Starting with the strengths, a recurring theme in the comments is the long-standing trust and loyalty customers have towards the salon. One customer mentions having been a patron for over 17 years, highlighting the salon's ability to build lasting relationships with clients. Another customer states that they have finally found their salon after searching for a good Dominican salon in the area. This suggests that Francini Unisex Beauty Salon has established a reputation for providing quality service.
Additionally, multiple comments mention specific staff members who are highly skilled and provide excellent service. The stylist named Raquel and the shampoo girl Hilda are specifically praised for their abilities. This indicates that the salon has knowledgeable and talented staff who are able to deliver satisfying results.
On the other hand, there are several weaknesses highlighted in the comments. The most prominent issue appears to be related to the salon's hair dyeing services. One customer had a negative experience with hair dye, claiming that the salon damaged their hair and did not achieve the desired color. Another comment mentions a lack of knowledge in properly applying bleach. This indicates a weakness in the salon's expertise in hair dyeing and color treatments.
In terms of customer service, there were a few negative experiences described. One customer reported feeling ignored and neglected while waiting for their hair to be styled. Another comment mentions unprofessional behavior, such as staff members complaining about parking and failing to greet customers. These accounts suggest that the salon may have deficiencies in customer service and professionalism.
Furthermore, one comment highlights a lack of clear communication and skill level. The customer mentions that the salon offers quick, rough treatments without taking the time or care to properly handle the hair. This implies a weakness in the salon's ability to provide personalized and attentive service.
Lastly, one comment describes a traumatic experience where the customer's hair was severely damaged and had to be cut off. This indicates a significant failing in terms of hair care and expertise, leading to irreversible damage to the customer's hair.
In conclusion, Francini Unisex Beauty Salon has both strengths and weaknesses. On one hand, they have loyal customers who trust and appreciate their services. They also have skilled staff members who are capable of providing excellent service. However, there are areas where the salon falls short, such as hair dyeing expertise, customer service, and communication. The damaging experiences described in some comments highlight a potential weakness in the salon's hair care abilities. It is important for the salon to address these issues in order to improve and maintain customer satisfaction.


Today

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