Five Star Salon And Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
Amenities
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Restroom
Best PlaceJuice Reviews
Really terrible. Went in for a trim and the man doing my hair teated my hair very roughly. He wasn't even paying attention to where he was cutting and was more preoccupied to see whether or not he got a tip from previous client. Then proceeded to demand a tip from me despite the fact I was already going to give him one even for his horrible service.I don't ever post reviews but I recommend staying away from this salon. There are plenty of better places in Woodside.
Yesterday, I went to the saloon for a haircut. There were 6 customers and 3 staffs and the staffs were doing all 6 work at the same time. They were rushing a lot and got mad whenever I told them how I want my hairstyle. Not indicated to all the barbers, basically the one who did my job was not a good dude. he valued the high paying customer more and were nice to them and rude to the me. At the end, my total was $15 and I didnt wanted to offer a tip because of their behavior and service however, he forcefully kept the $5 change when i handed a $20 bill and when I asked for the change he started ignoring me. I am really disappointed.
He was a young man and really expected his behavior to be much better.
* Not recommend *
Forgot to add, he messed up the back of my hair, I told him to make it plain however he was rushing and it looked uneven from different parts.
I am very happy with Daniel, he is my new stylist I totally recommend him, Kenny use too do my hair for 15 years, also Kenny's mom and team very professional crew ????
Figured they understood basic English. Guy just nods and say Ok. Half fade and cut a couple centimeters up top. What does the guy do? Cut everything short and leave a few centimeters up top. “Oh so sorry, hair too thin.” Should’ve known beforehand when the person before me complained about getting their hair cut too short. Only one way to show a place without complaining is by never coming back!
I want there for doing my hair perm omg I can’t believe they did which is totally worst they don’t even no how to make perming , I just wasted my time waste my money I ,
I recently went in for a trim in December. My experience was good, very affordable they seem very knowledgeable with what they are doing. She did a great job, only thing is I feel the customer service could be better. Regardless I would go back for my next trim.
I went for keratin treatment today and the lady who worked on my hair was very efficient. She is a perfectionist. Loved the result.
Everytime I get my hair cut here everyone always asks me where I got my hair done from!
Quick Facts About Five Star Salon And Spa
Five Star Salon and Spa, located in Woodside, has received a range of reviews from customers. These reviews highlight both strengths and weaknesses of the salon, which will be discussed in this analysis.
Starting with the strengths, one customer mentioned that they were happy with their new stylist, Daniel. This suggests that the salon has a variety of stylists who are capable of providing satisfactory results for their clients. Additionally, this customer mentioned that Kenny and his team were professional, indicating that the salon maintains a high level of professionalism and skill among its staff.
Another positive aspect of the salon is the affordability of their services. One reviewer mentioned that their experience was good and very affordable. This suggests that the salon offers competitive prices, making their services accessible to a wide range of customers.
Furthermore, a customer who had a keratin treatment at the salon praised the efficiency and perfectionism of the stylist who worked on their hair. This highlights that the salon has staff members who are knowledgeable and skilled in delivering specific treatments, such as keratin treatments. This indicates that the salon is capable of providing specialized services to cater to different hair needs.
Another strength of the salon is its ability to create stylish haircuts. One customer mentioned that they always receive compliments on their hair after visiting the salon. This indicates that the stylists at Five Star Salon and Spa have the expertise to create fashionable and impressive hairstyles. This ability to provide trendy haircuts can be attractive to many customers, as they want to keep up with the latest hair trends.
Moving on to the weaknesses, several customers expressed dissatisfaction with the customer service at the salon. One customer mentioned that the staff members were rushing and became angry when the customer tried to communicate their desired hairstyle. This indicates that there may be a lack of effective communication between the customers and staff members, which can lead to misunderstandings and unsatisfactory results.
Another weakness highlighted in the comments is the rough handling of hair by one of the staff members. One customer mentioned that their hair was treated roughly and the stylist seemed preoccupied with receiving a tip. This suggests that there may be a lack of attention and care given to customers' hair during their services. This can result in a poor overall experience for customers.
Additionally, one customer mentioned that they received a poor perm and felt that their time and money were wasted. This suggests that the salon may not excel in providing certain services, such as perming. It is important for a salon to have expertise in a wide range of services to cater to different customer needs, and this may be an area where Five Star Salon and Spa falls short.
Another weakness is the lack of attentiveness from the stylists. One customer mentioned that their desired haircut was not accurately executed, resulting in an uneven appearance. This indicates that the stylists may not pay enough attention to the details and preferences of their clients, which can lead to dissatisfaction.
In conclusion, Five Star Salon and Spa has both strengths and weaknesses. The salon receives praise for its affordability, variety of stylists, and ability to create fashionable hairstyles. However, the negative comments regarding customer service, rough handling of hair, and lack of expertise in certain treatments indicate areas of improvement for the salon. By addressing these weaknesses, Five Star Salon and Spa can further enhance its reputation and provide a more satisfactory experience for its customers.
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