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Five Star Nails

+1 847-850-5888
520 W Dundee Rd, Wheeling, IL 60090 United States of America
Open Today: 11:00 AM - 05:00 PM

Five Star Nails Info

Best PlaceJuice Reviews

My girlfriend and I have been seeing Vicky for almost a year. Point blank you get what you pay for! Vicky does amazing work. We come with an idea and she will take off with it. I call it the “Vicky Magic”! Fair pricing. Lost of options too. They don’t draw designs but have so many stickers! I enjoy getting my nails done and also recommend Lexi too! Everyone is so nice.
OPEN Reviews ()

Amenities

Health & safety
  • Appointment required
  • Mask required
  • Temperature check required
  • Staff wear masks
  • Staff get temperature checks
  • Staff required to disinfect surfaces between visits
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Quick Facts About Five Star Nails

Five Star Nails place, as indicated by the comments, has several strengths that contribute to its positive reputation among customers. These strengths include talented and creative staff, fair pricing, a friendly and accommodating atmosphere, precision in their work, adherence to pandemic restrictions, flexibility with appointments, and excellent customer service.
One of the main strengths highlighted by the comments is the skill and creativity of the staff, particularly Vicky and Jason. Customers appreciate their ability to bring their ideas to life and their attention to detail. Vicky is specifically praised for her "Vicky Magic" and for always delivering what the customers want. This suggests that the staff at Five Star Nails are highly experienced and talented in their craft, allowing them to consistently produce high-quality work.
Another strength mentioned by multiple comments is the fair pricing at Five Star Nails. Customers appreciate that they get what they pay for and feel that the services are reasonably priced. This indicates that the salon provides value for money, which is an important consideration for customers when choosing a nail salon.
The friendly and accommodating atmosphere of Five Star Nails is another aspect that customers appreciate. Several comments mention that the staff is welcoming, patient, and willing to resolve any issues or concerns. This not only creates a positive and comfortable experience for customers but also builds customer loyalty and trust.
Five Star Nails also stands out for its precision and attention to detail. Customers mention that the staff is precise in their work, recreating designs exactly as desired. This indicates a high level of skill and professionalism in their nail services.
The salon is also commended for its adherence to pandemic restrictions, following local rules and ensuring the safety and well-being of customers. This shows that they prioritize the health and safety of their clients, which is especially important during the ongoing COVID-19 pandemic.
Furthermore, the flexibility with appointments is appreciated by customers. They mention that the salon is often crowded, so it is advisable to call in advance for an appointment. However, the staff is accommodating and tries to find alternative times that work for both parties. This flexibility in scheduling contributes to customer satisfaction and convenience.
Additionally, the excellent customer service provided by Five Star Nails is a strength emphasized by several comments. Customers mention that they feel welcomed, greeted, and taken care of when they visit the salon. The staff is described as sweet, helpful, and willing to address any concerns or preferences. This personalized and attentive customer service fosters a positive and satisfactory experience for customers.
Lastly, the cleanliness of the salon is mentioned, with customers appreciating the well-maintained and hygienic environment. The prices are also indicated to be clearly displayed, preventing any surprises or misunderstandings when it comes to payment.
Despite the overwhelmingly positive comments, there are no specific weaknesses mentioned. However, it is important to note that these comments represent a collection of positive experiences and may not provide a comprehensive assessment of the salon. It would be beneficial to gather a wider range of feedback to obtain a more balanced view of Five Star Nails' strengths and weaknesses.


Place Pictures

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Today

Opening Hours

Monday 10:30 AM - 08:00 PM
Tuesday Closed
Wednesday 10:30 AM - 08:00 PM
Thursday 10:30 AM - 08:00 PM
Friday 10:30 AM - 08:00 PM
Saturday 09:30 AM - 07:00 PM
Sunday 11:00 AM - 05:00 PM

How to go there

Location