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Fancy Nails & Spa

+1 617-466-0359
158 Everett Ave Unit #2, Chelsea, MA 02150 United States of America
Open Today: -

Fancy Nails & Spa Info

Best PlaceJuice Reviews

I just got my nails done and it was horrendous. Truly! Omg, I had to go get them fixed right away at Chelsea nails spa. This place is horrible.
Worst pedicure I’ve ever had. Paid $35 for her to make my toe bleed and cut my toe nails down to numb ruined my nail bed after I asked her to stop cutting them down so much she continued told her repeatedly I don’t like them like that asked her to stop after painting one foot was a terrible experience. Didn’t get any of the dead skin off my feet. Called the receptionist to express my dislike and she could not assist me asked if I wanted to see someone else in the salon but never offered to reimburse me.
Lisa did an excellent job on my nails! I showed her a picture of what I wanted and she perfected it!
I live miles away but followed the nail technician Lee to Fancy nails. Lee's work is beyond amazing but im totally aggitated by what happened. I spend about 260 a month on nails and pedicure so when i make an appointment I expect you would have competent people who answer the phone. I was told I had no appointment and was immediately put on the defense (when did I call etc) but then I remembered I got a confirmation on my phone early this morning. I was then told someone other than Lee would give me a pedicure or I could wait 30 min. Then another woman comes to do my pedicure and other workers come to talk to her in Vietnamese (guessing about my aggitation) which is totally rude. I inform Lee I wont be back because I didnt even get an appology. When youre spending almost enough to make a car payment, per month, you expect good service. It wasn't until i complained to Lee that it wasnt about her that I would not be back, that the owner apologized. While they have a fancy chandelier and a good looking environment, it really comes down to service...of which I got only aggreviation. I did speak with a man who identified himself as the manager so they were well aware!
If you care about quality of service and value your time and money read this.
This is my usual nail shop. I appreciate their cleanliness and usual prompt service but today they were incredibly disappointing. Its already enough when you feel that a nail tech is rushing through to get the service completed but when you are blatantly lied to and made to wait it is purely disrespectful. I am not sure how nail shops manage their teams but the churning in and out of clients sacrifices quality of service.
Today, I stepped into the nail shop at 4:19pm as a walk-in for a gel manicure. I was asked to wait 20 minutes - I did. In fact, I stepped out to avoid crowding their front. When I returned about 25 minutes later - I was asked to wait some more. I took my time selecting a color about 10 minutes. The receptionist went to locate the gel color for me and asked me to sit and wait. I did. 40 minutes later - I was asked to take a seat with the nail tech -- she got started on me and an appt of hers came in. Why I was sat if she had an appt--- is not good business sense?! She filed 4 of my nails and I was asked to move over a seat. I patiently waited to be told what was happening -- nothing! I asked, is someone going to do my nails? The receptionist said yes in 2 minutes-- 10 minutes went by. An hour into this whole ordeal, I stood up and left. I absolutely can't stand a disregard for my patronage. I would have been more than happy to hear at the start of all this - hey we are pretty booked up this evening. We can book you for ---. Instead no one said anything and no attempt was made to rectify. You can't make it work, just say so and I would have still been a customer. Not anymore.
Now I want to get on my soap box and ask if any of these ppl are getting paid a fair and living work wage. Do they have quotas?! They are bringing in millions off their backs and somehow can't turn away customers even when they don't have the time or ppl to serve them.
Being there a few times, but after this not anymore! I got a very bad infection, I just getting over it. Now, I realized I never seem them desisfecting anything. Thankfully, my finger is doing better, but my nails are so weak! I am afraid to have them done again. They charged so much money just to ruin my nails and caused me a very bad infection!
It has not even been a week and two nails broke . This is the second time I have gone there to a different person and it still tends to suck there sorry to say . For feet is ok but if your looking to get nails done there I do not certainly recommend to go here . 88 dollars just for this
The worst place to get your nails done is this. They took an hour and a half to get my toenails done and finally they left me with the worst nails. It's incredible that there are people who get into doing nails without having experience.

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Opening Hours

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Amenities

Health & safety
  • Mask required
  • Staff wear masks
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
Amenities
  • Restroom
Planning
  • Appointments recommended

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Today

Opening Hours

Monday -
Tuesday -
Wednesday -
Thursday -
Friday -
Saturday -
Sunday -

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