Essense Nails Spa Info
- 7 Venture Dr, Bluffton, SC 29910 United States of America
- +1 843-815-3355
- [email protected]
- +1 843-815-3355
- +1 843-815-3355
Best PlaceJuice Reviews
I went in for a the first time for an acrylic fill and fill polish 8/25/21. It looked great and didn’t take time at all. Well I got home and was making dinner and my gel nail polish started to peel. I was annoyed, this has never happened in 10 years of getting my nails done. So I went back the next day and the same guy fixed them for me. By this time I had worked at a local restaurant and 6 nails have peeled off. I was happy again becuase I checked the edges and made sure they were correct. Well the next day, they peeled again while at work. I call them and asked for my money back just for the color. Because I will have to go to another place where I KNOW my nails won’t peel. They said no it’s not their policy to refund money and I can come back and get them fixed there. I was absolutely not returning for a 3rd time! $41 down the drain. I have had acrylics and gel polish for almost 10 years and have worked in the restaurant industry for just as long. I have never had this issue (broken nails, yes, nails pop). But the day after getting them done NEVER. All I wanted was the $5 or $10 back to go get a color change at somewhere I have been. I’m newer to the area and was trying to test out other salons closer to my house. My nails last 2 weeks before they start to fade. NEVER AGAIN.
I had such high hopes for this nail salon seeing how expensive it was. I had a dip manicure done and on day 7 they started chipping off. Called in hopes to get it fixed and was told they aren’t responsible for the breakage. I’ve had dip done many times before and never had a break!
I get a pedi once or twice a year. Last time was awesome. Lasted an hour. This time I left in 30 minutes and had rough areas on my feet and still had dirt under my nails.
Best friend is getting married so we stopped by Essence to get mani & pedis. There was another larger bridal group there and despite being packed on a Wednesday night they made sure to get us in on time for our appointment and didn’t rush us through any of it even though we were there til 7. Vincent was a blast and absolutely killed it on my friend’s dip + tip (she’s an anxious picker so ignore the cuticles). Not only were they good nail artists but we really enjoyed the over all experience a lot. Definitely recommend them.
My experiences with nail salons are minimal, however I took my wife here as a birthday gift and we LOVED it. Ly and Mary were our technicians and they certainly delivered.
The Spa is very clean and they offer beverages (including wine) right as you walk in.
My wife is adament that she'll be back, and honestly I think I'll join in. Really a great way to take care of yourself and relax!
Very nice people but the work is not quality. They had me soak my powder off with most of my hands sitting in acetone for a while which destroyed my cuticles and dried out my fingers to the point of my skin peeling off. The gentleman that did my pedicure did a sloppy job and I had to pick a different color twice because he didn’t understand the color I picked didn’t match the one he got. He didn’t shake the bottle so the color was watered down and didn’t look right. My gel manicure only lasted one week. $110 for both. I won’t be going back.
As of my most recent visit, I am no longer a customer.
I was assigned to someone new, and as soon as I sat down, she started confronting me about not paying the extra fee for shaping last time I was there a month ago.
I told her that I was not aware it cost extra, as I had never been charged for it except last time, but I just explained to the cashier it should be included and she said okay and took it off.
I also mentioned that on their menu they only list certain shapes to cost extra, to which she responded “we can’t put everything in the menu”.
I am fine to pay the extra $5 if this had been communicated to me at the time of service, but never had any tech told me this and it’s not on the menu under the extras section. It’s a standard shape that one would easily assume is part of the service.
Instead of just chalking this up to a miscommunication, this lady spoke as though she had caught me being sneaky which was a horrible feeling. She also implied I took advantage of how busy they were last time, so they just let me go without paying the correct amount.
I contemplated leaving but we had already started so I decided to stay.
After that, she had a FaceTime call while doing my nails which is, quite frankly, inappropriate. In what job is it okay to be FaceTiming someone while you’re facing a customer?
After she was done, I checked my nails and they were uneven in length. When I asked her to fix them she acted like it was an inconvenience and only attempted to fix the index fingers but one is still obviously shorter than the others. How ironic that the first time I get unevenly shaped nails is the first time I’m paying extra for it.
The only reason I left a tip was to avoid further conflict.
Went in on a weekday as a walk-in. The wait was 15 minutes. The pedicure was great. The place was very clean and elegant feeling. The chairs were excellent for the massage. Loved it overall.
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