Eastpines Friary Info
Amenities
Service options
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Takeaway
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Dine-in
Health and safety
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Staff required to disinfect surfaces between visits
Highlights
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Great tea selection
Accessibility
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Wheelchair-accessible entrance
Offerings
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Kids' menu
Dining options
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Lunch
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Dinner
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Seating
Amenities
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Good for kids
Atmosphere
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Casual
Crowd
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Groups
Payments
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Debit cards
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NFC mobile payments
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Credit cards
Best PlaceJuice Reviews
Amazing tasting fish and chips!
Beautiful fresh tasting fish, I had a choice of curry sauce also, fruity or spicy.
Serving staff are friendly and helpful, shop is spotless and modern.
Wrapped up hot, and well presented in a nice box, this chip shop deserves a visit ????
Called in for a bag of chips for lunch today as a treat. I noticed a pay it forward board behind the counter. What a wonderful idea!! Especially at the moment, I purchased a kids meal to add to the board. The chips were delicious!!
My first time visiting after hearing such positive reviews.
The food was nice and to a high standard. Few scraggly chips I personally don't like but all in all food was good.
My main complaint was the attitude and the customer service from the lady who was serving. As soon as I walked in a felt uneasy (2 customers before me) The way she was talking about other customers to who were clearly regulars to the chippy was uncalled for and I didn't like it.
My contact less failed and needed to insert my card that lead to her tutting and standing their holding the machine to where I said to her just leave it on the counter so you can carry on.
I have mentioned this to a family member who visits often as I was so angry and upset with the situation and they said maybe they were having a bad day...
Maybe so but so had I. I dont think I would be able to go back as I was that annoyed.
Thanks
Decided on a 'chippy tea' and certainly wasn't disappointed. Had a small, lightly battered fish, chips and peas. Delicious, freshly cooked and well presented in a cardboard box rather than polystyrene. Prices reasonable and daily offers too. Would recommend.
Just tried here for the 1st time since moving to the area, heard a fair few good reviews so couldn't wait to try... And it didn't disappoint. Had fish chips and mushy peas, very nice!! Think we found our new chippy
This is the only chippy I know where there is postit notes with free meals if your skint and hungry. What a great idea. Great chippy.
Never been here before but popped in for tea while at work, I will certainly be going again! Beautiful perfectly battered fish and nice crispy chips, not bad at all.
Well just been in to treat myself to a bit of fish and scampi. Fish has more oil on and around it than the fryer! Its not even cooked. Saturated in oil that much you cant even pick it up with a fork! Not even cooked enough to feed the dog! Scampi not crispy also soggy not been in long enough! Not swimming in oil though like the fish
Quick Facts About Eastpines Friary
Eastpines Friary place has several strengths that make it a popular choice for fish and chips. Firstly, customers consistently rave about the taste of the fish and chips. They describe it as amazing, delicious, and freshly cooked to a high standard. This highlights the skill and expertise of the chefs in creating flavorful and satisfying meals.
Another strength of Eastpines Friary place is the variety of options available. Customers mention the choice of curry sauce, both fruity and spicy, which adds an extra element of flavor to their meal. Having options to customize their order allows customers to tailor their dishes to their preferences.
The serving staff at Eastpines Friary place are noted for their friendliness and helpfulness. Customers appreciate the warm and welcoming atmosphere created by the staff, which enhances their overall experience. The shop itself is also described as spotless and modern, indicating a commitment to cleanliness and providing a pleasant environment for customers.
The pay it forward board behind the counter is mentioned as a wonderful idea by one customer. This concept allows customers to purchase additional meals, such as a kids meal, to be given to those in need. This demonstrates a sense of community and compassion, which can be seen as a strength of Eastpines Friary place.
Reasonable prices and daily offers are also mentioned as positives of this chip shop. Customers appreciate the affordability of the meals and the opportunity to take advantage of special deals. This makes Eastpines Friary place an attractive option for those on a budget or looking for value for money.
However, there are some weaknesses mentioned by customers that should be addressed by Eastpines Friary place. One customer mentions scraggly chips that they personally don't like. Ensuring consistent quality in the chips is important to meet the expectations of all customers.
The main complaint raised by a customer is regarding the attitude and customer service of a specific staff member. The customer found the staff member's behavior unprofessional and felt uneasy from the moment they walked in. The negative attitude towards regular customers and the impatience shown during a payment issue are not reflective of the welcoming atmosphere described by other customers. This is a weakness that should be addressed by management to ensure a consistently positive customer experience.
Another weakness mentioned is the poor quality and cooking of the fish and scampi on one occasion. The fish is described as excessively oily and undercooked, making it difficult to eat. The scampi is also criticized for being soggy and not crispy enough. Consistency in cooking the dishes should be a priority to avoid disappointing customers.
In conclusion, Eastpines Friary place has several strengths such as amazing tasting fish and chips, friendly and helpful serving staff, spotless and modern shop, a pay it forward board, and reasonable prices. However, weaknesses include inconsistent quality of chips, negative customer service from one staff member, and occasional poor cooking of the fish and scampi. Addressing these weaknesses can further enhance the reputation and success of Eastpines Friary place.
Today
Opening Hours
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| Sunday | Closed |
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