E NAILS Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Restroom
Planning
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Appointments recommended
Best PlaceJuice Reviews
Me and my sister both went here and the service was amazing. We both had Vivian do our nails and she’s very talented and does beautiful work. Everyone is super nice and professional, an amazing experience and business.
I received a gel manicure 12 days ago, and it looks as good as it did then! It is not peeling or chipping. This is the Best Gel Manicure I have ever received! Definitely will be going back!
I have been here several times and seen different people. Most have been pretty rude to me. One even hit my hand with a nail file and told me not to "help her" by moving my hand. Another told me she could see my nails were fake after telling her they were real. (Who would lie about that??) They didn't do a very good job either. They're close to home so I kept going, but I have started going elsewhere. They have a pretty limited color selection compared to my new place as well. I won't be back.
Really shocked at my experience after reading the positive reviews. My French manicure is grainy, uneven and one nail chipped off in two hours. The tech tried to repair them... but didn't take off polish just layered on and created a mess.
Kim is amazing! She stayed after closing to finish up my set and did an amazing job! Thanks again Enails!!!
Had an appointment at 5:45pm, got there around 5:35pm to have time to pick out a nail color and sat down to wait. Another woman comes in and the owner knew her and said her appointment wasn’t until 6:30pm. She stated “I didn’t feel like going home.” I was waiting with another who also had an appointment at 5:45pm. At 6:00pm they ask the woman who has an appointment at 6:30pm what color she wants. The other woman and I who made appointments at 5:45pm are still sitting there waiting. I ended up cancelling my appointment. I called at noon to schedule, so this should’ve given them adequate time. Not very happy with the service.
The staff here are so kind and welcoming. This is my go to place to get my nails done. They always do an amazing job leaving me stunned every time!!!
I love this place sm! as soon as I walked in I was spoken to by a gentleman he asked me what color nails and wrote it down, I didnt even sit down and got my nail tech she was the first person on the right side! she was so gentle and did an amazing job the cashier was awesome and so talkative I only got my nails done for 55 for full acrylics (originally 60) I will be back for a pedicure with my mom !
Quick Facts About E NAILS
E NAILS place has received a mix of positive and negative reviews, so it is important to consider both the strengths and weaknesses of the business.
One of the biggest strengths of E NAILS place is the amazing service and talented nail technicians. Customers have mentioned that they had a great experience and that the staff was both nice and professional. Vivian, in particular, was praised for her beautiful work and talent. This indicates that the salon has skilled and competent staff members who are able to provide high-quality nail services. The fact that a gel manicure lasted for 12 days without peeling or chipping also suggests that their products and techniques are of good quality.
Another strength of E NAILS place is the positive and welcoming atmosphere created by the staff. Multiple customers have mentioned that the staff are kind and friendly, which contributes to an overall positive experience. This is an important aspect of any service-based business as it can greatly impact customer satisfaction and loyalty.
Additionally, E NAILS place is conveniently located close to home for one of the customers, which could be seen as a strength for individuals in the nearby area. The affordable pricing for full acrylic nails was also mentioned as a positive aspect by a customer, which suggests that the salon offers competitive prices.
However, there are also several weaknesses that have been mentioned in the comments. One of the most concerning weaknesses is the reported instances of rudeness from some of the nail technicians. This can greatly impact the customer experience and could potentially drive customers away. The fact that one customer experienced a technician hitting her hand with a nail file and another accusing her of having fake nails, even after she insisted they were real, is concerning.
Another weakness is the limited color selection compared to other places. One customer mentioned that they started going elsewhere because of the limited options available at E NAILS place. This suggests that the salon may not be able to cater to the diverse preferences of customers who are looking for a wide variety of colors and styles.
In terms of customer service, there have been a few negative experiences reported. One customer mentioned having to wait past their scheduled appointment time while another customer's appointment was seemingly prioritized below a walk-in customer. These instances can leave customers feeling frustrated and dissatisfied with the service.
In terms of quality, one negative experience mentioned a messy French manicure and chipped nails within a few hours. This suggests that there may be inconsistencies in the quality of the nail services provided.
In conclusion, E NAILS place has strengths in terms of their talented nail technicians, friendly staff, and affordable pricing. However, they have weaknesses in terms of potential rudeness from some of their staff members, limited color selection, inconsistencies in quality, and issues with appointment scheduling and prioritization. These weaknesses indicate areas where the business could improve in order to provide a consistently positive and satisfactory experience for all customers.
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