Detour Salon & Detour The Store Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Restroom
Planning
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Appointments recommended
Best PlaceJuice Reviews
OK, I am not one to complain but I am very disappointed with the cut that I paid $70 for at Detour Salon. While I was at the salon, I had a fantastic experience. I loved the vibe, and my stylist Kyla. She was very friendly, and her and I hit it off. She cut my hair the length that I had asked, and then styled it and put a curl in it. I think because of the curl I could not see the drastic cut that she made in front of my face. I have very straight hair, and I do not curl it often, so when I showered and dried my hair the next day I saw this huge chunk that had been cut right in front of my face. I am tempted to wait until I go back home to see my stylist in Florida to fix it, but the idea of walking around with this cut for the next two months is mortifying. I guess my only option is to go to another salon and have someone fix it for another $50-$70. Like I said, I am not one to complain. Even if the cut wasn't that sophisticated I would have lived with it and not said a word. But this cut in front of my face where she took a chunk out with no angle is just insane! It looks terrible no matter how I do my hair, and the idea that I paid so much money for it is very upsetting. And I tipped her $20! Kyla is a very sweet girl, and it is not a personal complaint, but I don't know what she was thinking when she added this "face framing".
Horrible experience with Angie! Super rude and unprofessional. She texts rude texts and then blames you for not talking with her. I would never purchase extensions sight unseen..so she can then blame you for wasting her time. Never met someone so angry. No thanks! To treat a client like that..will never go back! Horrible!
Mayra is the best hairstylist I have had! The color and haircuts she gives are always great. I have never had a bad experience and love chatting with her when I go in for my appointments. Detour is a great salon to go to. Only negative is that it is slightly higher priced than many other salons I have been to but the quality is also much better.
I would recommend this salon highly. Everyone is very professional and attentive to your hair needs and it’s a fun great atmosphere. My stylist is Aliza and she is just outstanding. I have had my hair down in LA, New York, Nashville , Atlanta , DC, Miami and Seattle by some great stylists and Aliza is right up there with the very very best. I highly recommend her for all services. She works with an assistant and they are an amazing team for cut, color and extensions.Never rushed! Furthermore , the front desk receptionists work with you to connect you with the best stylists when you first call the place. They ask several questions regarding your hair needs putting you at ease. Amanda was so kind to me and carefully listened to the type of person I needed. Thank you!! And truly it is a fun place with great teas to enjoy. ????
Love love love Detour and everyone who works here. Owners Jarred and Kirk are the sweetest people you will ever meet. Myranda is amazing and has been coordinating hair and makeup for me and my bridal party for my upcoming wedding. Jasmine did an amazing job on my makeup and Kate is beyond talented when it comes to hair. Can’t wait for the wedding!
I have been going to this salon for five years. Have not had a bad haircut once. My stylist Joe is awesome.
Nice place. I have been here multiple times; a couple of times were for a haircut and one time was to get my hair bleached. They did a great job every time. My only complaint is that it is expensive. I understand that this is a luxury salon but I still think it’s overpriced. This does depend on your stylist however. I do like that they offer you a drink while you’re there. I still think that this is the best place to go in the area and I plan to return.
Love going to Detour Salon. Over the past few years, I've had a few different stylists but have never been disappointed. With price points to accommodate all clients, Detour has been able to cut my hair without completely emptying my wallet in the process. I see a stylist every 4-6 months and they keep my hair looking beautiful
Quick Facts About Detour Salon & Detour The Store
Detour Salon & Detour The Store is a salon and store located in an undisclosed area. The comments provided reveal various strengths and weaknesses of the establishment. By analyzing the comments, we can gain a better understanding of what makes Detour Salon & Detour The Store a desirable place, as well as areas that need improvement.
One of the strengths of Detour Salon & Detour The Store is the overall vibe and atmosphere. Multiple customers mention that they had a fantastic experience and enjoyed the friendly and professional environment. The salon is described as fun, great, and a place where people can relax and enjoy their time. The positive atmosphere allows customers to feel comfortable and have a pleasant experience during their visit.
Another strength highlighted by customers is the quality of service provided by the stylists. Mayra, Aliza, Joe, and several other stylists are mentioned positively for their skill and talent in hairstyling. Customers appreciate the excellent haircuts, color, and styling they receive at Detour Salon. The stylists are described as outstanding, talented, and among the best the customers have encountered. This demonstrates the expertise and proficiency of the salon's staff.
Furthermore, Detour Salon & Detour The Store is commended for its customer service. The receptionists are mentioned as being helpful and attentive to customers' needs. They go beyond just scheduling appointments by ensuring clients are connected with the best stylist to suit their hair needs. This personalized approach and attention to detail make customers feel valued and well-taken care of.
The salon also offers additional amenities such as beverages for customers during their visit. This small touch enhances the overall experience and shows that the salon goes the extra mile to make customers feel comfortable and pampered.
However, there are several weaknesses highlighted in the comments as well. One significant weakness seems to be inconsistencies in the quality of service provided. Some customers express disappointment with their haircut, color, or styling. One customer specifically mentions a drastic cut that was not what they had asked for and required additional fixes, which reflects a lack of attention to detail on the stylist's part. Another customer mentions a stylist being rude and unprofessional, which is a significant concern for any salon.
Another common weakness identified is the pricing of services at Detour Salon & Detour The Store. Some customers mention that the salon is higher priced compared to other salons they have visited. While some justify the higher price due to the quality of service and expertise of the stylists, others feel that it is overpriced for the overall value they receive. The higher pricing may limit potential customers who are seeking more affordable options.
In conclusion, Detour Salon & Detour The Store has several strengths that make it an attractive salon. The positive atmosphere and professional staff create a welcoming and enjoyable experience for customers. The skill and expertise of the stylists receive high praise, and the personalized customer service adds to the overall appeal. However, there are weaknesses that need to be addressed, such as inconsistencies in the quality of service and higher pricing compared to other salons. By addressing these weaknesses, Detour Salon & Detour The Store can further improve its reputation and provide an even better experience for its customers.
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