Da-Vi Nails Info
Amenities
Health & safety
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Mask required
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Staff wear masks
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Staff get temperature checks
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Best PlaceJuice Reviews
I arrived late, and they still took me in immediately. I showed them an idea for my nails, chose the color and boom! I am very happy with the results.
????????????Really poor job,???????????????? they refused to do the nails I asked for, they agreed and higher the price then the lady kept telling me to change it, she then said something to the guy in their language and he approached me and said he would charge me $75 dlls just for Gel when they first said $55, I told him I didn’t want a set just gel and said that it would be that. I change the nails to a plane color (the basic manicure) and ask for 1 nail in a different color and they charged me for that…
I asked for a pedi which initially was 45, at the cashier it changed to $65
I am pissed… the nails are not fully colored, I just had them for a day and they chipped already… definitely the worst place I’ve been.
They do a good job when cleaned your toes but the message you don’t feel it and the nail polish is chipped after you leave the parlor maybe because it’s too thick. They do the job too fast .
Only place ill go. And i live in San Francisco. I only got to Christiana. She is fast and artistic. I dont make appointments but i also dont mind waiting. They are a busy shop. Priced reasonably . And they have all the latest stuff. Like the chrome powder.
I like Phonge she does a great job on my nails!!
I’ve been going here for about 6 months. I was here 4 days ago and since I have 3 broken nails, the tech told me that she needs to replace them and I agreed. In reality, she really did not replace them. She just covered with powder. (I’m getting a gel manicure.) When I went to the counter to pay, I was charged $60 on gel manicure and I asked why too much. The lady (who doesn’t look pleasant) said because they put new nails. I did not argue because I don’t know that it will cost me that much. (I don’t usually ask for price) This was the first time I went with broken nails. I’ve been paying $108 (including pedicure and eyebrows). And it’s frustrating because the lady who did my nails did very bad work on my nails. Until now 3 of my nails hurt when I washed them and she did not do a clean job. I will look for another one and hopefully I’ll find a better nail salon than this one.
Love these ladies! Been going here for about 6 years now & I always leave very happy! I highly recommend!
Da vi's is always great i've been going to their pleasanton location for years so when i got transfered to the san bruno area i was heartbroken until i found their 2nd location in the tanforan mall! Tracy and may are my go to's and give me great advice even giving me inspiration to change my look and get stuff i never do and have it come out fantastic!
Quick Facts About Da-Vi Nails
Strengths:
1. Prompt service: One customer mentioned that they arrived late but were still accommodated immediately. This shows that Da-Vi Nails is efficient in managing their appointments and has a quick turnaround time.
2. Artistic and skilled technicians: Several customers praised the technicians for their artistry and skill in doing nails. They mentioned specific technicians by name who consistently provide great results. This indicates that Da-Vi Nails employs talented individuals who can deliver on customer expectations.
3. Reasonable pricing: Multiple customers mentioned that Da-Vi Nails offers reasonably priced services. One customer even mentioned that they compared the prices to other nail salons in San Francisco, and Da-Vi Nails was their preferred choice. This suggests that the salon provides value for money.
4. Availability of latest products: A customer mentioned that Da-Vi Nails has all the latest products, like chrome powder. This demonstrates that the salon stays up to date with trends and offers a wide range of options to customers.
Weaknesses:
1. Unclear pricing and upselling: One customer had a negative experience where the prices kept changing, and additional charges were added without proper explanation. This indicates a lack of transparency in the pricing structure and a possible issue with upselling, where customers are convinced to pay for additional services they didn't originally ask for.
2. Inconsistent quality: A customer reported that their nails chipped after just one day, indicating that the quality of the manicure may not be consistent. Another customer mentioned that their nails hurt after visiting Da-Vi Nails, suggesting that the technicians may not always perform a clean and comfortable job. This inconsistency in quality could be a major drawback for customers seeking a consistent and reliable nail salon experience.
3. Communication issues: One customer mentioned that the technicians spoke to each other in their own language, which may have contributed to miscommunication and misunderstandings regarding pricing and requested services. This suggests a lack of clear and effective communication between the staff and customers.
4. Unsatisfactory customer service: One customer mentioned that the lady at the counter did not look pleasant, and another customer felt frustrated with the overall experience. These comments indicate that there may be issues with customer service, such as unfriendly or unhelpful staff, which can negatively impact the overall customer experience.
In conclusion, Da-Vi Nails has various strengths, including prompt service, skilled technicians, reasonable pricing, and availability of latest products. However, it also has weaknesses, such as unclear pricing and upselling, inconsistent quality, communication issues, and unsatisfactory customer service. Addressing these weaknesses would be crucial for improving the overall customer experience and maintaining a positive reputation in the industry.
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