Cousin Barber Shop Info
- 1016 Park St, Peekskill, NY 10566 United States of America
- +1 914-293-7865
- [email protected]
- +1 914-293-7865
- +1 914-293-7865
Best PlaceJuice Reviews
Luis cut my sons hair for the 3rd time. He’s the MVP. Makes my som feel comfortable and goes above and beyond with his service. I highly recommend everyone to come and get your haircut, everyone in the shop seems very engaged in making the experience the best.
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Quick Facts About Cousin Barber Shop
Cousin Barber Shop has received mostly positive reviews, highlighting their strengths in customer service, skills of some barbers, and the overall pleasant experience. However, there are also some weaknesses noted, such as uneven haircuts, lack of professionalism from some barbers, and concerns about the expertise of certain staff members. In this analysis, we will examine and expand upon these strengths and weaknesses in order to provide a comprehensive assessment of the barber shop.
Starting with the strengths, the shop seems to have a dedicated and engaged team. One customer mentioned that everyone in the shop seems very engaged in making the experience the best. This indicates that the barbers are attentive and focused on providing high-quality service. Additionally, Luis, one of the barbers, has been praised for his exceptional service, making customers feel comfortable and going above and beyond. These qualities are essential in building a loyal clientele and ensuring customer satisfaction.
Another strength of Cousin Barber Shop is the loyalty and tenure of some customers. One commenter mentioned that Alex has been cutting their hair for 15 years, demonstrating a high level of trust and satisfaction with his services. Building long-term relationships with customers is crucial for any business, and the fact that this customer highly recommends the shop indicates that they have consistently provided quality haircuts over the years.
Moreover, the comment praising the brothers for their love, manners, respect, and service towards the elderly and children is another strength. This shows that the barber shop values their customers of all ages and strives to create a welcoming and positive environment for everyone. This inclusive approach can contribute to a sense of community and further enhance customer loyalty.
However, there are also weaknesses that have been mentioned by customers. One customer expressed dissatisfaction with the scissor cutting for straight hair, noting that their haircut came out uneven. Additionally, this customer observed that the barber had headphones on, which suggests a lack of focus and attention to detail. Uneven haircuts can negatively impact the reputation of a barber shop, as customers expect professional and precise results. Therefore, addressing these concerns and ensuring that all barbers are skilled in various cutting techniques is crucial.
Another weakness that has been pointed out is the lack of pricing transparency. One customer mentioned not seeing prices listed and assuming that the charges differ for regular and non-regular customers. Pricing transparency is essential for customers to make informed decisions and manage their expectations. Therefore, displaying prices prominently and having a clear pricing structure for different services can help alleviate this issue.
Furthermore, some customers have expressed concerns about the professionalism and expertise of certain barbers. One customer mentioned that some barbers were hanging out in the back and partying while customers were waiting. This lack of professionalism can create a negative impression of the shop and lead to customers leaving without receiving a haircut. Additionally, another customer mentioned that one barber, John, left them with nicks and cuts on their hairline and neck. This raises concerns about the qualifications and training of the staff members. Ensuring that all barbers are well-trained and maintaining a professional atmosphere can help address these issues and improve the overall experience for customers.
In conclusion, Cousin Barber Shop has several strengths, including dedicated and engaged barbers, long-term customer relationships, and a strong focus on service for all age groups. However, there are also weaknesses to address, such as uneven haircuts, lack of transparency in pricing, and concerns about the professionalism and expertise of certain staff members. By addressing these weaknesses and building upon their strengths, Cousin Barber Shop can further enhance their reputation and provide an exceptional experience for all customers.
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Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 10:00 AM - 09:00 PM |
| Saturday | 09:00 AM - 09:00 PM |
| Sunday | Closed |
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