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Coco Nails Spa

+1 804-277-8316
8005 Creighton Pkwy I, Mechanicsville, VA 23111 United States of America
Open Today: 10:00 AM - 07:00 PM

Amenities

Health & safety
  • Mask required
  • Staff wear masks
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Amenities
  • Restroom
Planning
  • Appointments recommended
Payments
  • Debit cards

Best PlaceJuice Reviews

Firstly I had to wait an hour for someone to show up to do my nails. All my mother wanted was a white base with green flames and her nails looked like they had grass on them. Not even two hours after we left my sisters nails started popping off as if the mail was non prepped right or they were using cheap overseas products. And a day later my nails started popping off and I don’t do anything hard all I do is type on a computer. Absolutely disgusted with this place. And it’s not even sanitary they use the same thing on every person without cleaning it even the same nail file which is 100% Disgusting and can get them shut down with the department of health. Not to mention my mother paid $190 for three people to get their nails done just for the nails to come off within 24-48 hours press on nails from dollar general would last longer. I would never recommend this place to anyone unless they only want their nails to look half way decent for maybe a day if even that
She was a very nice lady and did my nails so well. They kept the place nice and sanitized after each customer. They even give a little massage when your nails are drying. Coco nails spa was very nice and affordable and all of the employees are so sweet. I would definitely recommend this place to anyone who is looking for affordable, nice service. I am definitely coming back!
Such a lovely experience! Coco did an amazing job: taking of my nails and leaving them flawless. Good service, sweet and friendly ladies, nice decorations and good ambience. I'll be definitely be coming back with Coco soon. Thank you for a wonderful day!!!!
Tim is so wonderful and friendly. Always a pleasant visit when I come to the salon and I never have to wait long
I went here for the first time today. Everyone was really nice! I scheduled an appointment and was able to get a nice lady to do my nails. She told me what shape would suit my nails better and no one’s ever asked me that before. They ended up looking amazing! I got my eyebrows waxed as well and my eyebrows look so good now. I will definitely return again!
My aunt and I went here to get our nails done.. it took over 2 hours for a fill in and pedicure. though it took forever and after having my cuticles nicked 3 times, I was in the end satisfied.. however my aunt had the worst experience.. my aunts nails are horrible.. I tried to get her to go back in but she was just disgusted.
I have been to this spa many times alone and with my adult grandchildren. Every experience has been great. I took my 93 year old mother for the first time this week, and she had such a good time. The staff was gentle and so attentive, and treated her like a queen! She said it was one of her best times ever. I can’t wait to take her again!
Called for an impromptu appointment: I was welcomed and sat right away. I decided to go a little wild w requesting stiletto nail tips w matte (Dip) finish & gel Pedicure. Everyone wore their masks and that meant a lot to me as a new patron.
The messages were amazing w hot stones on my legs & a manual hand message on my back- really nice treat!
Tim did my nails and he was very kind and personable- thank you!! I’ll certainly be coming back.

Quick Facts About Coco Nails Spa

Coco Nails Spa has both strengths and weaknesses based on the comments provided.
Starting with the strengths, one commenter mentioned that the employees at Coco Nails Spa are sweet and provide good service. Another commenter praised the nice decorations and good ambiance of the spa. Additionally, the commenter appreciated the little massage given during the nail drying process. This indicates that Coco Nails Spa creates a pleasant and comfortable environment for customers. Another strength mentioned is the affordability of the services provided, making it accessible to a wider range of customers.
Furthermore, one commenter specifically mentioned the good experience they had with Coco, who did their nails flawlessly. This suggests that there are skilled and talented employees at Coco Nails Spa who can deliver high-quality nail services. Another commenter appreciated the attentive and gentle treatment they received, which indicates that the staff at Coco Nails Spa prioritize customer satisfaction and provide personalized service.
Moreover, one commenter mentioned that the spa follows proper sanitation practices by sanitizing the place after each customer. This is important for maintaining cleanliness and ensuring a hygienic environment for customers. Another commenter mentioned that everyone at the spa wore masks, which is a crucial aspect in the current COVID-19 pandemic. It shows that Coco Nails Spa takes the safety and health of its customers seriously.
On the other hand, there are several weaknesses mentioned in the comments. One commenter expressed dissatisfaction with the waiting time, having to wait for an hour before someone showed up to do their nails. Another commenter mentioned that the service for their mother was unsatisfactory, as her nails did not turn out as requested and started coming off within a day. Similarly, another commenter experienced their nails popping off within 24-48 hours. These instances suggest that there may be inconsistencies in the quality of service and that nails may not have been properly prepped or high-quality products may not have been used.
Additionally, one commenter highlighted the unsanitary practices at Coco Nails Spa, stating that the same tools were used on every customer without proper cleaning. This raises concerns about hygiene and the potential for spreading infections. Furthermore, the commenter mentioned the high price paid for the service, which did not meet expectations and did not last long. This indicates that the value for money may not be satisfactory at Coco Nails Spa.
Another negative experience mentioned in the comments was a lengthy wait time for one commenter's aunt, along with having cuticles nicked multiple times. While the commenter was ultimately satisfied, their aunt had a horrible experience with her nails. This suggests that there may be inconsistencies in the quality and speed of service, leading to customer dissatisfaction.
In conclusion, Coco Nails Spa has strengths such as providing good service, having sweet and friendly employees, offering a pleasant ambiance, and affordable prices. They also prioritize sanitation and provide personalized treatments. However, weaknesses include long wait times, inconsistencies in the quality of service and products used, unsanitary practices, and customer dissatisfaction. Coco Nails Spa should address these weaknesses to improve customer satisfaction and maintain a positive reputation.


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Today

Opening Hours

Monday 10:00 AM - 07:00 PM
Tuesday 10:00 AM - 07:00 PM
Wednesday 10:00 AM - 07:00 PM
Thursday 10:00 AM - 07:00 PM
Friday 10:00 AM - 07:00 PM
Saturday 10:00 AM - 07:00 PM
Sunday 11:00 AM - 05:00 PM

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