Clock House Coffee Ilford

+44 20 8220 1233

51-53 Goodmayes Rd, Ilford IG3 9UF United Kingdom of Great Britain and Northern Ireland

Open Today: -

Clock House Coffee Ilford Info

51-53 Goodmayes Rd, Ilford IG3 9UF United Kingdom of Great Britain and Northern Ireland
+44 20 8220 1233
[email protected]

Amenities

Service options

Takeaway
Dine-in

Highlights

Great tea selection

Offerings

Coffee

Dining options

Breakfast
Lunch
Dessert

Amenities

Good for kids
Toilets

Atmosphere

Casual
Cosy

Crowd

Groups

Payments

NFC mobile payments

Best PlaceJuice Reviews

Great coffee, great food. Great customer service. Loved the food and time we all have. Will come back again definitely.

Superb shop had excellent lunch including coffee and cake. The cake was perfect also had an orange hot chocolate that was incredible really friendly owner who makes you welcome and his smile makes you smile with him

Love the place.i have been there a couple of times ,staff very friendly ,clean and tidy .toilet facilities spotless and the asian guy (maybe owner ) is amazing .I will definitely go there again and again

My first and last visit there!....that supervisor is too chatty with the customers and hovers around you!

I went with a friend for a catch-up with her BUT couldn't get much of a chance to even talk to her, our conversation we're constantly interupted making me lose my chain of thought. He kept going on about how he hasn't seen her or her husband for a ages in there, and that the cafe needs them to come more often to spend their money...blah blah blah...! First table by the door was full of the other 4 other men who seem to also be partners or some how invested in the cafe..they also kept interrupting our conversation talking to my friend. Wow talk about in someone's personal space! Like I get it, she is a customer you are familiar with, jeez it was like being in a preschool setting!

Placed my orders, which he took, didn't even let me have a look at what they have to offer or decide so I just said a usual cappuccino and a milkshake for my kid...he rushed around after the two girls working there, repeating / confusing a simple order for them ????. Jot it down clearly, take the payment and let the girls make it...simple. I felt stressed being in there!

I've worked as a supervisor at a café and as a barista, the cakes are not home made, the coffee tastes like your usual coffee anywhere.

Best place for great coffee and friendly environment. Very clean, nice and tidy, well pleased.

Local coffe hosue. Nice coffe, nice cakes. Clean place. Nice to have a quick coffee and relax . Friendly staff.

Best cafe in Goodmayes. Good menu with wide range of breakfast. Good selection of sandwiches.

The staff are amazingly friendly, helpful and genuinely nice.You simply can't go wrong with choosing to grab your hot drink or a bite to eat at this vibrant coffee shop. It's respectable enough to bring a client or business partner or if you just want to hang out with a friend or loved one. Enjoy!!

Fresh and yummy croissants wow... The staff is so nice here and I highly recommend this place for quick grabs ..

Quick Facts About Clock House Coffee Ilford

Clock House Coffee Ilford Place has received mostly positive comments, highlighting its strengths in terms of great coffee, great food, and great customer service. Customers appreciated the inviting atmosphere and the friendly staff. The cleanliness of the cafe, including the spotless toilet facilities, was also mentioned positively. On the other hand, one negative comment pointed out the supervisor's excessive chattiness and hovering behavior, which disrupted the customer's experience. The customer also mentioned feeling stressed in the cafe and criticized the coffee and cakes, stating that they were not homemade and tasted average. Despite this negative comment, the majority of the comments praised the cafe and its offerings.

One of the main strengths of Clock House Coffee Ilford Place is its great coffee. Customers have repeatedly mentioned the quality of the coffee, indicating that it is a standout feature of the cafe. This is important as coffee is a key product for coffee shops, and having consistently good coffee can create a loyal customer base. In addition, the positive comments also highlighted the food at the cafe, with mentions of excellent lunch options, yummy croissants, and a good range of breakfast choices. This indicates that the cafe not only excels in drinks but also in its food offerings, providing customers with a well-rounded experience.

Another strength of Clock House Coffee Ilford Place is its great customer service. According to the comments, the staff is friendly, helpful, and genuinely nice. This is crucial for a cafe as it contributes to the overall experience and can make customers feel valued and welcomed. Additionally, the comment about the owner being amazing and making customers feel welcome with his smile suggests that the cafe has a personal touch, which can help build customer loyalty. It is also worth noting that the friendly environment was mentioned as a positive aspect, indicating that the cafe creates a warm and inviting atmosphere.

Cleanliness is another strength of Clock House Coffee Ilford Place. Several comments mentioned that the cafe is clean, tidy, and has spotless toilet facilities. This is essential as cleanliness is an important factor for customers when choosing a place to eat or drink. A clean environment not only reflects positively on the quality of the establishment but also contributes to the overall experience and customer satisfaction.

However, there are a few weaknesses that can be inferred from the negative comment. The excessive chattiness and hovering behavior of the supervisor, as mentioned by one customer, can be seen as a weakness. It disrupted the customer's conversation and made them feel uncomfortable. This suggests that some improvements in staff behavior and customer interaction may be needed to enhance the overall customer experience.

Another potential weakness is the criticism of the coffee and cakes not being homemade and tasting average. While this comment is subjective, it indicates that there may be room for improvement in terms of the quality or selection of baked goods. Offering homemade and high-quality baked goods can be a unique selling point for a cafe, attracting customers who are looking for something special and different from what can be found elsewhere.

In conclusion, Clock House Coffee Ilford Place has several strengths, including great coffee, great food, great customer service, a friendly environment, and cleanliness. These positive aspects contribute to a positive overall customer experience. However, there are a few potential weaknesses that may need to be addressed, such as the excessive chattiness of the supervisor and the criticism of the coffee and cakes. By addressing these weaknesses and building on its strengths, the cafe can continue to attract and satisfy customers.