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Classy Nails

+1 253-983-8900
7701 Steilacoom Blvd SW # 2, Lakewood, WA 98498 United States of America
Open Today: 09:00 AM - 07:00 PM

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended
Payments
  • Debit cards
  • Credit cards

Best PlaceJuice Reviews

My experience started off well, good customer care very nice. The quality of nails however wasn’t there. I was getting a fill so my acrylic was still good—I wasn’t happy with the nail shape & the paint so I came in 2 days later to have them fixed. I felt like they were annoyed that I asked for a slight fix and when I had her re-shape them it ruined the nail and paint on the sides. So now what was $80 is now going to cost me another $80+ to get a new set on and I’ll most likely not be going here to get the new full set. Super bummed as this was my first experience at this spot and I just moved here so I was looking for a new nail salon local to me.
I used to come here about three years ago and they were pretty good or at least one woman was. I came in today and I picked out a purple dip and she started putting on red. When I pointed it out, she grabbed another color that she thought was the number and it was a different type of a red and she put that on. And then when I showed her that this wasn’t purple she realized she got it wrong again and then she put the purple on top of it. It looked horrible my nails are kind of brownish now and there is a bunch of color all over my fingers two of the nails are super dark because she put two coats of different types of red and then purple on top of it. This is the worst manicure job I ever had and it was $45 pre-tip. I did tip her but that was only because I wanted to leave. I think there were some other women who worked there that were really good, I just got the worst one I’m sure. I will never go back, in fact when I get back from California I am going to get my nails fixed by another salon.
My best friend and I went in for our vegas/birthday nails as they knew. Never tell them where you're headed, that was our first mistake. We also said this could be our new place so they shouldn't have taken advantage of us if they wanted us to come back but here we go. First, they dont sanitize the wash basins or any tools whatsoever. We got a basic pedicure and didn't want anything extra, black French tips. They charged us the spa pedicure pricing. I got a gel manicure and they charged me for a gel full set when I didn't get any nails put on. My best friend told them multiple times the acrylics she was having put on were sideways and they said her fingers were sideways, like what?! The black is completely see through after she told the lady it needed another coat. Also, the silver lining we paid for, doesn't even touch the black on hers and she asked for it to blend when there's a gap instead. I went to pay early and it was 225$. 225!!! Are you serious, we had such poor service they tried to rush us out at first, knowing they over charged us, and now we have to go somewhere else to get them removed and redone. When she told them we didn't want to pay that much and we didn't like our nails, they acted like they weren't going to let us leave unless we did pay. They spent so much time not paying attention that they sliced my finger as well. Will not be going back... $225 where?!?!
They did a pretty good job on my nails. They didn't seem like they were trying to force small talk which for me is a plus. They had a good selection of dip powder which is what I was going for. I wouldn't say this is the best place I've ever had my nails done but I would definitely go back here
The lady that did my mail was really nice, but in all honesty I’m not happy with my nails…..they are waaaaayyyy too short (she said I needed shorter nails because I had small nail beds. I’ve had long nails for years and know how to handle them) and they have this “old cat lady” arch to them that is so uncomfortable for me to look at. I’m not complaining about any of the ladies there personally, but I’m just not satisfied with my nails this time. I’m going to give that salon one more shot because I really liked the ladies there…..fingers crossed
I absolutely adore the staff at classy nails! They are kind and sweet and will try to accommodate whatever it is you're looking for for design. I feel very welcomed here.
Looked this place up on Google! Very happy Camper. I will definitely return. Grateful for the service! Worth every penny! Kudos to Ray and the Feet lady. Beautiful, Elegant and just the way I like.
Thank you..
I love coming here. I spent weeks looking for a nail salon that could do what I wanted and this is the one. Rae usually does my nails and she is so talented!! The prices aren't crazy and I always leave happy ????

Quick Facts About Classy Nails

Classy Nails has both strengths and weaknesses based on the comments provided. However, it is important to note that reviews can vary depending on individual experiences and preferences.
Starting with the strengths, Classy Nails is praised for its customer care and welcoming staff. Many customers appreciated the friendliness of the employees and felt comfortable during their visits. The salon also had a good selection of dip powder and offered a variety of designs, allowing customers to choose their desired style. Additionally, customers found the prices to be reasonable and affordable, with some stating that they felt the service was worth the money.
Another strength mentioned is the talent of certain nail technicians, specifically Rae. Customers whose nails were done by Rae expressed satisfaction with the outcome and described her as talented. These positive experiences with specific technicians can be a strong selling point for the salon.
However, there are also several weaknesses highlighted in the comments. One common complaint is the lack of attention to detail in the nail services provided. Multiple customers felt that the quality of their nails, the shape, and the paint were subpar. Some even had to request fixes, which ended up further damaging their nails. This indicates a lack of consistency and attention to detail among the technicians.
Sanitation is another issue raised by customers. One comment mentioned that the salon did not sanitize the wash basins or tools, which is a significant concern for customers. Maintaining proper hygiene and sanitation is imperative in any salon to ensure the safety and well-being of the customers.
There were also instances of miscommunication or mistakes in color selection. In one review, a customer mentioned that the technician repeatedly applied the wrong colors, resulting in a poorly done manicure. This indicates a lack of attention and carefulness on the part of the technician.
Another weakness highlighted is the discomfort or dissatisfaction with the final results. Some customers expressed dissatisfaction with the length or shape of their nails, feeling that it did not meet their expectations. While this can be subjective, it still signifies a lack of attention to customer preferences and a need for improvement.
Furthermore, there were a few negative cases related to pricing and overcharging. One customer mentioned being charged for additional services that were not received, while another expressed shock at the high cost without satisfactory results. These incidents create a negative impression of the salon and contribute to a lack of trust in their pricing practices.
In conclusion, Classy Nails has strengths in terms of customer care, reasonable prices, and talented technicians like Rae. However, there are several weaknesses such as inconsistent quality, lack of attention to detail, sanitation concerns, and instances of miscommunication or dissatisfaction with the final results. These issues should be addressed by the salon in order to improve the overall customer experience and reputation.


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Today

Opening Hours

Monday 09:00 AM - 07:00 PM
Tuesday 09:00 AM - 07:00 PM
Wednesday 09:00 AM - 07:00 PM
Thursday 09:00 AM - 07:00 PM
Friday 09:00 AM - 07:00 PM
Saturday 09:00 AM - 06:30 PM
Sunday Closed

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