Capital Hair & Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Restroom
Planning
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Appointments recommended
Best PlaceJuice Reviews
They did a poor job with the deluxe pedicure. I felt they rushed me and they shaped my nail to the point they look like little dots on my toes. Plus when he painted the nail it got messy and he tried to file it off my skin. Only reason I give 2 is because they are friendly but service was terrible
This place was great! We called ahead and made a reservation. Super friendly, and an AMAZING hot rock massage with the pedicure. Will definitely recommend and go back next time I'm in Juneau!
Went with the Deluxe pedi with the olive treatment and WOW! My feet have never felt better, they did a gorg. Job on the polish and we so so friendly. I don’t live in Juneau, but I will be back next time I am in town. Thanks so much!
My sister and I got our nails done today and we love them! Such good service and nice people.
Lindsey was super nice and her mom did a great job on my eye brows too!
The guy just wanted me to leave didn’t take his time didn’t care if he got my skin with the nail filing like I have a lil cut from his nail filer if I could -5 just wanted me to leave I would rather go to LA nails instead of capital hair n nails adding photo of my pinky nail I wasn’t able to get my nail length I wanted or nail design 60 for length n design I wanted Bull my nails look uneven n don’t even look good I just want to take them off to be honest
Best pedicure in Southeast Alaska!
They do good work. Pretty much the best in Juneau in my opinion but not very good at saying hello when you arrive, at least to me. I notice to other ladies they have respect.
Quick Facts About Capital Hair & Nails
Strengths:
1. Friendly and welcoming staff: Multiple comments mention how nice and friendly the staff at Capital Hair & Nails are. This is a strength as it helps create a positive and comfortable atmosphere for customers.
2. Great pedicure services: Several comments mention the excellent pedicure services provided at Capital Hair & Nails. The use of hot rock massages, olive treatments, and the overall quality of the pedicure received were highly praised.
3. Good nail services: Customers were generally happy with their nail services, with positive comments about the quality of the work and the overall result.
4. Skillful eyebrow services: A comment specifically mentions the great job done on the customer's eyebrows by Lindsey's mom, indicating that the salon also provides quality eyebrow services.
Weaknesses:
1. Poor job with deluxe pedicure: One comment mentions a negative experience with the deluxe pedicure, stating that it was rushed and the nails were shaped badly. The messy painting and attempts to file off the polish from the skin also reflect a lack of attention to detail and precision.
2. Inconsistent quality: Another comment expresses disappointment with the nail length and design, stating that they were not able to achieve the desired outcome. The comment also mentions that the nails look uneven and unattractive, suggesting inconsistency in the quality of service provided.
3. Lack of attentiveness: One comment mentions that the staff did not take their time and appeared as though they wanted the customer to leave. This reflects a lack of attentiveness towards the customer's needs and desires, potentially leading to a rushed and unsatisfactory experience.
4. Inconsistent customer greetings: A comment suggests that the salon is not consistently good at greeting customers when they arrive, specifically mentioning a lack of respect towards the person who made the comment. This inconsistency in customer service can create a negative impression and impact the overall experience for some customers.
To summarize, Capital Hair & Nails has several strengths, including friendly staff, great pedicure services, and skillful eyebrow services. However, there are weaknesses in their service, including poor attention to detail, inconsistency in the quality of service provided, lack of attentiveness, and inconsistent customer greetings. These weaknesses can negatively impact the overall customer experience.
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