California Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Restroom
Best PlaceJuice Reviews
I've been going for years I've tried other places but I always seem to end up back here. They never treat me any differently if they forget my face.
It'd be 5 stars but they do get really busy sometimes and cant accommodate me.
They always oblige my odd requests ????????. In love ???????? with these.
Lynn is amazing, everyone here is so friendly and she took her time and cared about fine details. I just got my wedding trial nails and I'll definitely be going back.
If I could give a zero I would had an appt at 1pm at 1:45pm I went for a cigarette and sat on the bench right outside came in only to have the 2 ppl after me taken. She said she looked outside for me but if she did she would have seen me as the black bench is right outside the door. They did the same thing to two other customers who walked out before me if you make an appointment you should be taken right around that time that’s why it’s called an appointment I will never come to this place
Again great experience! I've been going there for 4 months now and my nails are perfect! Strong, and last 3 weeks. No chipping, lifting etc. They are very gentle when they work on your hands too. I love it over there they are very friendly, clean and I always get right in!
I went a few weeks ago for a dip manicure. It was very crowded and very close together. I’m not usually claustrophobic but it was very overwhelming in there. We were greeted by staff yelling across the room to us. I witnessed them yell at a customer for not having cash. We got our dip and it’s been 2 weeks and I have 6 of my nails with cracks in the polish and my thumb is missing half the dip. I didn’t bang it or anything. They were fast and only did 2 dips where other places I’ve been do 3. And they didn’t even use adhesive between coats. Overall a bad experience and we will not be going back there. Not worth your money.
They chopped both of my big toes off and proceeded to use them as displays to show new clients different nail styles.
If you are a minority do not go. They told us they do not take credit card payments and they do. I saw them help a lady download the app. We pay an atm fee every time we go to pay in cash. They constantly push us aside and start other people. It took us 3 hours to get done. They tried to separate us for the pedicure in order to accommodate others who wanted to sit together. They overcharge us even though we tip well. The guy that did my pedicure was nice and he apologized for the wait. Lou use to be nice but he charged me regular price for fills. When I asked about he still overcharged me.Lou bounced around between 3 people making it take longer for our nails. Sorry I will take my $100 and my daughters $100 somewhere else...
1st visit, attended with bridal party for mani and pedi. Very impressed with professional establishment! Love my nails!
Quick Facts About California Nails
California Nails place has both strengths and weaknesses based on the comments provided.
One of the strengths highlighted by a customer is the consistent treatment they receive despite being a regular customer. This suggests that the staff at California Nails place are attentive to all customers and do not discriminate based on familiarity. Additionally, the customer mentions that they love the salon and the staff, indicating a positive experience overall.
Another strength mentioned is the willingness of the staff to accommodate odd requests. This shows that California Nails place is flexible and aims to satisfy customers' unique preferences. The fact that someone is in love with their service further supports the notion that the salon delivers great results.
Furthermore, a customer specifically compliments Lynn for her exceptional service. The customer appreciates her attention to detail and the fact that she took her time, showcasing the expertise and dedication of the staff. The customer even mentions that they will return, indicating a high level of satisfaction.
On the other hand, there are some weaknesses that have been mentioned multiple times. One common complaint is the salon's busy nature, which sometimes leads to difficulty in accommodating appointments. This suggests that California Nails place might be understaffed or lacks proper scheduling management. The inability to provide timely service can be frustrating for customers, as mentioned by several people.
Another weakness that comes up frequently is the overall negative experience some customers have had. Issues include poor customer service, such as staff yelling across the room or failing to acknowledge appointments promptly. Inconsistencies in the quality of services provided are also mentioned, with customers reporting chipping and cracking of polish shortly after a manicure. These complaints indicate a lack of attention to detail and quality control.
Additionally, there are a couple of disturbing comments suggesting unprofessional behavior. One customer claims that their toes were chopped off and used for displaying nail styles, which is utterly inappropriate and highly unprofessional. Another customer alleges discriminatory treatment towards minorities, including overcharging and prioritizing other customers over them. These accusations imply a toxic and unfriendly environment.
Overall, despite the strengths in terms of consistent treatment, accommodation of odd requests, and exceptional staff like Lynn, California Nails place has significant weaknesses to address. The salon should focus on improving their scheduling system to better accommodate appointments, as well as enhance their customer service to ensure a positive experience for all clients. Additionally, steps should be taken to address the allegations of unprofessional conduct and discriminatory behavior to create a welcoming environment for all individuals.
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