Bluegrass Milton Info
Amenities
Health & safety
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Mask required
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Temperature check required
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Staff wear masks
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Staff get temperature checks
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Best PlaceJuice Reviews
I've been going here with my friends for years. It's by far my favorite and the most beautiful salon in the area. Geat customer service, they make you feel welcome, and always try to give me exactly what I'm looking for.
I have been visiting this place from last 3 months.. the staff is kind, welcoming and professional. The ambiance and vibe is so relaxing that you will love it.
I was so disappointed by my painful experience. My fingers are still in pain three days later. The manicurist used cuticle trimmers to clip off my SNS polish. I stopped her and asked her to soak them with acetone, and she responded that they don’t do that at this salon. Being non confrontational, I did not press the issue but continued to tell her it was painful. When I told the manager at the end, he offered me a lotion as an apology. My fingernails were completely destroyed. Additionally (but unrelated), my girlfriend and I both requested deluxe pedicures, but she was given a bunch of treatments that I did not receive with mine. We were both charged the same.
I would never recommend and I will not return.
I have been a loyal client for over 5 years and I love it! The salon is beautiful and the staff is very hospitable. They treat me and my family like their family. I always leave extremely satisfied with their services.
Marvelous Service, awesome environment. I got a deluxe pedi which met my expectations, and my wife tried manicure and pedi deluxe. Caring manager helped us with a minor service complication. If you are looking for a relaxing retreat, definitely check this location.
Unfortunately have to edit my review. Have been going here for years but left my last nail appointment completely disappointed and full of cuts. The manager was not present and it seems the staff took advantage of that and gave lousy service which is unfortunate. Going to echo other reviews about using products that seem unclean or previously used. So sad because I really loved this place.
Always have a great experience! I don’t even have to have one person doing my nails because they ALL do an amazing job!
This should answer if it’s a good place: I live in Midtown and I’m driving here for my nails.
I’m new to Atlanta so I’ve been looking for THE spot for my nails.
Been to at least 5 different nail salons and this is BY FAR, THE BEST!
From the moment I walked in, to the service and details in how they did my nails.
Very recommended!
My First time here was very warm and welcoming.☺️ I just wanted something simple. The ladies were wonderful. (Vicky and Gina) kudos to the.
Quick Facts About Bluegrass Milton
Bluegrass Milton Place has several strengths that make it a popular salon among its customers. Firstly, many customers praise the salon for its exceptional customer service. They appreciate how the staff makes them feel welcome and comfortable, ensuring a positive and enjoyable experience. This reflects the professionalism and friendliness of the staff members, who are described as kind, welcoming, and hospitable. The fact that some customers have been loyal for over five years speaks volumes about the high level of service provided.
Furthermore, the salon is often commended for its beautiful ambiance and relaxing vibe. Customers appreciate the efforts put into creating a soothing atmosphere where they can unwind and enjoy their pampering sessions. The salon's attention to detail and commitment to creating a pleasant environment contributes to a delightful experience for its clients. Many customers specifically mention the salon's beauty as one of its standout features.
In terms of services provided, many customers express satisfaction with the salon's ability to deliver exactly what they desire. They appreciate that the staff listens to their requests and strives to meet their expectations. This personalized approach ensures that clients receive the treatments they want, leading to high levels of satisfaction and repeat visits.
Despite these strengths, Bluegrass Milton Place does have some weaknesses that have been mentioned by a few dissatisfied customers. One major issue is the painful experience some customers have had during their visits. This suggests that some aspects of the salon's services, such as the manicure and pedicure treatments, may not always be executed with the desired level of care and expertise. The use of cuticle trimmers instead of soaking nails with acetone, as described in one comment, resulted in pain and damage to the customer's nails. This indicates a lack of attention to proper technique and customer comfort.
In addition, there have been instances where customers have received different levels of service despite paying the same price. This raises concerns about consistency and fairness in delivering treatments. The lack of management presence during certain appointments could be a contributing factor to inconsistent service quality, as mentioned in one comment. This suggests that the salon may benefit from closer supervision and training of staff members to ensure consistency and adherence to established standards.
Another weakness highlighted in a few comments is the use of products that appear unclean or previously used. This raises concerns about hygiene and sanitation practices within the salon. It is important for a salon to maintain a high standard of cleanliness to ensure the safety and well-being of its customers. The perception of unclean products can significantly impact the reputation and trustworthiness of the salon.
To conclude, Bluegrass Milton Place boasts strengths such as exceptional customer service, a beautiful salon ambiance, and a personalized approach to meeting customers' needs. However, there are weaknesses, including instances of painful experiences, inconsistent service quality, and concerns about product cleanliness. Addressing these weaknesses through improved training, stricter quality control, and enhanced hygiene practices would greatly contribute to the salon's overall reputation and customer satisfaction.
Place Pictures
Today
Opening Hours
| Monday | 10:00 AM - 07:30 PM |
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| Tuesday | 10:00 AM - 07:30 PM |
| Wednesday | 10:00 AM - 07:30 PM |
| Thursday | 10:00 AM - 07:30 PM |
| Friday | 10:00 AM - 07:30 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 02:00 AM - 06:00 PM |
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