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Blue Water Nails & Spa

+1 425-433-1772
22141 SE 237th St, Maple Valley, WA 98038 United States of America
Open Today: 10:00 AM - 06:00 PM

Best PlaceJuice Reviews

Every time I go here they do such a good job. Been coming to them for years and I can always count on the best customer service, color selection and I always walk away pleased with my nails. They never rush and are always very kind! Highly recommend
OPEN Reviews (34)

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended

Quick Facts About Blue Water Nails & Spa

Blue Water Nails & Spa has received several positive comments highlighting their strengths. These strengths include excellent customer service, a wide color selection, attention to detail, cleanliness, accommodating scheduling, and skilled and professional employees. However, there are also some weaknesses mentioned in the comments, such as inconsistency in service quality, lack of attention to customer preferences, and a service fee for purchasing a gift card.
One of the major strengths of Blue Water Nails & Spa, mentioned in multiple comments, is their consistent delivery of high-quality service. Customers have consistently praised the salon for doing a good job and ensuring customer satisfaction. They appreciate the attention to detail and the fact that the employees take their time to provide a great service. The positive feedback suggests that Blue Water Nails & Spa has well-trained and skilled employees who consistently produce excellent work.
Another strength highlighted by the comments is the salon's customer service. The employees are consistently described as friendly, kind, and gentle. This not only creates a pleasant experience for customers but also contributes to the overall positive atmosphere of the salon. The friendly demeanor of the employees helps in building a loyal customer base and ensures that customers feel comfortable and relaxed during their visit.
The cleanliness of the salon is also mentioned as a positive aspect by customers. This is an important strength for a nail salon as cleanliness and hygiene are crucial for the well-being of the customers. The comments suggest that Blue Water Nails & Spa maintains a clean and attractive environment, which is appreciated by customers.
The salon's color selection is another strength that is mentioned by customers. Having a wide variety of nail polish colors allows customers to choose according to their preferences and stay up-to-date with the latest trends. This indicates that the salon pays attention to providing a diverse range of choices for its customers.
The ability to accommodate walk-ins and easy scheduling is another strength of Blue Water Nails & Spa. This flexibility allows customers to visit the salon without prior appointments and makes it convenient for busy individuals. It also indicates that the salon effectively manages its appointments to ensure smooth operations.
While the positive comments focus on the strengths of Blue Water Nails & Spa, there are also some weaknesses mentioned by customers. One of the weaknesses highlighted is the inconsistency in service quality. Although most customers had positive experiences, there were a few who had issues with the service. For example, one customer had problems with eyebrow tinting and shaping, resulting in uneven and dark eyebrows. Another customer expressed dissatisfaction with the nail technician's choice of nail shape and color. These comments suggest that there may be some variation in the quality of service provided by different technicians or on different occasions.
Another weakness mentioned in one of the comments is the lack of attention to customer preferences. One customer mentioned that the salon did not ask for her specific preferences and made decisions on her behalf without consulting her. This indicates that some customers may not feel fully heard or valued during their visit, which could affect their overall satisfaction.
Additionally, one customer mentioned a service fee for purchasing a gift card, which can be perceived as a weakness. Customers may find it unnecessary and inconvenient to be charged a fee for simply purchasing a gift card. This may discourage customers from buying gift cards from Blue Water Nails & Spa.
In conclusion, Blue Water Nails & Spa has several strengths that contribute to their positive reputation, including excellent customer service, a wide color selection, attention to detail, cleanliness, accommodating scheduling, and skilled and professional employees. However, there are also some weaknesses that have been mentioned by customers, such as inconsistency in service quality, lack of attention to customer preferences, and a service fee for purchasing a gift card. It is important for the salon to address these weaknesses to improve customer satisfaction and maintain a strong reputation in the market.


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Today

Opening Hours

Monday 10:00 AM - 07:00 PM
Tuesday 10:00 AM - 07:00 PM
Wednesday 10:00 AM - 07:00 PM
Thursday 10:00 AM - 07:00 PM
Friday 10:00 AM - 07:00 PM
Saturday 10:00 AM - 06:00 PM
Sunday 10:00 AM - 05:00 PM

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Location