Binas Info
Amenities
Service options
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Delivery
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Takeaway
Accessibility
Offerings
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Kids' menu
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Late-night food
Dining options
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Lunch
Atmosphere
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Casual
Payments
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NFC mobile payments
Best PlaceJuice Reviews
Clean restaurant, delicious food ????, friendly staff ????????????????????????????????????
???????? Aliraqi ????
The food was Absolutely Delicious!! Never had a better fish and chips in my life. 100% Would recommend and without a doubt. staff are very friendly and kind
Initially ordered a delivery through Just Eat. An hour or so went by and nothing was delivered which is unusual for Binas as they are usually very quick. I rang and was advised that the food had been prepared and had been ready for collection by a Just Eat driver. No driver had been assigned to the collection/delivery by Just Eat or that local Just Eat drivers weren't accepting the order.
As a considerable amount of time had passed, the restaurant had binned the food. They had no way of contacting me but upon me calling to enquire what was going on, the owner advised that he would make the order up again and deliver it to me himself as soon as possible.
I cancelled the existing Just Eat order and received an immediate refund. The food was delivered within ten minutes by the owner who was a great guy - friendly and very apologetic even through the fault laid directly with Just Eat. He went above and beyond to ensure that the error made by Just Eat was rectified and that Binas didn't receive negative feedback as it was not their fault - 10/10 in my book!
The food was hot and tasty as usual with Binas. Will be using again.
Tasty chips, chicken is nice and moist - I can’t have the fish but it looks delicious. Fantastic portions at very reasonable prices, and to top it off the main guy is super friendly.
The cleanest, most hygienic looking chippy. The food was expertly cooked by a friendly old chap. The fish and chips were fresh and tasty.
Best fish and chips and so friendly too.
Traveled from Kent(Aug2021) , so please we came across this great place. Will definitely stop there again in and out of Wales on this years holiday to Wales . 5 stars definitely!
Such good value and quality.
I had amazing service and a great deal on half pounder cheese burger and chips. The food was piping hot and delicious! More filling than any McDonald's
Great tasting food, not over priced and really nice and friendly staff. Will be back next time we stay in Newport ????
Quick Facts About Binas
Binas Place has several strengths based on the comments provided. Firstly, the restaurant is described as clean, hygienic, and the food is expertly cooked. This indicates a high standard of cleanliness and quality control, which is important in the food industry. A clean restaurant creates a pleasant dining environment and gives customers confidence in the establishment. The delicious food is consistently praised, particularly the fish and chips, which is mentioned multiple times. This demonstrates that Binas Place excels in the taste and preparation of their dishes, making them highly enjoyable for customers.
The staff at Binas Place are repeatedly mentioned as friendly, kind, and approachable. This indicates that the restaurant has attentive and personable employees who provide good customer service. Friendly staff contribute to a positive dining experience and can leave a lasting impression on customers. Additionally, the owner of Binas Place is commended for going above and beyond to rectify a delivery issue caused by a third-party service. This demonstrates a commitment to customer satisfaction and a willingness to resolve any problems that may arise.
Another strength of Binas Place is the portion sizes and reasonable prices. Several comments mention the generous portions and good value for money. Offering substantial portions at reasonable prices is an attractive proposition for customers, as it allows them to enjoy a satisfying meal without breaking the bank. This can contribute to customer loyalty and repeat business.
Despite these strengths, there are also some weaknesses that can be gathered from the comments. One customer mentioned a delivery issue through a third-party service, where the food was not delivered on time due to a miscommunication. While this issue was resolved promptly by the owner of Binas Place, it highlights a potential weakness in relying on third-party delivery services. As this incident was a one-time occurrence, it may not be a significant concern, but it is worth considering alternative delivery methods to ensure a seamless customer experience.
Additionally, there is no mention of any vegetarian or vegan options at Binas Place. It is stated that one customer couldn't have the fish but enjoyed the other items, indicating that the menu may be limited for non-meat eaters. Offering vegetarian and vegan options can expand the customer base and cater to a wider range of dietary preferences.
In conclusion, Binas Place has several strengths that can be drawn from the comments. The restaurant is praised for its cleanliness, delicious food, and friendly staff. It also offers generous portions at reasonable prices. However, there are also a few weaknesses highlighted, such as the reliance on third-party delivery services and the limited options for non-meat eaters. Overall, the strengths of Binas Place contribute to its positive reputation and make it an appealing choice for customers seeking a clean and friendly restaurant with delicious food.
Today
Opening Hours
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| Tuesday | - |
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| Saturday | - |
| Sunday | Closed |
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