Bella Nails & Spa Info
- 303 91st Ave NE, Lake Stevens, WA 98258 United States of America
- +1 425-377-9139
- [email protected]
- +1 425-377-9139
- +1 425-377-9139
Best PlaceJuice Reviews
I love my nails. The cuticle is cute and clean. The nails don’t feel heavy in my hand. The guy Ricky was nice. I don’t like talking much and he didn’t badger me with conversation, which is a very big plus for me. 10/10 will come back! Ask for Ricky
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Quick Facts About Bella Nails & Spa
Bella Nails & Spa has received a variety of comments and feedback from customers. By analyzing these comments, we can identify the strengths and weaknesses of the place.
Strengths:
1. Nail Quality: Many customers praised the quality of their nails after visiting Bella Nails & Spa. They mentioned that their nails looked cute, clean, and well-maintained. The comment about handling ingrown toenails with precise care suggests that the staff is skilled in addressing different nail concerns.
2. Customer Service: The staff at Bella Nails & Spa received positive comments regarding their friendliness and inviting nature. Customers appreciated that the employees were nice, cheerful, and welcoming. The fact that one customer mentioned that the shop was "puppy approved" indicates that they create a comfortable and friendly environment for everyone, including pets.
3. Minimal Conversation: Some customers appreciate a quiet and peaceful environment during their nail appointments. Bella Nails & Spa received praise for not badgering customers with unnecessary conversation. This shows that they respect customers' preferences and provide a relaxing experience.
4. Skilled Technicians: Comments commend the technicians' skills, referring to their incredible work and ability to replicate desired nail designs. This suggests that Bella Nails & Spa employs skilled and talented technicians who can fulfill customers' specific requests.
5. Color Options: Bella Nails & Spa offers a wide range of color options for customers to choose from. This provides flexibility and allows customers to find the perfect shade that suits their preferences.
Weaknesses:
1. Inconsistent Nail Results: Some customers expressed disappointment with the results of their nail treatments. One customer mentioned that their acrylic nails did not turn out like the sample provided by the salon. Another customer mentioned that their dip nails had inconsistent color and small dips in places. These comments indicate that there may be some inconsistencies and room for improvement in the application process.
2. Appointment Management: One customer had a negative experience due to poor appointment management. They mentioned that they were seated at a station, but the technician left and another person attended to them after a 30-minute delay. This lack of organization suggests that the salon may need to improve their appointment system to ensure a smoother and more efficient process.
3. Lack of Communication: A customer had an unpleasant experience due to a lack of communication regarding a color change in the powder used for their nails. This resulted in two-toned nails that the customer found unsatisfactory. The fact that the technician did not address this issue properly reflects a lack of attention to detail and customer satisfaction.
4. Long Wait Times: One customer mentioned that Bella Nails & Spa can have long wait times, particularly for walk-ins. This indicates that the salon may need to improve their staffing or appointment scheduling to minimize customer wait times.
In conclusion, Bella Nails & Spa has several strengths such as great nail quality, friendly customer service, skilled technicians, and a wide range of color options. However, they have areas for improvement, including addressing inconsistencies in nail results, improving appointment management and communication, and reducing wait times for walk-in customers. By addressing these weaknesses, the salon can enhance the overall customer experience and reputation.
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Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 06:00 PM |
| Sunday | 10:00 AM - 06:00 PM |
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