Beauty Beat Info
Amenities
Service options
-
In-store shopping
Health & safety
-
Safety dividers at checkout
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Planning
-
Quick visit
Payments
-
Debit cards
-
NFC mobile payments
-
Credit cards
Best PlaceJuice Reviews
The place is overcrowded and overwhelming, always adding something to the already crowded place. Im sure it's a fire hazard in there. But other than that you find what you want after jumping or walking over the boxes in the isles, and the workers are sometimes friendly.
Literally my fav beauty supply in Waterbury they have what you need and they aren't overpriced
if i could give 0 starts i would. horrible customer service and guidance from the workers. they give out the absolute wrong products that you ask and over charge and then decline refunds. you're better off taking a trip downtown the the other hair stores. i'll be making sure to tell my friends not to be serviced here
Absolutely love this supply store, when I can shop local I always come here. Always willing to help me find what I need and they always have what I need.
The young lady works in the store is very RUDE!!! She acts like you is bothering her when you ask for Help!!!
New staff wasn’t great experience like it use to be staff couldn’t understand me attitude just all around rude then when the African American girl tried to help her she shooed her off I just can’t with people anymore I’m here to spend my money pretend like you like us at least
they carry the latest items at a competitive price. parking lot is annoying to pull in and out of but it's totally worth the hassle. the staff are ALL very polite and extremely helpful, never an attitude and always working when people come in and they never rush you or stalk you and they check on you and make great customized suggestions based on your needs.
Customer service is always dependent on the staff that helps you anywhere you go. Everytime I go in there, I can never easily make a choice on which wig. I will try on many & the girls thus far are patient & kind. Yes the store is a little cramped, however you can move around safely. Overall, I Love this store. They have Everything hair. Prices are great. If you want something and are coming from a distance call ahead. They are very helpful.
Quick Facts About Beauty Beat
Beauty Beat place, according to the comments provided, has both strengths and weaknesses. In this analysis, we will discuss these aspects in detail.
Starting with the strengths, one major advantage highlighted by the comments is that Beauty Beat place has a wide range of products available. Customers mention that they can find what they are looking for, indicating that the store has a diverse and comprehensive inventory. This is further emphasized by the comment that they have "Everything hair." Additionally, one customer mentions that the store carries the latest items, suggesting that Beauty Beat place stays up-to-date with new trends in the beauty industry.
Another strength mentioned is the competitive pricing. Customers appreciate that the store is not overpriced, and one commenter specifically mentions that they are not overcharged. This factor is significant as it contributes to the store's appeal and value for money, making it an attractive option for customers.
The third strength highlighted is the helpful and friendly staff. Multiple comments mention that the workers are sometimes friendly and always willing to help customers find what they need. This positive customer service experience is highly valued, particularly in a beauty supply store where customers may require assistance in selecting the right products for their needs.
Moving on to the weaknesses, the overwhelming and overcrowded nature of the store is the most frequently mentioned drawback. Customers express concerns about the crowded aisles, boxes scattered around, and potential fire hazards. These comments suggest that the store lacks proper organization and space management, which can negatively impact the overall shopping experience and safety of customers.
Another weakness mentioned is the perceived poor customer service. Some customers complain about rude and unhelpful staff, with one commenter explicitly stating that the workers give out the wrong products, overcharge, and decline refunds. While multiple comments praised the staff's helpfulness, these negative experiences highlight inconsistency in the quality of service. This indicates a need for improvement in the training and management of employees to ensure a consistently positive customer experience.
One specific comment points out a negative interaction between a customer and a staff member, where the staff member was described as rude and unhelpful. This incident raises concerns about potential issues related to staff professionalism and customer treatment, which can adversely affect the store's reputation.
Furthermore, the parking situation is mentioned as a minor inconvenience. This may not be a significant concern for some customers, but it is worth considering for those who prioritize convenience and accessibility.
In conclusion, Beauty Beat place has several strengths, including a wide range of available products, competitive pricing, and helpful staff. However, it also has weaknesses such as overcrowding, potential fire hazards, inconsistent customer service, and parking inconveniences. To improve customer satisfaction and address the weaknesses, the store should focus on better organizing the space, improving staff training and professionalism, and addressing any issues related to customer service. By doing so, Beauty Beat place can enhance its overall shopping experience and reputation within the community.
Place Pictures
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
How to go there
Location
Places
