Ashurst chinese chippy Info
Amenities
Service options
-
Takeaway
Accessibility
-
Wheelchair-accessible car park
Dining options
-
Dinner
Atmosphere
-
Casual
Payments
-
Cash only
Best PlaceJuice Reviews
Great food loads of chips. Good price
Absolutely great tasting food but very pricey for a chinese takeaway. I'd give 5 stars if it wasn't so expensive but it was the best tasting Chinese takeaway I've tried in a long time (and I've tried a few!)
Great value, good service, good food a
!
Tbh it’s the best Chinese chippy in Skem
Got to be the best chippy/Chinese food in Skem
The best fish and chips by far. Don't even mind travelling to it as it's a bit out of the way for me. Just a pain of late to have to pay with cash as card is more convenient but it hasn't stopped me. There's a cafh machine outside the newsagent next door.
Would not recommend due to one particular server. Didn't realise they closed at 9 and I walked in a couple minutes past. Woman on counter served me without hesitation and made no comment about them being shut. Their menu says the're open until 10pm. I'm unfamiliar with this chippy and there were three other customers in the shop with the door wide open, and absolutely no indication they had closed. I even looked on the door to ensure I didn't need to wait outside due to social distancing and nothing said they were closed or shut at 9pm. However, it quickly became apparent from the pointed conversation between the customers and the server that I was keeping the lady on the counter from going home on time. Repeated, pointed comments were passed over the course of around 7 minutes, all directed at me for coming in late. I have never been made to feel so small and outcast because I made a mistake. Why did she serve me if they were closed? I apologised to the lady once I realised (I'm autistic and it took me a few minutes to catch on why I was the subject of catty comments) but she went out of her way to make me feel uncomfortable, at one point staring at me until I felt like I had to say something to break the tension. No disrespect to the owners as they were accommodating, but I will never use nor recommend this chippy again based solely on my experience tonight with the server and other customers. Haven't experienced such a hostile and catty environment since I was in high school. The polite, and professional thing to do is to explain you're closed when a customer comes in late, not make repeated pointed comments after you've served them. A simple "sorry, we're closed" would have sufficed and is what the lady on the counter should have said.
I visted last Friday. Placed my order over the phone and was told it would be 20 minutes and it ended up being 30. As I was waiting I seen the people in the back who were cooking and preparing people's food tucking into what looked like chicken wings and didn't even wash their hands after munching on them. The servers we all eating fortune cookies and again not washing their hands. What makes matters worse was on Saturday my wife and I were really sick and I believe it was from the special chow mein. Staff please start improving hygiene standards you are making people's food.
Quick Facts About Ashurst chinese chippy
Ashurst Chinese Chippy Place has both strengths and weaknesses based on the comments provided.
One of the strengths highlighted in the comments is the great taste of the food. Multiple customers mentioned that the food was excellent and even the best Chinese takeaway they have had in a long time. This indicates that the quality of the food is a major strength of the chippy place.
Another strength mentioned is the large portion sizes of chips. Customers commented that there were ample amounts of chips served, indicating that the chippy provides generous portions to its customers. This can be seen as a positive aspect for those who enjoy a hearty portion of chips with their meal.
Additionally, the comments mention that the chippy offers good value for the price. Customers stated that the price of the food was reasonable, indicating that the chippy provides good quality food at a fair price point. This can be seen as a strength as it attracts customers who are looking for affordable options.
Good service is also mentioned as a strength. One customer specifically praised the service provided by the chippy, indicating that the staff is attentive and efficient in serving customers. This positive feedback about the service indicates that the chippy values its customers and strives to provide a positive dining experience.
Despite these strengths, there are also some weaknesses highlighted in the comments. One major weakness mentioned is the high prices compared to other Chinese takeaways. One customer expressed disappointment over the expensive prices, stating that it was the only factor preventing them from giving a perfect rating. This suggests that the chippy may struggle with pricing competitiveness and may need to reconsider its pricing strategy.
Another weakness mentioned is a negative experience with one particular server. A customer recounts feeling unwelcome and uncomfortable due to the server's behavior. This negative interaction can be seen as a major weakness for the chippy, as it reflects poorly on the overall customer experience. The chippy should address this issue by providing proper training to their servers and ensuring a welcoming environment for all customers.
Hygiene standards are also highlighted as a weakness in one comment. A customer claims to have witnessed staff members not washing their hands after eating and that they fell ill after consuming the food from the chippy. This is a serious concern as proper hygiene is paramount in the food industry. The chippy should take immediate action to improve and maintain high hygiene standards to ensure the health and safety of its customers.
In conclusion, Ashurst Chinese Chippy Place has its strengths in terms of great-tasting food, generous portion sizes of chips, good value for the price, and positive customer service. However, there are weaknesses in terms of high prices, negative experiences with specific staff members, and concerns regarding hygiene standards. It is important for the chippy to address these weaknesses to maintain and improve the overall customer experience and reputation of the establishment.
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | - |
| Wednesday | - |
| Thursday | - |
| Friday | - |
| Saturday | - |
| Sunday | - |
How to go there
Location
Places
