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Angel Nails Deluxe

+1 757-481-3310
1340 N Great Neck Rd, Virginia Beach, VA 23454 United States of America
Open Today: 09:30 AM - 07:00 PM

Best PlaceJuice Reviews

I heard good reviews about this salon and wanted to try it out. My husband and I walked in when they first opened for pedicures. We were seated quickly but took a few minutes to be attended to since there was only one employee at the time of opening. The girl that did my pedicure cut me on the side of my great toe and was trying to stop the bleeding without me noticing. I felt the pain - I noticed! Then I was concerned because the tools didn't come out of a sterilized pack and questioned the cleanliness of their business. Honestly, I should've just left at that point. The pedicure itself was okay - a bit rushed, massage wasn't great. I don't think it's worth the price but I paid and tipped anyway. I just won't be back and don't recommend this store.
OPEN Reviews (29)

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended

Quick Facts About Angel Nails Deluxe

Strengths of Angel Nails Deluxe: 1. Positive reviews: Some customers have had good experiences at Angel Nails Deluxe, mentioning that they had a nice job done on their pedicures and that everything was done perfectly with expertise. 2. Friendly and professional staff: A few customers have praised the staff at Angel Nails Deluxe, mentioning that they were friendly and professional. 3. Clean and top-notch salon: One customer mentioned that the salon was clean and top-notch, indicating that they maintain a high level of cleanliness and have a well-maintained facility. 4. Expert nail technicians: One customer specifically mentioned that Henry, a nail technician at Angel Nails Deluxe, is their go-to guy and does a great job. This suggests that they have experienced and skilled technicians working at the salon. 5. Care for feet: One customer mentioned that they take great care of customers' feet during pedicures, indicating that they prioritize the well-being and comfort of their clients.
Weaknesses of Angel Nails Deluxe: 1. Inconsistent service: One customer reported that the quality of service varied on different visits. They mentioned that during their first experience, they felt rushed and the massage was not great. Inconsistency in service can be a weakness as customers expect a consistently high level of service. 2. Lack of attention to detail: Another customer mentioned that the nail technician did not address their need for heel care during the pedicure. Failing to fulfill specific requests or overlook important aspects of a service can be a weakness. 3. Pricing and value: Several customers expressed concerns about the pricing at Angel Nails Deluxe. One customer mentioned that they were shocked by the total amount due, which they found significantly higher than what they would pay elsewhere for similar services. Another customer mentioned that the price for the same nail service had increased over time without clear justification. Pricing that is perceived as high or inconsistent can impact customer satisfaction and value perception. 4. Unhygienic practices: One customer raised concerns about the cleanliness of the salon. They mentioned that the tools used for their pedicure did not come from a sterilized pack, raising questions about the cleanliness of the establishment. Unhygienic practices can be a significant weakness for any salon or spa. 5. Negative customer experiences: Multiple customers expressed dissatisfaction with their experiences at Angel Nails Deluxe. Issues like being cut during a pedicure, experiencing rude staff, feeling rushed, not receiving full services despite requesting them, and feeling scammed due to old gift cards contribute to negative customer experiences and can impact the salon's reputation.
In conclusion, Angel Nails Deluxe has some strengths, such as positive reviews, friendly staff, and expertise in nail services. However, weaknesses related to inconsistent service, lack of attention to detail, pricing and value, unhygienic practices, and negative customer experiences should be addressed to improve the salon's overall performance and customer satisfaction.


Today

Opening Hours

Monday 10:00 AM - 07:00 PM
Tuesday 10:00 AM - 07:00 PM
Wednesday 10:00 AM - 07:00 PM
Thursday 10:00 AM - 07:00 PM
Friday 09:30 AM - 07:00 PM
Saturday 09:30 AM - 07:00 PM
Sunday 11:00 AM - 05:00 PM

How to go there

Location