ana's African hair braiding. Info
- 140 S Broad St, Monroe, GA 30655 United States of America
- +1 404-428-5102
- [email protected]
- +1 404-428-5102
- +1 404-428-5102
Best PlaceJuice Reviews
There great hair stylist or braiders they do mine and my daughters hair.
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Quick Facts About ana's African hair braiding.
Ana's African Hair Braiding has both strengths and weaknesses that can be identified based on the comments provided.
One strength mentioned in the comments is the skill and expertise of the hair stylists or braiders. One commenter states that they do their hair and their daughter's hair, indicating a level of satisfaction with the quality of service provided. This suggests that Ana's African Hair Braiding has competent and experienced staff who are capable of producing good results.
Another strength is the affordability of the services offered. Despite some negative experiences, customers still mention that they enjoyed the shop's work in the past. This indicates that the prices charged by Ana's African Hair Braiding are reasonable and worth the value.
However, there are some weaknesses that have been highlighted in the comments as well. One significant weakness is the issue with appointment scheduling and wait times. Multiple commenters express frustration with long wait times, despite having scheduled appointments in advance. There seems to be a lack of organization and communication, which results in customers waiting for extended periods before receiving service. This can be a major inconvenience for customers, especially those who have other commitments or responsibilities.
Another weakness highlighted in the comments is the tightness of the braids. One commenter states that the braids were extremely tight and even refused to leave the edges out as requested. This suggests a lack of attention or willingness to accommodate customer preferences and concerns. Tight braids can be uncomfortable and may even cause damage to the hair and scalp.
Additionally, there are mentions of poor customer service and rudeness. Some commenters express disappointment with the lack of greeting and acknowledgment upon arrival. One commenter also mentions that the staff did not apologize for the inconvenience caused by not being able to provide the service requested. These instances depict a lack of professionalism and basic customer service etiquette, which can negatively impact the overall experience for customers.
Furthermore, there is a case mentioned where the customer's hair started to come off just two weeks after getting the braids done. The commenter was then asked to pay an additional fee for a touch-up, despite believing that their hair did not require one so soon. This incident raises concerns about the quality of work and the integrity of the business. Charging extra for a touch-up when it may not have been necessary can be seen as a way to exploit customers for more money.
Overall, Ana's African Hair Braiding has strengths in terms of the skill and affordability of their services. However, their weaknesses lie in appointment scheduling, long wait times, tight braiding, poor customer service, and questionable business practices. These weaknesses can greatly impact the customer experience and may deter potential customers from returning or recommending the salon.
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Opening Hours
| Monday | 08:00 AM - 10:00 PM |
|---|---|
| Tuesday | 08:00 AM - 10:00 PM |
| Wednesday | 08:00 AM - 10:00 PM |
| Thursday | 08:00 AM - 10:00 PM |
| Friday | 08:00 AM - 10:00 PM |
| Saturday | 08:00 AM - 10:00 PM |
| Sunday | 08:00 AM - 08:00 PM |
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