138 African Braids Info
- 569 Highway 138 W, Suite E, Jonesboro, GA 30238 United States of America
- +1 404-333-8325
- [email protected]
- +1 404-333-8325
- +1 404-333-8325
Best PlaceJuice Reviews
They are slow as hell and unprofessional. You make an appointment and still wait over an hr. I made an 8 o'clock appointment and no one started my hair until 915. Mind you I got there at 755. It was 1 other lady there and 3 workers. 1 lady got made when I asked at about 830 who was going to start on my hair. I didn't leave until about 330 almost 4. If you don't have time to waste your entire day there then I advise you go somewhere else!!!!
Amenities
Health & safety
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Mask required
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Staff wear masks
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Staff get temperature checks
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Staff required to disinfect surfaces between visits
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Quick Facts About 138 African Braids
138 African Braids Place, based on the comments provided, seems to have both strengths and weaknesses. In order to analyze these, we will assess the strengths and weaknesses in the following areas: professionalism and timeliness, quality of service, customer satisfaction, communication, and personnel.
In terms of professionalism and timeliness, multiple comments highlight the slowness of the salon. Customers express frustration at waiting for extended periods of time, even with scheduled appointments. This shows a weakness in the salon's ability to efficiently manage their appointments and respect their customers' time. However, one positive comment mentions that the staff is good at what they do, suggesting that they have expertise in African braiding.
The quality of service provided by 138 African Braids Place also receives mixed reviews. Some customers complain about their braids not being the same size or length despite requesting it, which demonstrates a weakness in attention to detail. Additionally, a customer refers to their daughter's back-to-school hair looking "2 weeks old," indicating a lack of durability in their styling. However, other customers express satisfaction and gratitude for the beautiful results they have achieved at the salon, suggesting that there are stylists who excel in delivering high-quality braiding services.
Customer satisfaction is an essential aspect of any business. Unfortunately, comments reveal numerous instances where customers were disappointed with their experience at 138 African Braids Place. Complaints range from rudeness to feeling guilty while getting their hair done. These negative experiences contribute to a weakness in customer satisfaction, which can potentially lead to loss of business.
Communication is another area where the salon seems to have weaknesses. One customer mentions the braider complaining about the chosen hairstyle and even joking about charging more for it. This lack of professionalism and consideration for the customer's choice indicates a communication issue that could make customers feel unwelcome or undervalued. Additionally, comments about not being informed in advance when there is a delay or a stylist is unavailable reflect a lack of effective communication within the salon.
Lastly, the personnel at 138 African Braids Place also receive mixed feedback. Some customers express appreciation for specific braiders and mention their skill and expertise, indicating a strength in personnel. However, other customers complain about subpar services provided by certain stylists. This suggests a weakness in consistent quality across the salon's staff.
In conclusion, 138 African Braids Place has both strengths and weaknesses. While some customers appreciate the skill and results of certain stylists, there are significant complaints regarding professionalism, timeliness, quality of service, customer satisfaction, communication, and personnel. These weaknesses need to be addressed in order to improve the overall customer experience and ensure the longevity and success of the salon.
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Opening Hours
| Monday | 07:00 AM - 09:00 PM |
|---|---|
| Tuesday | 07:00 AM - 09:00 PM |
| Wednesday | 07:00 AM - 09:00 PM |
| Thursday | 07:00 AM - 09:00 PM |
| Friday | 07:00 AM - 11:00 PM |
| Saturday | 07:00 AM - 11:00 PM |
| Sunday | 08:00 AM - 09:00 PM |
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