#1 Beauty Supply , Philadelphia

+1 215-727-3000

5806 Woodland Ave, Philadelphia, PA 19143 United States of America

Open Today: -

#1 Beauty Supply , Philadelphia Info

5806 Woodland Ave, Philadelphia, PA 19143 United States of America
+1 215-727-3000
[email protected]
+1 215-727-3000
+1 215-727-3000

Best PlaceJuice Reviews

it just me or is 8% sales tax illegal in the state of Pennsylvania ? Because that is what they told my sister and I and I am a bit confused so I purchased my hair with receipt in hand and contacted consumer affairs and the state....

OPEN Reviews ()

Amenities

From the business

Identifies as women-owned

Service options

In-store pickup
In-store shopping

Health & safety

Mask required

Amenities

Wi-Fi

Planning

Quick visit

Payments

Debit cards
Credit cards

Quick Facts About #1 Beauty Supply , Philadelphia

Strengths: 1. Wide variety of beauty products: The store offers a great variety of beauty products including hair, makeup, hats, accessories, and gloves. This makes it a one-stop shop for customers looking for different beauty supplies.

2. Helpful staff: According to one comment, the staff at #1 Beauty Supply is helpful and knowledgeable. This can greatly enhance the shopping experience, especially for customers who need assistance with choosing the right products or hair care.

3. Convenient location: The store is located in Philadelphia, making it easily accessible for customers in the area. This can attract local customers and promote repeat visits to the store.

Weaknesses: 1. Questionable sales tax practices: One customer raised concerns about the sales tax charged by the store, suggesting that it might be illegal. This can create doubt and mistrust among customers, potentially discouraging them from making purchases in the future.

2. Rude and unhelpful staff: Several comments mentioned instances of rude and unhelpful staff members. Customers expect good customer service when spending their hard-earned money, and negative experiences with staff can deter them from returning to the store.

3. Poor quality hair products: A customer complained about the quality of the hair bundles purchased from the store, alleging that they were not as advertised and caused significant problems. This can damage the reputation of the store and lead to dissatisfied customers.

4. Language barrier and communication issues: One customer mentioned that the staff at #1 Beauty Supply spoke little to no English, making it difficult for customers to effectively communicate their needs. Communication barriers can create frustration and misunderstandings, negatively impacting customer experiences.

5. Overpriced products: Another comment stated that the store's products were overpriced. High prices can deter customers, especially if they feel they can find similar products elsewhere at a more affordable price.

6. Inaccurate order fulfillment: One customer reported missing items from their purchase. This indicates a potential issue with order fulfillment and quality control, making customers question the reliability and efficiency of the store.

7. Overall poor customer service: Multiple comments highlighted the poor customer service experienced at #1 Beauty Supply. Rude and dismissive behavior from staff members, lack of acknowledgement, and unwelcoming atmosphere were mentioned. Improving customer service can greatly enhance the overall shopping experience and encourage repeat business.

In conclusion, while #1 Beauty Supply in Philadelphia offers a wide variety of beauty supplies and has helpful staff members, it also faces significant weaknesses in terms of questionable sales tax practices, rude and unhelpful staff, poor quality hair products, communication issues, high prices, inaccurate order fulfillment, and overall poor customer service. These weaknesses raise concerns and can potentially deter customers from choosing this store for their beauty supply needs. It is important for the store to address these issues and make improvements to ensure customer satisfaction and loyalty.