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Yasmeen's Clean Cuts

+1 215-727-1087
5864 Hadfield St, Philadelphia, PA 19143 United States of America
Open Today: Closed

Amenities

Best PlaceJuice Reviews

Excellent service. My barber is Rob
Great place to get a hair cut and have a real conversation
Love the atmosphere been taking my son here for 8 years. Yasmeen is a mentor to the youth and gives back to community all the time. She is also a super barber and has great seasoned and up and coming barbers!
Yasmine was actually done for the day and I haven't been there since before covid but she still hooked my grandson up. .love her to death!!
Came to this barbershop 7 years ago and I instantly decided to make this my sons permanent go to shop! Clean, friendly and a overall amazing establishment!
Very professional, great cuts!!!
Awesome place, barbers and service!
First of all this was my son's very first haircut for his preschool graduation. I was not greeted when I walked in, I had to tell people there I wanted my son's hair cut. The owner let my son sit in Lava's chair knowing Damn well he can't cut.my son's hairline is as EXTREMELY crooked there were patches on his head and he did not do the haircut I asked for. I said I wanted about 3inches of hair to stay on top of his head and the back tapered.like a block haircut. He took all my son's hair off and gave him a low fade. Everyone in the shop was staring at my son because his haircut was so messed up. I was humiliated I'm traumatized and I'm pissed. I nearly cried as I drive away. I had to go to another shop to try to fix it. Not at any time did the owner apologize or say she could fix it or try to remedy the situation. I will never return here again.

Quick Facts About Yasmeen's Clean Cuts

Yasmeen's Clean Cuts place receives several positive comments highlighting its strengths. Firstly, many customers appreciate the excellent service provided at the barbershop. This indicates that the staff, including barbers like Rob, are skilled and efficient in their work. Positive comments regarding the quality of the cuts and professionalism also reinforce this strength.
Another strength is the welcoming and friendly atmosphere of the barbershop. Many customers feel comfortable engaging in conversation while receiving their haircuts. This creates a sense of community and fosters connections between customers and barbers. Additionally, the positive comment about Yasmeen being a mentor to the youth and giving back to the community showcases the shop's commitment to making a positive impact beyond just providing haircuts.
Customer loyalty is also apparent through comments indicating long-term patronage. One customer mentions bringing their son to Yasmeen's Clean Cuts for eight years. This indicates that customers trust the establishment and are satisfied with the services provided, making it their go-to barbershop.
However, there is one negative comment that highlights a potential weakness of Yasmeen's Clean Cuts place. The customer expresses dissatisfaction with their experience, particularly regarding the owner's handling of the situation. The customer claims that their son's haircut was extremely crooked, with patches on his head, different from what was requested. They also mention feeling humiliated and traumatized, driving them to seek another shop to fix the haircut. The absence of an apology or effort to rectify the situation from the owner further aggravated their dissatisfaction.
Based on the comments provided, one strength of Yasmeen's Clean Cuts place is its skilled barbers who provide excellent service. The positive feedback affirms their abilities and professionalism. Additionally, the welcoming atmosphere and ability to hold genuine conversations with the barbers make customers feel comfortable and valued. The longevity of customer patronage further supports the notion that the services provided meet their expectations.
However, a potential weakness identified is the lack of effective conflict resolution displayed in the negative comment. The incident described left the customer feeling traumatized and humiliated, suggesting a deficiency in customer service. The absence of an apology or any attempt to remedy the situation from the owner may reflect a lack of concern or attentiveness towards customer satisfaction.
To improve upon this weakness, Yasmeen's Clean Cuts place could invest in training and development programs for the staff, including the owner, to enhance customer service skills. This could include conflict resolution strategies, effective communication techniques, and empathy training. Additionally, implementing a feedback system where customers have a platform to express their concerns and receive appropriate responses would be beneficial. Regularly monitoring and addressing feedback can help identify and resolve issues promptly, preventing similar incidents from occurring in the future.


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Today

Opening Hours

Monday Closed
Tuesday 09:00 AM - 06:00 PM
Wednesday 09:00 AM - 06:00 PM
Thursday 09:00 AM - 06:00 PM
Friday 09:00 AM - 06:00 PM
Saturday 09:00 AM - 06:00 PM
Sunday Closed

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