Wong's Crispy Duck Info
Amenities
Service options
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Delivery
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Takeaway
Health and safety
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Staff required to disinfect surfaces between visits
Dining options
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Dinner
Atmosphere
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Casual
Crowd
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Family friendly
Best PlaceJuice Reviews
This takeaway is located on Dartford Road in March. It has no on street parking as there is double yellow lines outside. There is a small carpark at the rear of the building. There also no disabled access . You are advised to phone order and collect at the rear.
We were very pleased with the quality of the food which was served fresh and hot.
Mental. How can a Chinese takeaway leave you with a smile? I offered to collect instead of delivery as they were short staffed. So was so grateful. Chucked me in an extra Pepsi and a couple of bits. She was genuinely so grateful and so happy. Left a tip and again she couldn't be happier. What An amazing place. The woman on the front is a credit. To top it off, it was the best chinese i have ever had. Amazing ????
Really good food. Not greasy. Staff friendly. Bit of a wait but was Christmas Eve.
The people that work here are lovely. They always take care of the customers orders and make sure they can get it out quickly to them. They work so hard to make sure their business is running well and their customers are happy. The food is always hot and tastes very good!
Best Chinese around. I am hard to please and these guys get it right everytime! Spicy Singapore rice noodles with extra soy sauce ????
Answer phone promptly and delivered exactly when they said. Very fresh and good portions.
When ordering I was told 1h15. At 1h45, I called to chase and was told another 15 minutes. The food never arrived. DO NOT BOTHER ORDERING IF YOU ACTUALLY WANT TO EAT
I always have a takeaway from hear at least once a month but this time it was really bad spicy chili beef was burnt. Chicken curry was watery chicken balls were rubbery basically it was inedible. Won't be ordering from here again
Quick Facts About Wong's Crispy Duck
Strengths:
1. Quality of food: Several comments mentioned that the food at Wong's Crispy Duck place is of high quality, served fresh and hot. This indicates that the establishment takes pride in ensuring that their customers receive delicious and well-prepared meals.
2. Friendly staff: Multiple reviewers praised the friendly and helpful nature of the staff members. They were appreciative of the extra gestures made by the staff, such as providing complimentary drinks and ensuring a positive customer experience.
3. Prompt delivery: One customer specifically mentioned that Wong's Crispy Duck place delivered their order exactly as promised. This indicates that the establishment values timeliness and strives to meet customer expectations.
4. Fresh and good portions: Another reviewer noted that the food was fresh and the portions were satisfying. This suggests that Wong's Crispy Duck place offers generous portions, providing value for money.
Weaknesses:
1. Limited parking: One comment states that there is no on-street parking due to double yellow lines outside the establishment. This can be inconvenient for customers who are unable to find nearby parking spaces. However, it should be noted that there is a small car park at the rear of the building.
2. Lack of disabled access: The same comment also mentions the absence of disabled access, which may make it difficult for customers with mobility challenges to enter or navigate the takeaway premises. This can be a significant drawback, as it excludes a certain portion of potential customers from accessing their services.
3. Long wait time: One reviewer mentioned experiencing a longer than expected wait time, specifically on Christmas Eve. While this could be due to an exceptional circumstance, such as high demand during a busy holiday period, it is still worth considering as a potential weakness.
4. Failed delivery: In one instance, a customer reported that their food never arrived after a significant delay and subsequent communication with the establishment. This can be extremely frustrating for customers and may result in a loss of trust and reluctance to order from Wong's Crispy Duck place in the future.
5. Inconsistent food quality: Another comment highlighted a bad experience with the food, describing burnt spicy chili beef, watery chicken curry, and rubbery chicken balls. This inconsistency in food quality can lead to dissatisfaction among customers and may discourage them from returning to the takeaway in the future.
In conclusion, Wong's Crispy Duck place has several strengths, including the quality of their food, friendly staff, prompt delivery, and good portion sizes. However, there are also notable weaknesses, such as limited parking, lack of disabled access, potential long wait times, failed deliveries, and inconsistent food quality. These weaknesses should be addressed in order to improve the overall customer experience and satisfaction at Wong's Crispy Duck place.
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