Victory Beauty Supply Info
Amenities
Service options
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In-store shopping
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Quick visit
Payments
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Debit cards
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NFC mobile payments
Best PlaceJuice Reviews
Great my favorite place to shop...
My friend Jennifer & I love buying our hair supply....
The husband and wife are so friendly
I’ll never go into this store again. Who ever the man is that works in there has horrible customer service skills. I couldn’t even shop in the store without being watched or followed. Why sell products for black people if you're going to follow them and watch over them when they’re trying to shop. I felt very uncomfortable.
Unprofessional, visited this establishment multiple occasions and experienced both an unprofessional and unwelcoming environment. They also close over 30 minutes before time located on a large sign outside of their store and on google.
Great selection of hair weave; reasonable prices; offers discounts for military and hair professionals; friendly owners with good customer service.
It was spacious but items were kind of hard to find. We were startled by the owner getting on the intercom loudly asking, "M'am can I help you?" But neither of us women in there knew who he was referring to as he kept repeating his request to help. Felt really weird and at that point I was ready to put my things back and leave. But since I needed what I had at the moment I finished up, paid, and left.
Very nice to shop and look for what you want
They are really nice, polite, and helpful. They make sure you find everything that you are looking for. Unlike some places they are actually open 7 days a week so there’s no need to wonder what days they are open. I also like how they value our safety enough to require us to wear a mask to enter.
Love this place, I buy all of my sheet masks and hair dye here. I stop by at least once a week and I'm never disappointed. Great selection of products and great prices.
Quick Facts About Victory Beauty Supply
Victory Beauty Supply is a beauty supply store that carries a wide selection of hair products, including hair weave, sheet masks, and hair dye. The store is known for its reasonable prices and friendly owners who provide good customer service. They also offer discounts for military personnel and hair professionals. Additionally, the store is open 7 days a week and enforces safety measures by requiring customers to wear masks.
One of the strengths of Victory Beauty Supply is its great selection of products. Customers appreciate the variety of hair weave, sheet masks, and hair dye available. This allows them to find exactly what they are looking for, making it a convenient one-stop shop for their beauty needs. Furthermore, the store offers reasonable prices, which is a significant advantage as it attracts customers who are looking for affordable options.
Another strength of Victory Beauty Supply is the friendliness of the owners. Customers frequently mention the warm and welcoming atmosphere created by the husband and wife team that runs the store. Their polite and helpful nature makes customers feel valued and ensures that they find everything they need. This friendly customer service is a key aspect that sets Victory Beauty Supply apart from other establishments.
Additionally, the store's commitment to safety is a strength. By requiring customers to wear masks, Victory Beauty Supply prioritizes the well-being of its customers and creates a safe shopping environment. This proactive approach to health and safety is commendable, especially during the current pandemic. Customers appreciate the store's consideration for their safety and are more likely to feel comfortable shopping there.
Despite these strengths, there are also some weaknesses associated with Victory Beauty Supply. One of the weaknesses mentioned in a customer comment is the difficulty in finding items. The store's spacious layout may contribute to this issue, as products may not be organized or labeled clearly. This can be frustrating for customers who are looking for a specific item and may lead them to consider shopping at other stores with more organized layouts.
Another weakness highlighted by a customer is the unprofessional and unwelcoming environment experienced on multiple occasions. This unfavorable experience can be a deterrent for customers who value excellent customer service. The specific instance of the owner getting on the intercom and repeatedly asking for assistance without clearly identifying the intended recipient of the request can make customers feel uncomfortable and unwelcome.
Furthermore, the negative comment regarding the man who works at the store highlights a potential issue with customer service skills. This negative experience can significantly impact a customer's perception of the store and deter them from returning. It is crucial for the store to address this issue promptly to ensure a positive and comfortable shopping experience for all customers.
Another weakness mentioned in a customer comment is the discrepancy in store hours. The customer noted that the store closed over 30 minutes before the posted closing time. This inconsistent adherence to operating hours can be frustrating for customers who rely on the posted hours to plan their visits. It is important for the store to effectively communicate any changes in operating hours to avoid inconveniencing customers.
In conclusion, Victory Beauty Supply has several strengths, including a great selection of products, reasonable prices, friendly owners, and a commitment to safety. However, there are also weaknesses such as difficulty finding items, unprofessional and unwelcoming environment, potential issues with customer service skills, and inconsistent store hours. By addressing these weaknesses, Victory Beauty Supply has the opportunity to enhance the overall shopping experience and attract and retain more satisfied customers.
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