Tom Peppers Info
Amenities
Service options
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Outdoor seating
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Dine-in
Health and safety
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Staff required to disinfect surfaces between visits
Highlights
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Bar games
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Great cocktails
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Live music
Accessibility
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Wheelchair-accessible entrance
Offerings
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Alcohol
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Beer
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Wine
Atmosphere
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Casual
Crowd
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Groups
Payments
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NFC mobile payments
Best PlaceJuice Reviews
Had a few drinks sat outside overlooks Clacton pier , it was really nicely done out & so clean . Prices reasonable. Staff were friendly & efficient too. You can also take your dogs & they bring fresh water. Good experience, would definitely go back
Average pub, watched 2 six nations rugby matches plus they had football on on other screens. Beer ok not sure if the serve food.
first of all let me give my backgrounds as an autistic person
i sometimes needs to come away from the action and spend some time in my own head
i do not understand social ques and attempt to mimic the people who im around to fit in when im not with others its easy for me to stand out in my posture
the security took the above symptoms of my condition to be signs of drunkenness
while i was taking a break from the dace floor away from my group security took me out of the building entirely i mentioned my group and that i was unable to call them due to my phone being dead (i often rely on groups when in unfamiliar places) unfortunately due to already being overwhelmed i was not able to protest any further
i do not deny having been drinking however i was not in a state that would be considered intrusive
ive attempted to complain about the issue however it seems to have fallen on deaf ears if you are on the spectrum i highly discourage going to this club
Great sports bar. Good beer ???? at sensible prices ????
Stopped here for a couple of drinks but had to sit outside as l had a dog with me.
Very busy and lively pub with all different age ranges
Very good pub had great Christmas morning here very friendly staff
Good food, cheap beer and great service
Went for a drink sit down chat friendly good vibes will go again
Quick Facts About Tom Peppers
Tom Peppers place has received a mix of positive and negative comments, which provide insight into its strengths and weaknesses. In this analysis, we will explore these comments to gain a comprehensive understanding.
Starting with the positive feedback, it is evident that Tom Peppers place excels in certain areas. One customer mentions that the venue is nicely done out and exceptionally clean. This showcases a commitment to maintaining a pleasant and hygienic environment for customers. Additionally, the reasonable prices are mentioned as a positive aspect, indicating that the establishment offers good value for money.
The friendly and efficient staff also receive commendation, which is crucial in creating a positive customer experience. A friendly and attentive staff can contribute significantly to the overall atmosphere and enjoyment of a pub. Furthermore, the fact that dogs are allowed in the establishment and provided with fresh water demonstrates a pet-friendly policy that caters to a wider customer base.
Moving on to the comment about the pub being an average sports bar, it is mentioned that they watched multiple rugby matches and had football on other screens. This suggests that Tom Peppers place provides a good selection of sporting events for fans to enjoy. However, it is unclear whether they serve food, which could be seen as a weakness as potential customers may be looking for a place that offers both entertainment and dining options.
One comment raises an important issue regarding the treatment of individuals with autism. The customer shares their difficulties in social settings and the misunderstanding that occurred, resulting in them being mistaken for being intoxicated. This particular incident highlights a weakness in staff training or awareness regarding invisible disabilities. It is crucial for establishments to train their staff to recognize and understand the needs of customers with various conditions to ensure all individuals feel included and comfortable.
Furthermore, the customer mentions that their complaint fell on deaf ears, indicating a lack of responsiveness to customer concerns. This weakens Tom Peppers place in terms of customer service and responsiveness, as a pub should strive to address any customer complaints or issues promptly and effectively.
Despite this, several customers still express positive experiences at Tom Peppers place. One customer mentions enjoying a lively atmosphere with a range of age groups, suggesting that the pub appeals to a diverse customer base. Another customer specifically highlights the good food, cheap beer, and great service they received. This positive feedback regarding the quality of food and service is another indicator of the strengths of the establishment.
In conclusion, Tom Peppers place has various strengths and weaknesses based on the comments provided. The cleanliness and reasonable prices, along with the friendly and efficient staff, are significant strengths. The pub's ability to cater to a diverse range of age groups and provide good food and service are also positive aspects. However, the incident involving the customer with autism reveals weaknesses in understanding and accommodation of individuals with disabilities. Additionally, the lack of responsiveness to customer complaints is another area that needs improvement. Overall, Tom Peppers place has the potential to be a great establishment, but there are areas where they can still make improvements to enhance the overall customer experience.
Place Pictures
Today
Opening Hours
| Monday | 09:00 AM - 12:00 AM |
|---|---|
| Tuesday | 09:00 AM - 12:00 AM |
| Wednesday | 09:00 AM - 12:00 AM |
| Thursday | 09:00 AM - 12:00 AM |
| Friday | 09:00 AM - 12:00 AM |
| Saturday | 09:00 AM - 12:00 AM |
| Sunday | 09:00 AM - 12:00 AM |
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