The Waterfront Info
Amenities
Service options
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Outdoor seating
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Dine-in
Health and safety
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Staff required to disinfect surfaces between visits
Highlights
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Great bar food
Accessibility
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Wheelchair-accessible entrance
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Wheelchair-accessible seating
Offerings
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Alcohol
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Beer
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Wine
Atmosphere
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Casual
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Cosy
Crowd
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Groups
Best PlaceJuice Reviews
Gerne wieder..
Lovely atmosphere on entering. Window seats looking out across the promenade and out to sea. Background music wasn't too loud, which meant you could speak and be heard without shouting. The decor was welcoming and clean. Plenty of beverage choice to suit all tastes. The staff were friendly and helpful. Food is ordered at the bar, reasonably priced and was served to the table in a timely fashion. I would recommend, and use the eatery again.
Yes this was certainly a very pleasant visit. The location is opposite the sea and if you are blessed with a sunny warm day as I experienced you will be in for a real treat. Inside is very well presented with extremely pleasant staff. I sat outside with a glass of wine and had an enjoyable hour. Do not miss a chance to visit The Waterfront - in addition Porthcawl has a lot to offer with a very lovely town which unlike some Welsh towns does not look as if the economic climate has made any real bad effect. I visit often and am never disappointed.
Very disappointing!! We are locals and often visit this place! We tried to book a table for Xmas Eve and were told that all tables fully booked but we could walk in on day and see if there is a table free. We did this and found a table free. When we asked for menu we were told only bookings for food no walks in! We asked to see Mary the owner and we were told she was unavailable but 5 minutes later she was in bar! No food was being served at all in hour we were there!!! No business sense or customer service ????
We had an occasion here with about 20 family members. There was a terrible smell of vomit near the bar which many of us noticed. I spoke to a lady there who said it was a wet carpet behind the bar they had removed! I would have rather smelled disinfectant.
This place used to be good but I feel its not what it used to be. The food was just ok.
We visited the Waterfront on Boxing day, it was warm and cosy with such lovely Christmas decorations, we had very nice coffee and it was a lovely atmosphere there. We will definitely return very soon.
Food was disgusting I paid 13.75 for lasagne and chips, the lasagne was all cheese and pasta, hardly any meet the chips were like two days old tasted horrible and looked horrible, garnish was a joke.
My mum had the brunch the sausage were like rubber her chips were the same as mine , my daughter had a burger of which the burger was like the rubber on my shoe won't be back
burger which w
Pub with a view ????. Great selection of food & drinks. Pleasant staff. Good atmosphere
Quick Facts About The Waterfront
The Waterfront place has several strengths based on the comments provided. First, the atmosphere is described as lovely, and the location opposite the sea offers a beautiful view. Additionally, the decor is welcoming and clean, creating a pleasant ambiance. The staff is also praised for being friendly and helpful, providing good customer service. The menu offers plenty of beverage choices to suit all tastes, and the food is reasonably priced. Service is prompt, with food being served in a timely fashion. Overall, the commenters recommend The Waterfront place and express their intention to visit again.
However, there are also some weaknesses mentioned in the comments. One commenter states that when they tried to book a table for Christmas Eve, they were told all tables were fully booked but later found a table free when they walked in. However, they were then informed that only bookings for food were being accepted and not walk-ins. This inconsistency in the booking process demonstrates a lack of clear communication and possibly poor organization.
Another weakness mentioned is a complaint about a terrible smell of vomit near the bar. Although a staff member explained that it was due to a wet carpet being removed, the commenter expresses a preference for smelling disinfectant instead. This complaint indicates a cleanliness issue that needs to be addressed.
In terms of the food, some commenters express disappointment. One commenter describes the lasagne as lacking in meat and being mostly cheese and pasta. They also criticize the chips for tasting and looking horrible. Another commenter mentions that the sausages in the brunch were rubbery, and the chips were equally bad. Additionally, a burger is described as being rubbery and unpleasant. These comments indicate that the quality of the food may be inconsistent and not up to par.
In summary, The Waterfront place has strengths such as a lovely atmosphere, a beautiful location, welcoming decor, friendly staff, and a good selection of beverages at reasonable prices. However, weaknesses include inconsistencies in the booking process, a cleanliness issue with a bad smell near the bar, and complaints about the quality of the food. These weaknesses should be addressed to improve the overall experience for customers.
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