The Cave Grill House & Shisha Lounge Info
Amenities
Service options
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Takeaway
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Dine-in
Health and safety
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Staff required to disinfect surfaces between visits
Accessibility
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
Offerings
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Coffee
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Halal food
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Small plates
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Vegetarian options
Dining options
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Dinner
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Dessert
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Seating
Amenities
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Good for kids
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High chairs
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Toilets
Atmosphere
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Casual
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Cosy
Crowd
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Family friendly
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Groups
Planning
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Accepts reservations
Payments
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Debit cards
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NFC mobile payments
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Credit cards
Best PlaceJuice Reviews
It looks like a lot of thought and work has gone into the decor during its recent renovation and the results are excellent. The staff were pleasant and attentive and the food arrived in good time and tasted great. No alcohol is served here but that didn't detract from the experience. We will be going back to try something else on their menu.
Great vibes! Kids loved it too. Would definitely come back, even better than the last time I visited. Thank you for the amazing service and friendly staff. Wish you all the success! Next time would like to try the Shisha without the kids!!! ????
Their platter was good and the naans
But otherwise its similar to Turkish restaurant.
We prefer a bit more punch in flavours but not the bad quality
Parking available right upfront
Clean and tidy toilets
Customer service could have been better- in terms of looking after customers
If you are after photo shoots- this will be one heck of a place for that.
They could improve the quality of the food - bit of flavours. Some foods were bit dry (especially the chicken wings)
Bravo! Food served passionately, the service was unbeatable. Taken in for a tour to our seats to take in the splendid decor and interior design. Seating was very niche, high standards up there with Dubai. Table service cannot be put into words, just phenomenal.
The steaks we had are the best in West Midlands! Every bite proves the skill put into it. The mojitos and nachos were brought first with perfect timing, on par with the Cheesecake factory. The overall experience was just pure quality and unique. I felt like a Prince. Many thanks ????????????????
Complimented with hot towels before a smooth cup of Latte to end the experience. I can not wait for a second round here. The food, the experience, the ambience is just one of a kind. Thanks to all the team, special thanks to the Chefs and the owner!!!
Came here to treat the wife as part of her birthday celebration after bring recommended by a friend and we both had a really good experience!
The food was really tasty. I ordered the kebabish with fries and my wife had lamb karahi with rice. The dishes were full of flavour and priced very good.
We also enjoyed the shisha experience. We tried the Irn Bru with lemon and mint flavour after Faze (staff) recommended and it was spot on after the nice meal.
The staff were really friendly and looked after us and made the experience a 10/10. When the staff found out it was my wife’s birthday they treated her to delicious waffle and it was bought out with bhangra dhol played by Faze. Thank you so much for the experience and we will be coming back soon!
I recently discovered grill house & shisha and absolutely loved it. Has such a lovely ambience and the deco inside is out of this world. The shisha was really nice & smooth and lasted a very long time. I also tried some of the food on the menu - the starter lamb chops, loaded fries and keema naan which was really good. Much better than i expected. Generous as well ????. The whole restaurant has a relaxed fine dining feel. Definitely going to be returning for more as i enjoyed myself too much. Also a big thank you to Naz and the team for being very accommodating and friendly
Visited this restaurant for the first time today. Place had a major makeover and you can tell money hasn't been spared, decor finished with authentic taste. We found food great and portions very generous. Friendly atmosphere would definitely be back here again for food. Swing for our little one for icing on the cake!
Very welcoming and friendly service. The restaurant decorations is of high standard. Food was decent and the pricing was slightly on high side but understandable due the nice atmosphere and service in the restaurant.
Quick Facts About The Cave Grill House & Shisha Lounge
The Cave Grill House & Shisha Lounge has several strengths based on the comments provided. First, the decor and recent renovation of the restaurant are highly praised. Customers mention that a lot of thought and work has gone into the design, resulting in excellent results. The atmosphere is described as relaxed fine dining, with a high standard of decoration.
Second, the staff receive positive feedback for being pleasant, attentive, and friendly. Customers appreciate the amazing service provided by the staff and feel welcomed and accommodated. The tour to the seats is mentioned as a unique and thoughtful gesture. Staff members are also commended for treating customers well, especially in special occasions such as birthdays.
Third, the food is highly regarded. Customers mention that the dishes are tasty and full of flavor. The platter, naans, kebabish, lamb karahi, and lamb chops are specifically highlighted as delicious options on the menu. The steaks are described as the best in the West Midlands, and every bite is said to showcase the skill put into them. The food is also priced reasonably, offering good value for money.
Fourth, the shisha experience is mentioned as enjoyable. Customers appreciate the smooth and long-lasting shisha, with the Irn Bru flavor being particularly recommended. The variety of flavors and the quality of the shisha are seen as positive aspects of the experience.
Fifth, the cleanliness of the restaurant, including the toilets, is noted as a positive attribute. Customers appreciate the attention to cleanliness and tidiness.
Sixth, the availability of parking is seen as a convenience for customers.
Seventh, the ability to capture great photos is highlighted. Customers mention that the restaurant is a great place for photo shoots, indicating that the ambiance and decor are visually appealing.
Despite these strengths, there are also some weaknesses mentioned in the comments. One customer suggests that the flavors could have more punch, indicating a desire for stronger and bolder flavors in the food. Another customer mentions that some foods, particularly the chicken wings, were a bit dry. The quality and flavors of the food are areas that could be improved according to these comments.
Customer service is also mentioned as an area for improvement. One comment suggests that the staff could do a better job of looking after customers. Although the majority of comments praise the friendliness and attentiveness of the staff, this particular comment implies that there may be some inconsistencies in the level of service provided.
In conclusion, The Cave Grill House & Shisha Lounge has several strengths, including its excellent decor, pleasant staff, timely and tasty food, enjoyable shisha experience, cleanliness, and parking availability. However, there are areas for improvement, such as enhancing the quality and flavors of the food and ensuring consistent and attentive customer service. Overall, the restaurant is well-regarded by customers and many express their intentions of returning to try more dishes from the menu.
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