The Bean And Vine

+44 7311 655550

5 Market Pl, Newark NG24 1DU United Kingdom of Great Britain and Northern Ireland

Open Today: -

The Bean And Vine Info

5 Market Pl, Newark NG24 1DU United Kingdom of Great Britain and Northern Ireland
+44 7311 655550
[email protected]
+44 7311 655550
+44 7311 655550

Best PlaceJuice Reviews

A great little cafe!! Not bad prices and absolutely wonderful food. The service was speedy and the presentation was on point. We will definitely be coming back.

I visited here for a coffee and a snack, ended up with a coffee and a Yorkshire Wrap. Sunday roast in a Yorkshire pudding. Delicious! A decent size as well. Excellent service and brought out very quickly. A super place for a lunchtime bite.

Good position in Newark market Square. Food ok. Simple menu with no healthy options for breakfast. Staff cleaning could be better as no staff wearing face masks and cleaning the tables was just done with a cloth and no sanitising spray. Multiple tables cleaned with the same cloth and not single use.

Great for a breakfast in Newark, cosy, friendly, great coffee, recommended

Good coffee.

Friendly staff.

Good outside space

I don't like to publicly make a complaint unless I have to but the establishment has not bothered to respond to my feedback given privately. On entering the cafe I was immediately told you weren't serving hot food, which whilst wasn't the best welcome, was at least informativeI Thereafter good customer service was generally lacking unfortunately. The main concern came when I realised my soya latte was curdled and I approached the staff to advise this. The complaint was handled poorly, not even a simple apology was offered. The comment, well "the milk has an 8 month expiry date" showed a lack of food knowledge and was irrelevant. The lack of proper response to my feedback made for quite an embarrassing experience and I would be disappointed with my staff's performance if they treated my customers concern as inadequately. I paid in full despite not being able to finish my coffee, as I wasn't offered an alternative. I hope that this is just a staff training issue and can be resolved so any future problems your customers experience can be handled better and appropriately. I am not asking for a refund, but a simple apology, would have been appreciated as I know that mistakes happen. It's how it's handled is the key. On a positive note, the cake was good.

Yummy coffee, warm and friendly.

It was a great food and drink I will come back again soon from NOEL SMALLEY

Today