Sunny Day People Hair Salon

+1 858-560-9777

4688 Convoy St # 108, San Diego, CA 92111 United States of America

Open Today: -

Sunny Day People Hair Salon Info

4688 Convoy St # 108, San Diego, CA 92111 United States of America
+1 858-560-9777
[email protected]
+1 858-560-9777
+1 858-560-9777

Best PlaceJuice Reviews

I have considered bleaching my hair but I was afraid of doing it since I have an extremely sensitive scalp.

Today I just wanted to give it a shot and bleached my hair with Katie, and it was one of my best hair salon experiences.

She put extra effort into taking care of my sensitive scalp and preventing the hair from getting damaged.

The hair color looks way fancier than I expected, and I highly recommend her when u visit this salon.

OPEN Reviews ()

Amenities

Accessibility

Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom

Amenities

Restroom

Planning

Appointment required
Appointments recommended

Quick Facts About Sunny Day People Hair Salon

Strengths:

1) Excellent customer service: Many customers mentioned that the staff at Sunny Day Hair Salon were friendly and helpful. They were accommodating and made sure to address specific concerns, such as sensitivity or fragility of the scalp and hair. This level of care and attention to detail contributes to a positive customer experience.

2) Skilled and experienced stylists: Numerous comments praised the stylists at Sunny Day Hair Salon for their skill and expertise. They were commended for their ability to style hair, provide highlights, and perform treatments like bleaching and perms. Consistency and excellent performance were noted, indicating that customers can trust the stylists to deliver satisfactory results.

3) Good hair color results: Customers were pleasantly surprised by the outcome of their hair color treatments. They mentioned that the results were better than expected and that their hair looked fancy. This suggests that the salon has the capability to achieve desired hair color looks.

4) Referrals and recommendations: Several reviewers expressed their intention to refer Sunny Day Hair Salon to others. This demonstrates a positive word-of-mouth reputation, indicating that the salon has satisfied customers who are inclined to recommend their services to friends and family.

Weaknesses:

1) Inconsistent service quality: One customer had a negative experience with a new stylist who seemed inexperienced. They mentioned issues with hair washing techniques and the use of heat on wet hair without heat-resistant spray. This inconsistency in service quality can be a concern, as it may affect the overall customer satisfaction and reputation of the salon.

2) Lack of accountability: Another reviewer had a traumatic experience with a stylist who turned their hair orange and made them feel responsible for the mistake. The customer expressed disappointment with the stylist's lack of concern and their assumption that the customer wanted free work. This lack of accountability and professionalism can be detrimental to the salon's reputation and customer loyalty.

3) Unsatisfactory hair color result: A customer mentioned that they left the salon with burgundy hair instead of the requested full blonde highlight. Despite expressing their concerns, the stylist did not address them, leaving the customer dissatisfied and disappointed. This indicates a discrepancy between the customer's expectations and the final result, highlighting a potential weakness in color application skills.

4) Negative impact on hair and potential cost for repairs: One reviewer had such a negative experience with a stylist named Abee that they stated they would have to pay another salon a significant amount of money to fix their hair. This suggests that the lack of skill and poor color application resulted in significant damage to the customer's hair, leading to additional expenses for the customer.

In conclusion, Sunny Day Hair Salon has strengths in excellent customer service, skilled and experienced stylists, good hair color results, and positive referrals. However, weaknesses in inconsistent service quality, lack of accountability, unsatisfactory hair color results, and potential negative effects on hair and cost for repairs highlight areas that the salon should address to maintain and improve customer satisfaction.