Spa Nails Info
- 710 Foote Ave, Jamestown, NY 14701 United States of America
- +1 716-665-2725
- [email protected]
- +1 716-665-2725
- +1 716-665-2725
Best PlaceJuice Reviews
The wait is worth it! I had to wait about 25 minutes for my nails to get started but they truly take their time and make the waiting worth it! Very detailed and well done
Amenities
Health & safety
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Appointment required
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Quick Facts About Spa Nails
Spa Nails appears to have several strengths based on the comments provided. One of the strengths is that they take their time and provide detailed and well-done nail work. This is evident in the comment that says, "The wait is worth it!... Very detailed and well done." Their attention to detail and quality of work are valued by customers.
Another strength is the ability to fit customers in without a long wait time. The comment, "Did a fantastic job they fit me right in..." indicates that Spa Nails is able to provide efficient service and accommodate customers without making them wait for a long time. This is an important strength as waiting for a nail appointment can be a deterrent for some customers.
Additionally, Spa Nails is praised for the friendly and talkative demeanor of their employees. The comment states, "The girl who did it was really friendly very talkative and very nice..." This indicates that the staff at Spa Nails creates a comfortable and enjoyable atmosphere for customers by engaging in friendly conversation. This can enhance the overall experience for customers and make them feel more satisfied with their visit.
The ability to replicate a design accurately is another strength mentioned in one of the comments. The customer states, "I brought a picture in and she was able to duplicate it to a tee." This showcases the skill and talent of the nail technicians at Spa Nails in recreating designs requested by customers. This attention to detail and ability to meet customer expectations can contribute to customer satisfaction.
In terms of weaknesses, one comment mentions a high price that came as a surprise to the customer. The comment explains, "The price was a little high because I wasn't expecting it." This indicates that Spa Nails may have higher prices compared to other nail places, which can be a deterrent for some customers.
Another weakness mentioned is the experience of inconsistent quality. The customer states, "One time they were blotchy and needed to be redone... Another time they were really thick and looked really bad." This suggests that the quality of the nail work may vary depending on the technician and can result in less satisfactory experiences for customers.
One comment also highlights an issue with appointment scheduling. The customer states, "We called to make an appointment at 6:00... and we were not starting until 6:45/7 pm." This indicates that there may be a problem with punctuality or organization in terms of honoring appointment times. This can be frustrating for customers who have planned their schedules around their appointments.
Furthermore, one comment mentions that the gel nails chipped off after only two days. The customer states, "Not only did the gel all chip off after only two days but she was a little rude and unresponsive..." This suggests that there may be inconsistencies in the durability of the nail work and that some of the staff may not provide satisfactory customer service.
Lastly, one comment mentions that the nails do not last long and tend to snap off within two weeks. This indicates a weakness in the longevity of the nail work, which may be disappointing for customers who expect their nails to last for a longer period of time.
In conclusion, Spa Nails has strengths such as detailed and well-done nail work, the ability to fit customers in without a long wait time, friendly and talkative staff, and the ability to replicate designs accurately. However, there are weaknesses in terms of higher prices, inconsistent quality, issues with appointment scheduling, durability of the nail work, and customer service. It is important for Spa Nails to address these weaknesses in order to enhance overall customer satisfaction and retention.
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Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | Closed |
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