Sarah Nails and Spa Info
- 10315 W Broad St, Glen Allen, VA 23060 United States of America
- +1 804-270-2345
- [email protected]
- +1 804-270-2345
- +1 804-270-2345
Best PlaceJuice Reviews
First time getting my nails done (white and red) and Sarah did an amazing job! Took about 2 hours and she was extremely patient as I continued to not relax but try to learn the process. I have received SO MANY compliments. Will def make her my regular.
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Quick Facts About Sarah Nails and Spa
Sarah Nails and Spa has received a mix of positive and negative comments regarding their services, which provide insight into the strengths and weaknesses of the establishment. By analyzing these comments, we can gain a comprehensive understanding of the salon's performance and customer satisfaction.
One of the strengths of Sarah Nails and Spa is the high level of customer service they provide. Many customers have praised the salon for the professionalism and friendliness of their staff. They have been described as fast, knowledgeable, and patient, indicating that they are well-trained and efficient in their work. The positive atmosphere and cleanliness of the salon also contribute to the overall positive customer experience. Customers appreciate the attention to detail in cleanliness and the extra measures taken to ensure a COVID-19 friendly environment.
Another strength mentioned in the comments is the quality of the products used by the salon. Several customers have praised the salon for using high-quality products, which contribute to the longevity and appeal of the nail services. This attention to using quality products sets Sarah Nails and Spa apart from other salons and gives customers confidence in the services they are receiving.
Additionally, the salon's expertise in creating beautiful designs and colors has been highlighted in the comments. Customers appreciate the time and care taken by the staff to ensure they are satisfied with the final result. The salon is known for its fabulous designs and colors, which adds an extra touch of luxury and creativity to the overall experience.
Despite these strengths, there are some weaknesses that have been mentioned in the comments. One recurring issue is the issue of nails breaking. Multiple customers have reported instances of broken nails, and in some cases, the nails were not placed correctly, resulting in injury. These incidents indicate a lack of attention to detail and skill in the application process. One customer even had to undergo surgery as a result of a poorly placed nail. This raises concerns about the competency and training of some staff members at Sarah Nails and Spa.
Another weakness mentioned is the inconsistency in the quality of the services. Some customers have reported issues with the paint being messy or not lasting long after leaving the salon. This inconsistency in quality may be attributed to different technicians having different levels of expertise or attention to detail.
Another concern raised by a dissatisfied customer is the unethical behavior of the staff. This customer reported an incident where the technician was unable to perform a simple dip nail service but still charged for it. This raises questions about the integrity and customer service practices of the salon.
Lastly, a few customers have mentioned that the salon can be pricey. While some customers feel that the quality justifies the cost, others may find the prices too expensive for the services provided.
In conclusion, Sarah Nails and Spa demonstrates strengths in customer service, high-quality products, and fabulous designs. However, weaknesses in nail durability, inconsistent quality, unethical behavior, and potentially high prices raise concerns about the overall experience and satisfaction of customers. It is important for the salon to address these weaknesses and ensure that all staff members are properly trained, consistent in their services, and provide ethical and transparent customer service.
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Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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