Ruby Chinese & Thai Info
Amenities
Service options
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Delivery
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Takeaway
Accessibility
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Wheelchair-accessible entrance
Offerings
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Late-night food
Dining options
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Dinner
Atmosphere
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Casual
Crowd
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Groups
Payments
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Cash only
Best PlaceJuice Reviews
Friendly staff! Amazing food, quick delivery! The curry is gorgeous and my boyfriend loves the sweet and sour. Our place of choice for Chinese takeaway
The chicken was slimy. The beef was in massive chunks and not as cooked as should be in the middle. The Currys was well off the pace of all over Chinese takeaways in barrow.
I have to say, I've heard good things but i was disappointed.
Usually get Shredded crispy beef with chilli and egg fried rice which i always enjoy but today I decided to try a Salt & Pepper pizzabox for £8.90. You get salt and pepper.... chips, chicken wings, chicken balls, shredded chicken, shredded beef, and spare ribs. Amazing value for £8.90 as the box comes so full that they tape it closed!! To start with I was enjoying it, however I quickly found I'd had enough of the salt. This was just my personal taste, but for somebody who likes salt and pepper it's ideal.
Will probably try the plain pizzabox next time as this comes with a sauce. Good quality, freshly cooked, amazing value, perfect for sharing but just not to my taste this time.
Had a few things off the menu and been great. Not stodgy and really tasty
Food is always hot, and freshly cooked. Staff are friendly and polite never had a bad meal. Won't order anywhere else x
Loved the food here, noodles and salt and pepper chicken is very tasty!! The curry isn't very spicy but lots of flavour, salt and pepper chips are pretty good too. Favourite Chinese for salt and pepper and noodles!!
Amazing food and always on time. We order from here regularly and have never had a bad meal. Staff very friendly, would recommend this place to anyone.
Just got home with my takeaway and there is not 1 not 2 or 3 but 4 hairs in my meal. Chips were old chips that had been refried 100%. Absolutely disgusting place. If i could post the pics i have i would do. Food hygiene will be informed tomorrow
Quick Facts About Ruby Chinese & Thai
Ruby Chinese & Thai place receives a range of positive and negative comments, providing insight into both the strengths and weaknesses of the restaurant. This analysis will explore these comments in detail, discussing the strengths of Ruby Chinese & Thai place, such as friendly staff, amazing food, quick delivery, and being the go-to place for Chinese takeaway. Additionally, weaknesses such as inconsistency in food quality, not meeting expectations, excessive saltiness, and issues with food hygiene will be examined.
Starting with the strengths, one recurring theme in the comments is the friendliness of the staff. Customers appreciate the warm and polite nature of the staff, creating a welcoming atmosphere. This positive interaction can enhance the overall dining experience and build customer loyalty.
Another strength mentioned in the comments is the amazing food. Several customers express their satisfaction with the food's taste and quality. The fact that it is freshly cooked is also highlighted as a positive aspect. These attributes contribute to a positive dining experience and encourage repeat visits.
Quick delivery is another strength mentioned by a customer. Timely delivery can significantly impact customer satisfaction, as receiving food promptly allows customers to enjoy their meals while they are still hot. This can help Ruby Chinese & Thai place stand out from its competitors and attract more customers who value efficiency.
The curry receives special praise in one comment, with the customer describing it as "gorgeous." Additionally, the sweet and sour dish is commended as being loved by the customer's boyfriend. Positive feedback on specific dishes can indicate that Ruby Chinese & Thai place has a strong menu with delectable options.
Being the customers' "place of choice for Chinese takeaway" is another strength highlighted in one comment. Establishing itself as a go-to destination for Chinese takeaway implies that Ruby Chinese & Thai place has built a positive reputation and satisfied a loyal customer base. This loyalty can help generate consistent business and positive word-of-mouth recommendations.
However, several weaknesses are also mentioned in the comments. One customer complains about the sliminess of the chicken and the undercooked beef, which indicates inconsistency in food quality. Another customer expresses disappointment in the overall curry, stating that it falls short compared to other Chinese takeaways in the area. These comments suggest that Ruby Chinese & Thai place might face challenges in maintaining consistent quality across all its dishes.
A customer's remark about excessive saltiness in the Salt & Pepper pizzabox highlights a specific weakness. Although some customers may enjoy the salt and pepper flavor, this particular customer found it overwhelming. It is essential for restaurants to strike a balance in their seasoning to cater to various taste preferences.
Food hygiene issues are also raised in one comment, with the customer discovering four hairs in their takeaway meal. This finding is both unappetizing and unsanitary, reflecting poorly on Ruby Chinese & Thai place's cleanliness and attention to detail. Such incidents can severely damage a restaurant's reputation and deter potential customers.
In conclusion, Ruby Chinese & Thai place has several strengths, including friendly staff, amazing food, quick delivery, and being the customers' go-to place for Chinese takeaway. These strengths contribute to customer satisfaction and loyalty. However, weaknesses such as inconsistency in food quality, not meeting expectations, excessive saltiness, and issues with food hygiene are also apparent. Addressing these weaknesses is crucial for Ruby Chinese & Thai place to maintain and improve its reputation, ensuring a positive dining experience for all customers.
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