Regal Nails

+1 704-748-9115

306 N Generals Blvd, Lincolnton, NC 28092 United States of America

Open Today: Closed

Regal Nails Info

306 N Generals Blvd, Lincolnton, NC 28092 United States of America
+1 704-748-9115
[email protected]
+1 704-748-9115
+1 704-748-9115

Best PlaceJuice Reviews

Okay so at about 3pm today

I sent my daughter into Walmart by herself to get her nails done while I stayed in the truck and returned a few company calls.

My 16yr old daughter got back to the car Very Unhappy, and frankly I'm upset too with the poor workmanship and quality.

Not what is advertised in the pictures online.

Time in was 3:51, time out 4:26.

Angel even told me how good the customer's nails looked that got up right before her!

What is It? Because it's a teenage girl by herself you wanna cheapen up on the quality?!

I bet if I, her Father, would have been there it wouldn't have happened

I Know it wouldn't have, I'd have called it out on the spot!

Very upset, poor quality, Not worth the $53 that I paid, could have gotten a kid to follow instructions better and put a little effort into it!

The hand drawn picture is the rough draft of what my daughter actually handed the lady and described what she wanted.

The other pictures are what she received.

Not happy

OPEN Reviews ()

Amenities

Accessibility

Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom

Amenities

Restroom

Quick Facts About Regal Nails

Regal Nails, located inside Walmart, seems to have both strengths and weaknesses based on the comments provided. In order to analyze the strengths and weaknesses of the place, we will first summarize the comments made by customers.

One customer expressed dissatisfaction with the quality of the nail service they received for their daughter. They felt that the workmanship and quality were poor and not reflective of what was advertised online. They are upset and believe that the quality may have been compromised because their daughter was a teenage girl by herself. Another commenter shared a similar sentiment, stating that they received ugly and crooked nails, and were cut multiple times by the nail technician. They vowed to never return to the place due to the lack of friendliness from the staff.

Conversely, another customer stated that they always get their nails done at Regal Nails and specifically request a nail technician named Michelle, who they believe is the best. They shared a picture of their nails that Michelle had done, stating that they were beautiful. Another customer used to come to the salon frequently and had positive experiences until Michelle left. They noted that after her departure, the quality of the service declined significantly, with nails lifting and popping off just four days after getting them done. They also mentioned a lack of customer satisfaction and feeling ignored by the staff when they raised concerns.

Another customer recounted a negative experience where their nails were not properly done. They claimed that their nails were bumpy, crooked, and not fully painted, with the nail polish peeling off just a few days after getting them done. They were particularly upset because they had gotten the nails done for their upcoming wedding. The commenter highlighted the poor service received and felt that their $50 had been wasted.

Lastly, a customer criticized the nail center for its bad work and alleged they have a habit of speaking in their Chinese language and criticizing clients. They also mentioned a rude Chinese girl who spoke loudly when she didn't understand certain things. Another customer shared a negative experience of being burned multiple times and made to bleed during the nail service. They described the drill bits as dirty and expressed their intent to report the salon to the state board.

Based on these comments, we can identify several strengths and weaknesses of Regal Nails Place:

Strengths:

1. Loyalty: One customer expressed loyalty towards a specific nail technician named Michelle. This suggests that the salon has staff members who are capable of building a loyal customer base. 2. Positive Experiences: Another customer commented on their positive experiences at the salon in the past. This indicates that in the past, Regal Nails had the capability to provide satisfactory services. 3. Convenience: The salon is located inside a Walmart store, making it easily accessible for customers who are already shopping there.

Weaknesses:

1. Inconsistency in quality: Several customers have complained about poor workmanship, crooked nails, and nails lifting or popping off within a few days. This inconsistency in quality is a major weakness. 2. Lack of customer satisfaction: Multiple customers have expressed dissatisfaction with the salon's response to their concerns. They claim that the staff did not address their issues properly or were dismissive. 3. Poor customer service: Customers have mentioned instances of rude behavior from the staff, including speaking negatively in their native language and criticizing clients openly. 4. Injuries and unhygienic practices: Customers have reported being cut multiple times with dirty drill bits and being made to bleed during the service. This raises concerns about the salon's adherence to proper sanitation practices.

In conclusion, while Regal Nails Place at Walmart may have some loyal customers and convenience due to its location, there are significant weaknesses that need to be addressed. The inconsistency in quality, lack of customer satisfaction, poor customer service, and reported injuries and unhygienic practices are areas that require improvement. It is important for Regal Nails to address these weaknesses in order to maintain its reputation and retain its customer base.