Pure Nail Salon Info
- 927 Fulton St, Brooklyn, NY 11238 United States of America
- +1 718-638-6394
- [email protected]
- +1 718-638-6394
- +1 718-638-6394
Best PlaceJuice Reviews
Pure Nail is the best and always provides the best experience!
Jessie the owner is so sweet along with all of the technicians. They are so kind, gentle and welcoming every time I visit which is about every 5 weeks.
I highly recommend checking them out. You will not be disappointed with their talent and their prices.
Amenities
Quick Facts About Pure Nail Salon
Strengths:
1. Excellent customer service: The staff at Pure Nail Salon is described as kind, gentle, welcoming, and sweet. Customers appreciate the friendly and warm atmosphere that the owner, Jessie, creates.
2. Quality work: Many customers praise the salon for the outstanding quality of service they provide. The technicians are described as professional, skilled, and talented. They are knowledgeable and up-to-date with the latest trends in design and technique.
3. Cleanliness and hygiene: Pure Nail Salon takes the necessary precautions to ensure the safety and hygiene of their customers. They have implemented strict sterilization techniques, with each customer receiving a new packet of tools. This is particularly important during the current pandemic, distinguishing them from other salons who may not adhere to such high standards.
4. Convenient walk-in policy: Customers appreciate the flexibility of being able to walk into the salon without needing an appointment. This allows for spontaneity and convenience, and reduces the need for advance planning.
5. Reasonable prices: Customers find the prices at Pure Nail Salon to be reasonable, especially considering the high quality of service provided. This makes it accessible to a wide range of customers.
Weaknesses:
1. Inconsistency in service: Some customers have had negative experiences with their services. Complaints include issues with gel application, chipping within a short time, and mistakes in design. These inconsistencies can lead to dissatisfaction and a lack of trust in the salon.
2. Lack of communication regarding limitations: There have been instances where customers requested specific designs or services, only to be disappointed with the salon's inability to meet their expectations. It is important for the salon to communicate its limitations and specialties to avoid misleading or disappointing customers.
3. Payment method limitations: Pure Nail Salon only accepts cash payments, which can be inconvenient for customers who prefer other payment methods such as credit or debit cards. This limitation may deter potential customers or cause inconvenience for those who forget to bring cash.
4. Overcrowding and long wait times: Some customers have experienced overcrowding and long wait times at the salon, especially during peak hours. This can lead to frustration and dissatisfaction, as customers may not have the time or patience to wait for an extended period.
5. Lack of resolution for customer complaints: There have been instances where customers have expressed concern or dissatisfaction with their services, but the salon did not provide a satisfactory resolution. This lack of responsiveness can leave customers feeling unheard and discourage them from returning in the future.
In conclusion, Pure Nail Salon has several strengths including excellent customer service, quality work, cleanliness, convenient walk-in policy, and reasonable prices. However, there are also weaknesses such as inconsistencies in service, lack of communication regarding limitations, payment method limitations, overcrowding, long wait times, and a lack of resolution for customer complaints. Addressing these weaknesses and focusing on maintaining the strengths can help Pure Nail Salon improve its overall customer experience.
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Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 10:00 AM - 06:00 PM |
| Wednesday | 10:00 AM - 06:00 PM |
| Thursday | 10:00 AM - 06:00 PM |
| Friday | 10:00 AM - 06:00 PM |
| Saturday | 10:00 AM - 06:00 PM |
| Sunday | 10:30 AM - 05:30 PM |
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