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Pro Q Nails

+1 210-688-7877
9910 TX-1604 Loop, San Antonio, TX 78254 United States of America
Open Today: 10:00 AM - 07:30 PM

Best PlaceJuice Reviews

My sister and I came here to get a manicure and pedicure for our father’s funeral, we got there at 10:15 and left at 1:07. The dip on my finger nails is lumpy and the top coat is peeling off. I have never had this happen at any other salon. The shellac on my toe nails is lumpy as well. The lady didn’t want to put a tip on my toenail but she finally agreed, my toenail was split in half and I didn’t want it to lift up. The tip came off 2 days later anyways. She cut the skin around my finger nails and toe nails and I have several scabs from the rotating filer. I am so upset that I wasted $126, I just want to cry!
OPEN Reviews (30)

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Quick Facts About Pro Q Nails

Pro Q Nails has received a mix of positive and negative comments from customers. These comments allow us to analyze the strengths and weaknesses of the salon.
Starting with the strengths, it is evident that Pro Q Nails has a friendly and attentive staff. The customer who had a positive experience mentioned that everyone was nice and did a fantastic job with their nails. This highlights the salon's ability to provide excellent customer service and create a welcoming atmosphere for clients. Additionally, another customer appreciated the high attention to detail and skill of the nail technician, Chong. This shows that Pro Q Nails has talented and skilled technicians who can meet the specific requests and preferences of their clients.
Convenience and location are also mentioned as strengths for the salon. One customer mentioned choosing the salon based on these factors, indicating that Pro Q Nails is situated in a convenient location for potential customers. This is a beneficial aspect as it can attract more customers and make it easier for them to access the salon.
Another strength mentioned is the size and busyness of the salon. This implies that Pro Q Nails is popular and often crowded with clients. The busyness of the salon can be seen as a positive aspect as it suggests that the salon is well-regarded and trusted by customers. This can build credibility and attract more clients.
Moving on to the weaknesses, one of the most prominent issues mentioned in the comments is the quality of the nail services provided. Several customers complained about their nails being lumpy, peeling, crooked, or poorly shaped. These concerns highlight a lack of attention to detail and skill in the nail technicians. Quality is a crucial aspect for any salon, and Pro Q Nails seems to have fallen short in this aspect in some cases.
Customer service is another weakness mentioned by negative reviews. One customer complained that a nail technician was rushed, rude, and aggressive during their service. This indicates a lack of professionalism and can lead to an unpleasant experience for clients. Additionally, another customer mentioned that the nail technician did not listen to their requests and proceeded to do things their own way. This shows a lack of communication and a disregard for customer preferences, which can leave clients dissatisfied.
Sanitation and cleanliness issues were also raised as weaknesses. One customer mentioned that the salon lacked friendly customer service and was dirty. They observed that the equipment was not properly cleaned between clients, and the lack of proper sanitation practices raises concerns about hygiene and potential health risks. This is a significant weakness as cleanliness and hygiene are crucial in maintaining a reputable salon.
To summarize, the strengths of Pro Q Nails include friendly and attentive staff, convenience of location, talented technicians, and popularity among clients. On the other hand, the weaknesses include issues with the quality of nail services, inconsistent customer service, and cleanliness concerns. These weaknesses need to be addressed in order for Pro Q Nails to improve its reputation and provide a more satisfactory experience for its customers.


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Today

Opening Hours

Monday 10:00 AM - 07:30 PM
Tuesday 10:00 AM - 07:30 PM
Wednesday 10:00 AM - 07:30 PM
Thursday 10:00 AM - 07:30 PM
Friday 10:00 AM - 07:30 PM
Saturday 10:00 AM - 07:30 PM
Sunday 02:00 AM - 06:00 PM

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