Nene Payton Kutz & Dreads 10/29 BARBERSHOP Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Best PlaceJuice Reviews
Overdue review but needs to be said.
Came here a few years ago on my way back from Geogia. I was looking to get a retwist before heading home in Portsmouth and figured I'd handle it while i was on this side.
I booked a retwist online with one of the Locticians and confirmed that all was good before I got there.
When I got there and confirmed my booking, the woman acted like I was inconvenient because apparently she had something to do and wanted to leave early. She took me anyway but got very loud and vocal about my locs not being pre washed and popped, which I have NEVER had a problem with prior to this spot.. She then tried to pawn me off on who I believe was her daughter and half washed my hair before complaining about having to do so in such an unprofessional manner that all eyes were on me. This spot was busy and I was mortified, sitting in a chair with half washed and roughly popped locs. I had never had that sort of reception before anywhere else and was too embarrassed to react. No one said anything in my defense. I looked around and couldn't find one empathetic face amonst the staff.
A loctician named Nita eventually stepped up and took over, giving me a very beautiful retwist but I never forgot the level of disrespect and humiliation I endured that day and don't think I could ever go back.
Love the attention to detail everyone gave to everything they did. The guys got great cuts and one got box braids and loves them. One of our kids is interested in barbering and one of the barbers was really cool in explaining everything he was doing while giving our other boy a cut. He also spent time talking about how to get started in the business, and answered his questions etc. The world needs more awesome people like the ones who work here❤️
We used to come here when Box and Wally were in the shop. They were always respectful and straight to the business. Me and my 3 sons came in on September 28 so that my boys could all get haircuts before we traveled to Italy. As soon as we entered the shop their was a barber talking to a client about his barber being late. As he continues to sit their using explicit language about this other barber, we sit and wait for the conversation to be over so I can get my children haircuts. They had 2 barbers a locticion and a stylist sitting in the back. One barber finished a fade and edge up before the other barber could finish my oldest son's haircut. It was a lot of foul language and smack talking than it was cutting hair. If the rules say no foul language I expect it to be no foul language. The haircuts were okay.
They were all so professional and it was a warm welcoming once we entered the shop. Ms.Asia did my sons braids and mines and Mr. Dre did sons haircut they have such beautiful patient with kids it’s amazing I love it and will be continuing to get my sons hair done and mine!!!!! If I could rate it 100 ???? I would
They squeezed me in for braids and let me tell you... this was not your typical Virginia Barbor/salon. The workers were clean, on time, professional, AND LICENSED. So many horror stories with other shops overcharging for simple services, asking me to wash and blow out my own hair, showing up late, wishy washy with hours, heat damage, rude. Smdh. But you won't experience that at NENE's. This was my first time and I am definetly impressed with my experience. My braids came out neat and EXACTLY the size and HOW I ASKED. Will definitely be back. I understand why they stay so packed. ????
My regular Loctician was not available and it was time to get my Locs shampooed, conditioned and retwisted. I was recommended to see NeNe. She recommended her daughter since she was booked. She gave me a great shampoo and she did a great job retwisting my hair and putting in hair jewelry!
They accept walk-ins too! It was my first time meeting NeNe and her daughter. Great people and can do some hair! I watched the stylists and the barbers… all of them took pride in doing what they do! So happy to know them. Who accepts walk ins for all types of hairstyles? …Kutz & Dreads and 1029 Barbershop! Don’t forget to ask for NeNe!???????? Located on Mallory Street in the shopping center next to Food Lion in Phoebus.
Went here to have my locs started.
Paid $25 for a consultation and $250 for installation.
At first I thought they were done properly. The atmosphere was great and the people nice.
However, by the second day when I got a closer look I noticed how uneven the parts were and how much product was used. They looked rushed and not carefully done. I even texted the lady that started them.
In the end I ended up going somewhere else to get them fixed and done properly.
It took the new loctician 3 washes to remove the product from my hair after having to comb them out. To top it off the jewelry that was put in my hair turned my hair green because of the product used. Definitely not a happy camper.
Definitely will not go back or recommend.
Angel did a great job on me and my husband's dreads!
Quick Facts About Nene Payton Kutz & Dreads 10/29 BARBERSHOP
Based on the comments provided, there are several strengths and weaknesses of Nene Payton Kutz & Dreads 10/29 BARBERSHOP.
Strengths:
1. Attention to detail: Many customers praised the barbers and locticians for their attention to detail and the quality of their work.
2. Professionalism: Customers noted that the staff at the barbershop were professional, clean, and licensed. They valued the fact that they did not encounter issues such as overcharging, late appointments, or rude behavior.
3. Knowledge and expertise: Customers appreciated the knowledge and expertise of the barbers and stylists. They were impressed by the conversations they had with the staff members, who provided advice and answered their questions about barbering and hairstyling.
4. Warm and welcoming atmosphere: Several customers mentioned feeling welcomed and comfortable upon entering the barbershop. They appreciated the friendly and positive environment.
5. Walk-in availability: Customers were pleased that the barbershop accepted walk-ins for various hairstyles. This allowed them to receive services without having to make an appointment in advance.
Weaknesses:
1. Unprofessional behavior: One customer mentioned that they experienced unprofessional behavior from a loctician who acted inconvenience and complained about the state of their hair. This made them feel embarrassed and uncomfortable during their visit.
2. Inconsistent service: Another customer noted that their experience was inconsistent, with one barber finishing a haircut before the other could finish their son's haircut. They observed a lot of foul language and smack talking among the staff members, which did not align with their expectations of professionalism.
3. Poor service quality: One customer expressed dissatisfaction with the service they received. They had their locs started but noticed issues with uneven parts and excessive use of product. They had to go elsewhere to get their locs fixed, which resulted in extra costs and damage to their hair.
4. Lack of empathy or defense from staff: The customer who experienced unprofessional behavior stated that they did not receive any empathy or defense from the staff members. This lack of support during a negative experience left a lasting negative impression.
Based on these comments, it is evident that Nene Payton Kutz & Dreads 10/29 BARBERSHOP has several strengths, such as attention to detail, professionalism, knowledge, and a warm atmosphere. However, there are also weaknesses, including instances of unprofessional behavior, inconsistent service quality, and a lack of empathy or defense from the staff.
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Opening Hours
| Monday | 11:00 AM - 07:00 PM |
|---|---|
| Tuesday | 11:00 AM - 07:00 PM |
| Wednesday | 11:00 AM - 07:00 PM |
| Thursday | 11:00 AM - 07:00 PM |
| Friday | 11:00 AM - 07:00 PM |
| Saturday | 11:00 AM - 07:00 PM |
| Sunday | 11:00 AM - 07:00 PM |
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