Nails Deluxe Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Restroom
Best PlaceJuice Reviews
My husband and I stopped here as part of my birthday celebration weekend. We are from out of town and found the option for walk ins very convenient. Both of us enjoyed our pedicures immensely and extra care was taken with me as a birthday bonus. I cannot recommend this location enough. A fast, friendly, quality business!
Went as soon as doors opened and was seated for a pedi. Feet soaked in water for over an hour before the pedi actually began. What a waste of time. Zero nail clipping or cuticle trimming and honestly thank god since I could see all the tools in a bin on the cart without an autoclave bag, likely used from client to client. Cheese grater thing used for callus removal was shaken into my dirty foot water to remove skin and thrown back onto the cart for future use. EXTREMELY unsanitary on the most fundamental level. Then to top everything, the polish job wasn’t even good and my 8yo niece could’ve done a better job (polish lumpy and uneven and all over my surrounding skin). This dude didn’t even try. 100% would never go back or recommend this place. Drive the 30min into Nashville and avoid getting a fungal infection.
I took my kids to get their toes painted and to get myself a pedicure and a full set. They gave my kids gel polishes on their toes without asking fine pricier ok. We went home they did no playing fell asleep and woke up and half the polishes on my oldest was gone. Then today my other 2 daughter showering hers comes off. How does gel polish just come off like that?? It doesn’t if it was done right. Complete waste of $60 for polish not even last a day. Spent a total of 2.5hrs there most of the time waiting though we were one of the first people through the door. Then my pedicure wasn’t done correctly either. I would not recommend this place and we will definitely never be going back there again.
Went to get my gel manicure removed to get a regular manicure. The nail tech was rude when I said my nails were looking rough once they were done so I paid and left. Won’t be returning
Henry did a great job! I only get my nails done 2-3 times a year, I like mine natural. He didn't make me feel guilty about not doing extras!
I always have a good experience when I go here ☺️ I was late getting in one day and they still did my pedicure and my nails always look great
Last year I tried this place and they accidentally cut off a chunk off of the end of one of my toes. Instead of acknowledging it, she kept dunking it under the water and trying to paint over it. That might work with a cut, but it was extremely painful with a chunk of flesh missing. Plus the blood was everywhere, including her apron. I still paid full price, I should have just hobbled out.
My friend and I tried to go back one more time last week. It was a Wednesday and the other nail place in town was closed, so we figured we’d risk it.The nails looked great for about two hours. Then my pedicure started bubbling up under the gel. I looked it up and this happens if they don’t let the gel cure long enough or if they’re using old/cheap products. After the bubbles formed, the layers of paint started lifting up. It looks horrible. I’ll never patron this place again, so I will gladly just go to the other place and pay to have them redone.
Lesson learned, fully this time.
Amazing service and my pedicure was awesome. My full set gels look great. Very happy for my first visit.
Quick Facts About Nails Deluxe
Strengths of Nails Deluxe Place:
1. Convenient for Walk-Ins: The fact that Nails Deluxe Place accepts walk-ins is seen as a strength by customers, as it allows for flexibility and convenience in scheduling appointments.
2. Quality Pedicures: One customer expressed immense satisfaction with the pedicures at Nails Deluxe Place, describing them as enjoyable and of high quality.
3. Birthday Bonus: The customer who visited for her birthday weekend mentioned that extra care was taken with her, which can be seen as a strength in terms of customer service and making customers feel valued.
4. Fast and Friendly Service: Another positive aspect mentioned by a customer is the fast and friendly service provided at Nails Deluxe Place. Quick service is often appreciated by customers who are looking for efficient visits.
5. Positive Experience: Multiple customers expressed positive experiences at the establishment, indicating a generally positive atmosphere and customer satisfaction.
Weaknesses of Nails Deluxe Place:
1. Poor Hygiene Practices: A customer detailed several unsanitary practices observed during their visit, including tools being used without proper sterilization and unsanitary handling of the cheese grater for callus removal. This raises concerns about the overall hygiene standards of the establishment.
2. Subpar Manicure and Pedicure Services: Several customers mentioned receiving subpar manicures and pedicures. Issues included uneven polish application, polish not lasting, and nails looking rough after the service. These negative experiences highlight a lack of consistency and attention to detail in the services provided.
3. Rude Nail Technician: A customer complained about a rude nail technician who did not address their concerns about the quality of the manicure. This indicates a lack of professionalism and customer service skills on the part of the nail technician.
4. Accident and Lack of Resolution: A customer reported an accident during their visit where a chunk was accidentally cut off their toe, but instead of addressing it, the technician tried to paint over it. This incident, coupled with the customer still being charged full price, shows a lack of accountability and a failure to provide appropriate customer service and care.
5. Inconsistent Gel Application: Another customer reported issues with the gel application, including bubbling and lifting of the layers of paint shortly after the visit. This suggests a lack of skill or attention to detail in the gel application process.
In conclusion, while Nails Deluxe Place has strengths such as convenience, quality pedicures, and positive experiences for some customers, there are significant weaknesses that need to be addressed. These include poor hygiene practices, subpar manicure and pedicure services, rude customer service, accidents without resolution, and inconsistent gel application. These weaknesses should be taken into consideration when evaluating the overall quality and reputation of Nails Deluxe Place.
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