Mid-K Beauty Supply Info
- 176 Dixwell Ave, New Haven, CT 06511 United States of America
- +1 203-624-4554
- [email protected]
- +1 203-624-4554
- +1 203-624-4554
Best PlaceJuice Reviews
This beauty supply business is heaven! The staff were friendly & knowledgeable. If they weren't certain of an item they Googled it. No missing the mark‼️The building space is expansive & uncluttered.
There's an amazing selection of wig & extension hair styles. The aisles of weaving & braiding hair is insane. And the broad spectrum of colors for all the quality hair products is giving life.
Ladies & Gentlemen this is where you need to go first for all your beauty supply needs.
I have always received good customer service. Their website says they close at 7 pm. But actually they close at 6:50 PM. They don’t honor their times and customer service has gone down the tube. I understand everyone has a life outside of work but when you run a business, it’s a business. I no longer live in the area but any other service business I have gone to, they understand that that their customers are the backbone of their business. But I guess for the owners of Mid-K, customers don’t matter. They were rude in telling me they close at 6:50pm although their website says 7pm. Change your website so people don’t waste their time coming to your facility and have to face of the brutish manner that they are told that “it’s 6:50, we are closed”. I can choose where to spend my money. I now have to reconsider if Mid-K is the place to spend my money for their no-customer service.
To all BLACK shoppers- DONT shop here. YOUR business is not appreciated or valued. From the moment You walk through the door- NO ONE greets you! “they” stand around watching you shop like prison guards. The co-owner ringing you out has a disgusting attitude toward customers. and if You ask a question about a product, they answer you in a condescending tone as if you should already know the answer! I kindly put the supplies back and walked out. No purchase made! They ought to reconsider what community of ppl they pander to.
I have been going to this store since I can remember. They always have everything you need . The have recently relocated to a bigger store on the same street but in Hamden with more parking They sell a huge variety of ethnic products and a lot of local vendors products as well. The owners are not as rude as they were in the past. The workers have always been nice, very helpful and friendly. They do need to rethink they're return policies.
They have whatever you are looking for to maintain your hairstyle. They carry a lot of ethnic products, but their wide selection makes it a good choice for anyone in the Greater New Haven area. The outside might look a little meh, but the store is clean and the staff is friendly and knowledgeable.
It seems like since they're new establishment the owners and workers are much more polite and courteous. It's a warm and friendly atmosphere
Must have Miss Jessie's products, including Super Slip Sudsy Shampoo, Baby Butter Creme, and Conditioner (trial size not available). Selected full sized (Ms. Jessie's) items are located behind the sales counter. The trial sizes are great & make gift bag. They trial sizes, $199-$2.99) are located at the front of the store, near cashier. (*Not too many local hair supply stores carry Ms. Jessie's hair products. For full line go Ms. Jessie's website and request Mid K store manager to order requested items. You are buying local and should not have to pay for shipping and postage costs.)
Also, affordable selections of human hair wigs, shampoos, conditioners, skull caps for men, sleep caps, and shower caps. Really huge selections.
My only concern is that there is more interest in security than customer service. No one should have to feel as if they are a potential shoplifter. Thereb is always a clerk at the door, not to greet you, or ask you if you need assistance. It's to profile you. There needs to be a balance between providing superior, professional, and attentive customer service to the general public along with implementing strong security measures to prevent theft.
This is a high traffic store which is generating a lot of business. This means there are ALOT of loyal customers. Yet, the customer service needs much improvement. The photo of the store I posted with this review has over 68,000 views, and this review has 100 views.
Staff is helpful. Clean store. Usually busy.
Today
Opening Hours
| Monday | 09:00 AM - 06:50 PM |
|---|---|
| Tuesday | 09:00 AM - 06:50 PM |
| Wednesday | 09:00 AM - 06:50 PM |
| Thursday | 09:00 AM - 06:50 PM |
| Friday | 09:00 AM - 06:50 PM |
| Saturday | 09:00 AM - 06:50 PM |
| Sunday | 11:00 AM - 05:00 PM |
Amenities
Service options
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In-store shopping
Health & safety
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Staff required to disinfect surfaces between visits
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Safety dividers at checkout
Accessibility
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Wheelchair accessible parking lot
Planning
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Quick visit
Payments
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NFC mobile payments
Today
Opening Hours
| Monday | 09:00 AM - 06:50 PM |
|---|---|
| Tuesday | 09:00 AM - 06:50 PM |
| Wednesday | 09:00 AM - 06:50 PM |
| Thursday | 09:00 AM - 06:50 PM |
| Friday | 09:00 AM - 06:50 PM |
| Saturday | 09:00 AM - 06:50 PM |
| Sunday | 11:00 AM - 05:00 PM |
How to go there
Location
Places