Make More Beautiful Info
Amenities
From the business
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Identifies as Black-owned
Service options
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In-store shopping
Health & safety
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Mask required
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Quick visit
Best PlaceJuice Reviews
Just left this black owned beauty supply store! Upon entry my mother and I were greeted and introduced to Mrs.P..she pointed us in the direction of wigs and was very helpful in helping my mother make her choices. We purchased two units and a couple earrings. The prices are very reasonable and when I am in town I will definitely make sure to visit for my hair care needs! Kudos to this fine establishment!
I gave 2 stars because the people were friendly. However I purchased a Olive Oil relaxer that was expired. This situation could have went horribly wrong had I not bought the exact same item from a different store. I needed a second one because I have been natural for 3 years and I totally forgot the same box only had so much in it. I opened both packages to combine them but to my surprise one was yellow and the other was white. I checked the expiration date and to my surprise it had a date of 2016 manufactured and buy by date of 2019. If I had not needed more I would’ve used this product and there is no telling what might have happened to my head. Thankfully it didn’t get that far. I am writing this review because no one answers when I call and I’m not wasting gas for $7 so I will just dispute the charge. Anyhow please be aware of old products and hopefully they will remove expired items from there no shelves.
I love this place! They are more than helpful when you come in and they have variety, so come see the red box special and the $2 special! The pictures posted are the $2 special!
Excellent customer service! The employees are extremely helpful and sweet! This store needs more space because it is holding a lot of merchandise so hopefully that will happen in the near future. I will be back to shop for my hair needs!
What a great experience. Their so friends and helpful. Anything we needed help with or explaining she was there to assist.
This is a Beauty Supply store in the heart of East Point's hood. I love it though. I can count on the owner/cashier to be customer friendly and helpful. Her sales associates are very, very, very down to earth people, always helpful. The store is crowded with merchandise and may not have the latest brands but the prices are great and it doesn't close until 9 PM!!!! This is great for my hair emergencies and last minute salon appts.
The best customer service I have ever had at a beauty supply. The employees are kind, knowledgeable and charming.
My favorite beauty and barber supply store. Great customer service and excellent customer assistance. Peaceful and great welcoming environment. Makes you feel happy you spent money there and makes you want to come back. Affordable prices good prices for quality and name brand products and goods. I always shop there. Check them out you will love it.
Quick Facts About Make More Beautiful
Make More Beautiful place, a black-owned beauty supply store, receives mostly positive comments in terms of customer service, variety of products, and affordability. However, there are also concerns about expired products and the need for more space. In order to provide a comprehensive analysis of the strengths and weaknesses of the store, these comments will be examined in more detail.
Starting with the strengths, the store receives praise for its excellent customer service. Customers mention that the employees are friendly, helpful, and knowledgeable. This positive interaction with the staff enhances the overall shopping experience and contributes to a welcoming environment. The employees' kindness and charm create a positive impression and encourages customers to return.
Another strength of Make More Beautiful place is the variety of products it offers. Customers appreciate the wide selection available and mention specific deals such as the red box special and the $2 special. This variety allows customers to find products that suit their needs, whether it's hair care or beauty products. Additionally, the store is commended for having name brand products at affordable prices, making it an attractive option for customers on a budget.
The store's location, open hours, and flexible accessibility are also mentioned as strengths. Being located in the heart of East Point's neighborhood is seen as a positive aspect, as it caters to the local community and provides convenience. The fact that the store is open until 9 PM is appreciated by customers who may have hair emergencies or last-minute salon appointments. This flexibility in operating hours allows customers to shop at their convenience.
However, there are also weaknesses identified in the comments. One significant concern is the sale of expired products. In one comment, a customer mentions purchasing an expired Olive Oil relaxer, which could have led to potential harm if used. This situation raises questions about the store's inventory management and quality control processes. It is crucial for Make More Beautiful place to ensure that all products on the shelves are within their expiration dates and safe for use. This incident highlights the need for stricter quality control measures.
Another weakness mentioned is the lack of responsiveness to customer concerns. A customer mentions trying to contact the store regarding the expired product but not receiving any response. This lack of communication can lead to frustration and hinder customer satisfaction. It is essential for the store to have channels in place to address customer inquiries, complaints, or concerns promptly. Responding to customers in a timely manner demonstrates excellent customer service and builds trust and loyalty.
Furthermore, the comment regarding the store's crowded space raises concerns about the shopping environment. While having a wide selection of products is desirable, customers mention that the store needs more space to accommodate the merchandise properly. A crowded store can create difficulties in navigation and make it challenging for customers to find specific items. Expanding the store's space would help address this issue and enhance the overall shopping experience for customers.
In conclusion, Make More Beautiful place receives positive feedback for its excellent customer service, variety of products, affordability, and location. However, there are weaknesses that need to be addressed, such as the sale of expired products, lack of responsiveness to customer concerns, and the need for more space. By addressing these issues and implementing measures to ensure product quality and customer satisfaction, Make More Beautiful place can further strengthen its position in the beauty supply market.
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
|---|---|
| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 10:00 AM - 08:30 PM |
| Sunday | 02:00 AM - 06:00 PM |
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