Lush Nail Bar Info
- 128 S Point Blvd, McDonough, GA 30253 United States of America
- +1 678-782-3028
- [email protected]
- +1 678-782-3028
- +1 678-782-3028
Best PlaceJuice Reviews
My experience of getting a pedicure here was horrible and what I feel like unfair and a customer rip off . I paid for a deluxe pedicure which included a foot mask and “massage” (which is the part I mostly look forward to being that I stand on my feet a lot). The nail tech only applied the mask to my leg nor did she give me a massage as advertised. She only applied lotion at the end, rubbed it in for about 10 seconds and that was the quote on quote “massage”. When I spoke to who I’m assuming to be the owner he stated that the foot mask is only applied to the legs, not the actual foot which is very misleading and unheard of. If that was the case I would have just booked for a basic pedicure.
As far as the work, it was also horrible. The paint was extremely uneven, not smooth AT ALL and to make matters worse the nail tech had to take off the nail paint completely and let another nail tech correct the job which resulted in a longer stay. You do not get what you pay for at this establishment and they expect for you to pay for bare minimum/poor quality work. So unfair to the consumer, I will not be back
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Quick Facts About Lush Nail Bar
Lush Nail Bar has received a mix of positive and negative comments from customers. In order to assess the strengths and weaknesses of the establishment, we will analyze the comments and categorize them accordingly.
Strengths:
1. Skillful and Precise Technicians: According to one satisfied customer, Kim provided a fabulous job on her Christmas nails. She praised Kim for being precise, detailed, professional, and sweet. This demonstrates that the staff at Lush Nail Bar have the skills and expertise to deliver quality services.
2. Clean and Relaxing Environment: Another customer expressed their satisfaction with the cleanliness, spaciousness, and overall ambiance of the salon. They mentioned that the environment was relaxing and that they could have fallen asleep. A clean and comfortable environment contributes to a positive customer experience.
3. Accommodating and Friendly Staff: A positive review highlighted the professionalism, friendliness, and accommodating nature of the staff. The customer felt heard and their quirky requests were taken into consideration. This indicates that the staff at Lush Nail Bar prioritize customer satisfaction and are willing to meet their needs.
4. Timely and Efficient Service: A customer mentioned that even when they walked in with their two children, the services were always timely and good. This suggests that the salon can handle a busy environment and still provide efficient and timely service.
Weaknesses:
1. Inconsistent Quality: One customer expressed disappointment with the inconsistent service quality they received at Lush Nail Bar. They mentioned that sometimes they received good customer service but poor nail work, and vice versa. This inconsistency in service quality can lead to customer dissatisfaction and a lack of trust in the establishment.
2. Pricing Inconsistency: Another negative comment highlighted the issue of inconsistent pricing. The customer stated that the prices for the same service would vary from visit to visit. Inconsistent pricing can create confusion and frustration for customers who expect reliable and transparent pricing.
3. Poor Customer Service and Refusal to Compensate: A dissatisfied customer recounted an experience where they had issues with their gel polish and requested a refund. According to their comment, the customer service was unhelpful and refused to provide a refund. Additionally, the technician ended up cutting them while attempting to fix the nails. This demonstrates a lack of professionalism and a failure to address customer concerns in a satisfactory manner.
4. Rushed and Poor Quality Work: A negative review mentioned a rushed pedicure experience, with the technician forgetting certain steps and the final result not being smooth. Rushed and poor quality work can undermine the reputation of the salon and result in unhappy customers.
In summary, Lush Nail Bar has several strengths, including skillful technicians, a clean and relaxing environment, accommodating staff, and the ability to handle busy times efficiently. However, there are also weaknesses, such as inconsistent service quality, pricing, and poor customer service. It is important for the salon to address these weaknesses in order to improve customer satisfaction and maintain a positive reputation.
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Today
Opening Hours
| Monday | 10:00 AM - 07:30 PM |
|---|---|
| Tuesday | 10:00 AM - 07:30 PM |
| Wednesday | 10:00 AM - 07:30 PM |
| Thursday | 10:00 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 07:30 PM |
| Sunday | 02:00 AM - 06:00 PM |
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