Los Primos Barber Shop Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Best PlaceJuice Reviews
So I’m gonna start by saying that I made an appointment for my 7 year old grandson and upon arrival there were two barbers and the owner. I had asked for Marcos which is the barber someone recommended, and Marcos cutting someone else’s hair. So I sat there and waited for my turn. Half an hour later Marcos tells me that he needs to run home because he made an appointment to have his internet installed, and asked if I could come back later or next day. I was shock because he waited half an hour to tell me you can’t cut my grandson’s hair because you had a previous appointment?
I responded I couldn’t come back later because I had things to do, and next day it would be of no use because it was my grandson’s birthdays and we already had plans. First of all, why would you book someone if you can’t attend to them??
Very unprofessional. Then, Marcos asked his boss if he could take me and the boss blatantly said no, even though he was doing nothing at the time. He also asked the other barber who also said no. Also, I have to add that the owner had a mean attitude, they don’t welcome you when you arrive, at least that’s what business owner do when they want to establish a good relationship with their clientele. I definitely don’t recommend this place, very poor customer service and very irresponsible. I ended up leaving because no one could take care of me, even though I made an appointment. I’ll never be back here, awful place.
i have been going here for 10 years and most recently the barbers just have no respect for you when giving a haircut and when you set an appointment they don't manage there time accordingly AT ALL to your appointed schedule its sad and disappointing i have to write this knowing i was a loyal customer sadly i will stop coming here and suggest anyone else that makes an appointment to just not make one at all go to other barbers that will use and manage there time accordingly NOT THIS ONE.
The best part of my experience was no music or television playing and there were no side conversations between the barbers. Without those distractions, all the barber could do was focus on my haircut and I love it! Distance was maintained, face shields and masks were worn by the clients and barbers and lastly when it was your turn to be serviced they would call you in from outside.
Great haircuts for kids.They always do a great job for my disabled son and are patient with him.They have alot of regulars so I would try to come in during the week versus the week end
Great atmosphere and great people , highly recommended ????
Lugar limpio y de personas amables, profesionales y con deseos de hacernos sentir a gusto, lo recomiendo completamente
I have over the years given this establishment multiple chances. Every time we come here, no one attends to us or ask how they can help. The owner specially will go above and beyond to not have to cut my sons hair because it’s “too long”. He comes and goes as he pleases regardless how many clients are waiting. Not to mention he can be quite rude. His employees follow suit. I have sat for over an hour with walk-ins coming in after me and being attended first. I will not be coming back here ever again! They do not deserve to be in business!!!!!!
Older gentleman Danny is a good barber but he does not have a set of hours. Only cuts when he wants. Another barber does appointments only and the other cuts awful. Sometimes the place is open and you go for a cut but they turn you away because he doesnt want to cut anymore.
Quick Facts About Los Primos Barber Shop
Los Primos Barber Shop has both strengths and weaknesses based on the comments provided.
One strength of the barber shop is that they provide great haircuts for kids. According to a comment, they always do a great job for a disabled child and are patient with him. This shows that the barbers are skilled and caring when it comes to dealing with children, which can be a valuable strength for parents looking for a place to bring their kids for haircuts.
Another strength mentioned is the clean and friendly atmosphere. One comment states that the place is clean and the people are friendly and professional. This creates a welcoming environment for customers, which is important for customer satisfaction and repeat business. Additionally, it emphasizes that the barbers prioritize creating a comfortable space for their clients.
Additionally, there was a positive comment about the lack of distractions in the shop. The absence of music, television, and side conversations allows the barbers to focus solely on giving haircuts. This can be a strength for customers who appreciate a quiet and undisturbed experience, as it ensures that the barbers are fully concentrated on their work.
However, there are several weaknesses that should also be considered. One major weakness is the poor customer service and lack of professionalism mentioned in multiple comments. One customer complained about making an appointment and waiting for half an hour, only to be told that the barber needed to leave for a personal appointment. This shows a lack of consideration for the customer's time and a failure to properly manage appointments. Another comment mentioned that the owner had a mean attitude and did not welcome customers. This suggests a lack of basic customer service skills and a negative attitude towards customer satisfaction.
Another weakness highlighted in the comments is the inconsistency in scheduling and availability. One comment mentions that a good barber only cuts hair when he wants to and does not have set hours. This inconsistency can be frustrating for customers who rely on consistent availability and have difficulty planning their visits. Another comment mentions being turned away because the barber did not feel like cutting hair anymore. This lack of commitment to serving customers can be a major drawback for a barber shop, as it creates a sense of unreliability and inconvenience for clients.
Furthermore, there were complaints about being prioritized depending on the length of the hair. One comment mentioned that the owner would go above and beyond to avoid cutting hair that was deemed "too long." This bias towards certain hair lengths can be seen as unprofessional and discriminatory, as all clients should be treated equally regardless of the length of their hair.
In conclusion, Los Primos Barber Shop has strengths in terms of providing great haircuts for kids and maintaining a clean and friendly atmosphere. However, there are notable weaknesses, including poor customer service, lack of professionalism, inconsistent scheduling, and biased treatment based on hair length. These weaknesses can have a detrimental impact on the overall customer experience and should be addressed in order to improve the reputation and success of the business.
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 08:00 AM - 02:00 PM |
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