Lickey Hill Fish Bar Info
- 460 Lickey Rd, Cofton Hackett, Birmingham B45 8UU United Kingdom of Great Britain and Northern Ireland
- +44 121 453 5642
- [email protected]
- +44 121 453 5642
- +44 121 453 5642
Best PlaceJuice Reviews
The very best chip shop for miles!! Excellent quality,great sized portions, beautifully cooked fish, delicious chips. Kebabs are lush. Thank you guys,made for a great evening as we'd invited others to eat with us,and everyone was impressed with their food
Amenities
Service options
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Delivery
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Takeaway
Accessibility
Offerings
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Kids' menu
Dining options
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Lunch
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Dinner
Amenities
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Good for kids
Atmosphere
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Casual
Planning
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Accepts reservations
Payments
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NFC mobile payments
Quick Facts About Lickey Hill Fish Bar
Lickey Hill Fish Bar has received a mix of positive and negative comments, indicating that the place has both strengths and weaknesses. In this analysis, we will explore these strengths and weaknesses in detail.
Starting with the strengths, one of the most significant aspects that customers appreciate about Lickey Hill Fish Bar is the excellent quality of their food. Multiple customers mentioned that the fish is fresh, fleshy, and deliciously cooked, with a light and crispy batter. They also praised the generous portion sizes, indicating good value for money.
The fish and chips at Lickey Hill Fish Bar are also compared favorably to other chip shops in the Midlands, with one customer claiming it is by far the best fish and chips in the region. This suggests that the food stands out in terms of taste and quality in the local area.
Additionally, the kebabs at Lickey Hill Fish Bar have received positive feedback, with one customer describing them as "lush." This indicates that the menu offers a variety of options beyond traditional fish and chips, catering to different tastes and preferences.
Another strength of the place is their prompt and efficient delivery service. Several customers mentioned that their food was delivered piping hot and within a reasonable time frame. They appreciated the pleasant demeanor of the delivery drivers and the attention paid to order notes. This indicates that Lickey Hill Fish Bar has a well-organized delivery system, ensuring customer satisfaction.
Moving on to the weaknesses, one recurring issue mentioned by customers is the inconsistency between in-store collection and delivery orders. One customer noted that the online delivery was not as good as collecting the food in person from the shop. They specifically mentioned the hot cheeseburger having melted cheese and dry burger meat, raising concerns about the quality and preparation of the food for delivery.
Furthermore, some customers have expressed dissatisfaction with the customer service at Lickey Hill Fish Bar. One individual was frustrated by the wait time and perceived prioritization of phone orders over in-person customers. Another customer complained about the lack of acknowledgment or apology for the extended wait time. These comments suggest that the staff may not be effectively managing the influx of orders and properly attending to all customers.
Lastly, one customer mentioned that they were disappointed by the experience and decided not to return due to their perception of poor service and a lack of attention to in-person customers. Losing a customer reflects negatively on the overall customer experience and points towards a weakness in the business's operations and customer relations.
In summary, the strengths of Lickey Hill Fish Bar include excellent quality food, great portion sizes, delicious kebabs, and a prompt delivery service. On the other hand, weaknesses include inconsistency in the quality of delivery orders compared to in-store collection, dissatisfaction with customer service, and the potential neglect of in-person customers. To improve, Lickey Hill Fish Bar should focus on maintaining consistency in the quality of their food across all channels and ensure that all customers, whether in-person or through delivery, receive the same level of attention and service.
Today
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