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L'Amour Beauty Salon

+1 401-941-0874
765 Broad St, Providence, RI 02907 United States of America
Open Today: 09:00 AM - 08:00 PM

Best PlaceJuice Reviews

This is by far the WORST haircut of my life! There’s Absolutely ZERO Customer Service Skills & Professionalism! I will NEVER go back! ???????? I went in with hair length below my waistline and asked not to take off length but add layers (long layers)…. I even showed them a picture as reference…. I ended up with a BOTCHED HAIRCUT! It was SHORT & UNEVEN!!!!!!!!!!
I will NEVER go back even if it’s FREE or recommend this place to anyone else! I now have to pay a REAL Hair Stylist to try and fix it!
OPEN Reviews (27)

Amenities

Planning
  • Appointments recommended

Quick Facts About L'Amour Beauty Salon

L'Amour Beauty Salon has a mix of positive and negative comments, indicating both strengths and weaknesses of the place. It is important to consider that these comments may not represent a complete and accurate overview of the salon, as they are based on individual experiences. However, by analyzing these comments, we can highlight some potential strengths and weaknesses of L'Amour Beauty Salon.
Strengths:
1. Talented stylists: Several comments mention the skill and talent of the stylists, particularly mentioning a stylist named Erie. The positive feedback indicates that the salon has at least one stylist who is able to provide great haircuts and blowouts.
2. Good customer service: Some comments appreciate the service they received at L'Amour Beauty Salon, mentioning kind and caring staff. This suggests that there are instances where the salon provides good customer service, making clients feel valued and comfortable.
3. Positive overall experience: Despite the negative experiences reported, there are also comments expressing a highly positive overall experience at the salon. These customers describe feeling great after their visit and recommend the salon to others. This suggests that L'Amour Beauty Salon has the potential to provide a positive experience for customers.
Weaknesses:
1. Poor haircut quality: The most common complaint about L'Amour Beauty Salon is the poor quality of haircuts. One customer describes it as the worst haircut of their life, with uneven and short results. This indicates that there may be some inconsistency or lack of skill in delivering desired haircut styles.
2. Lack of professionalism: Some comments mention a lack of professionalism among the salon staff. This includes instances of being ignored as a walk-in customer and a stylist being late and unnecessarily lengthening the appointment time. These experiences suggest that the salon may need to work on their professionalism and organization.
3. Price discrepancies: One customer mentioned being overcharged for a hair treatment, feeling scammed, and having the impression of being upsold on additional services. This indicates that there may be issues with transparency in pricing and a focus on maximizing profits rather than providing fair and accurate pricing.
4. Lack of diversity and expertise: There is a comment suggesting that the salon may not be well-equipped to handle black or kinky-textured hair. This indicates a potential lack of diversity in the services offered and expertise to cater to different hair types.
In conclusion, L'Amour Beauty Salon has some strengths in terms of talented stylists and positive customer service experiences. However, there are clear weaknesses in the form of poor haircut quality, lack of professionalism, price discrepancies, and a potential lack of expertise in handling diverse hair types. These areas of improvement may be crucial for the salon to provide a consistently positive and satisfactory experience for all customers.


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Today

Opening Hours

Monday 09:00 AM - 07:00 PM
Tuesday 09:00 AM - 07:00 PM
Wednesday 09:00 AM - 08:00 PM
Thursday 09:00 AM - 08:00 PM
Friday 09:00 AM - 08:00 PM
Saturday 09:00 AM - 08:00 PM
Sunday Closed

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